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Shuttle Transfer Service: Airport to Hotel
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(Photo provided by Ares Capital, S.A.)
Madrid
Sit back, relax, and let someone else do the driving for a hassle-free transfer from the airport to your hotel.Please note that the listed rate is per person.
More details below
Pricing and availability
To check pricing and availability, enter the dates you wish to consider. (e.g., your trip dates)
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Details

Professional, courteous, English speaking drivers and spacious minivans with adequate room for luggage culminates into a hassle-free transfer from Barajas Airport to your hotel. This service is only valid for transportation to hotels within central Madrid. If you are travelling to hotels located outside of Madrid you will incur an extra charge that must be paid in cash directly to your driver.

Inclusions :
  • One-way shuttle transportation from Barajas Airport to your hotel

Duration:
Varies with weather and traffic conditions

Airport pick-up location:
Please telephone AeroCITY upon arrival at the airport

Departure time:
Continuous service 24 hours a day

Note:
This service is only valid for transportation to hotels within central Madrid. If you are travelling to hotels located outside of Madrid you will incur an extra charge that must be paid in cash directly to your driver.If your flight lands between midnight and 7:30 AM, call AeroCITY toll-free on 900 713 583 from any public pay phone to schedule a pick up. This number only works in Madrid. Please call before claiming baggage.If your pick up is scheduled between 10 PM and 6 AM or on public holidays there is a surcharge of between €3 and €4. Please note that the listed rate is per person. Children 2 and younger travel for free if they are sitting on the lap of an adult.

Redemption instructions

After booking your transfer—3 easy steps:
1. Print your voucher; locate the voucher in your travel confirmation e-mail or in the My Trips/My Itineraries link on the site.
2. Take all vouchers with you.
3. Follow the instructions on your voucher; you must exchange one voucher per person.

How to exchange your voucher(s):
Important: Once you have finished booking online, you must contact Ares Capital at trafico@aerocity.com to confirm your flight details and hotel information. Your transfer cannot be provided without this information.

Upon arrival in Madrid, please call AeroCITY toll-free on 900 713 583 from any public pay phone to schedule your pick up. This number only works in Madrid and not from cellular phones. You also may call +34 91 747 75 70 from any telephone. Please call before claiming baggage and then follow their instructions about how to proceed to the special parking area designated for hotel buses and wait for your shuttle. You would be required to hand your printed voucher(s) to the driver.
Terms and conditions

If your pick up is scheduled between 10 PM and 6 AM or on public holidays there is a surcharge of between €3 and €4. This service is only valid for transportation to hotels within central Madrid. If you are travelling to hotels located outside of Madrid you will incur an extra charge that must be paid in cash directly to your driver.

Cancellations and Changes: This Activity can be changed or cancelled without penalty at any time prior to two days before the scheduled start of your trip. The scheduled start of your trip is defined as your hotel check-in date, your departure date of the originating flight, or the date of the Activity if the Activity was booked without a flight or a hotel.