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House Rules

At Expedia we're passionate about travel. We want to help you to share your travel experiences, tips and photos, and to help more people discover new experiences that will change their lives. To help do this, we've created profiles on Facebook, YouTube, Twitter, and other similar sites.

We would just ask you to respect that we want to make these profiles open to all types of travellers so Expedia reserve the right to remove comments and posts that can be understood as offensive, harassing, abusive, spam, irrelevant and unsuitable, or of a commercial nature, and to block repeat offenders.

Although we'll be keeping a close eye on this page, there are times when we won't be there - we need sleep too - so we can't take responsibility for the content published by members.

If you have a question about your booking with Expedia, the best people to contact are our customer support team. You can reach them here:

support.expedia.co.uk

Expedia's customer service team answer questions on our profiles on Facebook, YouTube, Twitter and other similar sites on Monday to Friday between 09.30 and 17.30 UK time.

We try our best to respond as soon as possible, but as we may need to talk to hotels, airlines or other partner companies to answer your question, it could take up to 48 hours.

Please remember that the internet is a public space, and we can't discuss anything in public which involves your personal information. This includes names of people you're travelling with, flight times, credit card numbers and seat numbers.

If your question involves personal information like this, or if you are unsure whether the information is confidential, please contact our support team using the link above.