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Riu Caribe - All Inclusive

3.5 star property
Ocean-view property with a poolside bar, near Tortuga Beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Riu Caribe - All Inclusive

Photo gallery for Riu Caribe - All Inclusive

Lobby
Aerial view
Aerial view
Standard Double Room (B2C CAN) | Minibar, in-room safe, blackout curtains, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview of Riu Caribe - All Inclusive

Reviews
8.0

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationLangosta Beach5 min walk
  • Popular LocationTortuga Beach9 min walk
  • Popular LocationTurtle Beach2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive
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Room options

Standard Room, Ocean View (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Shower/bath combination
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up - Adults Only, U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party (U))

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room, Sea View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Double Room (Riu Party, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Double Room, Sea View (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up - Adults Only, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Double Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room, Oceanfront (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party (M))

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 344 sq ft
  • Sleeps 4

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room

  • Sleeps 4
  • 2 Double Beds

Double Room With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cancun

Riu Caribe - All Inclusive is located in Zona Hotelera, a neighbourhood in Cancun, and is next to a golf course and on the beach. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. With scuba diving, parasailing and surfing/body boarding nearby, you'll find plenty of adventures in the water.

What's nearby

  • Langosta Beach - 5 min walk
  • Tortuga Beach - 9 min walk
  • Turtle Beach - 2 min drive
  • Cancun Convention Center - 5 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Las Olas - 4 min walk
  • Venecia - 4 min walk
  • Sport Bar - 3 min walk
  • Lobby Bar - 6 min walk
  • Silk City - 9 min walk

About this property

Riu Caribe - All Inclusive

All-inclusive eco-certified property near La Isla Shopping Mall
Near Tortuga Beach and Langosta Beach, Riu Caribe - All Inclusive provides a free breakfast buffet, 18 holes of golf and 2 swim-up bars. With a white sand beach, sunloungers and windsurfing, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a facial or a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Enjoy the health club, as well as activities, such as snorkelling, sailing and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
Other perks include:
  • 5 outdoor pools and a children's pool, with 2 swim-up bars, sunloungers and pool umbrellas
  • Free self-parking
  • A bike on-site, ATM/banking services and a porter/bellboy
  • Motorised watercraft on-site, a computer station and massage treatment rooms
  • Guest reviews say good things about the beach locale, pool and helpful staff
Room features
All 506 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and minibars. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with satellite channels
  • Balconies or patios, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coral
  • Kulinarium
  • Margarita
  • Pepe's Food
  • Shangri-la

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Sailing
  • Shopping
  • Snorkelling
  • Spa tub
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Caribe
All Inclusive Riu Caribe
Caribe All Inclusive
Caribe Riu
Riu Caribe
Riu Caribe All Inclusive
Riu Caribe All Inclusive Cancun
Riu Caribe Cancun
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Riu Caribe Resort Cancun
Riu Caribe All Inclusive All-inclusive property Cancun
Riu Caribe All Inclusive All-inclusive property

Frequently asked questions

Does Riu Caribe - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Riu Caribe - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Caribe - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Caribe - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Riu Caribe - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Riu Caribe - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Riu Caribe - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Langosta Beach and Tortuga Beach. Escénica Tower and Teatro de Cancún are also within 1 mile (2 km).

Riu Caribe - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1013 out of 2167 reviews" "
Rating 8 - Good. 530 out of 2167 reviews" "
Rating 6 - Okay. 310 out of 2167 reviews" "
Rating 4 - Poor. 141 out of 2167 reviews" "
Rating 2 - Terrible. 173 out of 2167 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francesco, Orangeville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , very clean
Stayed 4 nights in Apr 2024

6/10 Okay

Denis, Comox

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I had really high expectations coming to this property. My check in was a flop, room not ready, long day of travelling. My vip status meant nothing, and the gave me a horrible room. The room flooded out 2 days later. I had to pack out in the morning and wait hours for the next room. They really aren’t very empathetic there. I never felt like a valued guest, and problems I had were not important. As someone who visits the area up to 5 times a year, I have never felt less important, and belittled as a four day stay at this resort was. I won’t be back to any RIU, anywhere for any reason. Not because of facilities or amenities, but because the staff is not a group of people I prefer to ever have to deal with when I spend top dollar on travelling.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jolanta Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Maday, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel super clean friendly staff… greate buffet….
Stayed 7 nights in Apr 2024

10/10 Excellent

Harneet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very good at their job.
Stayed 6 nights in Apr 2024

10/10 Excellent

Mohsen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Apr 2024

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, good entertainment. Lot of options for food.
Stayed 7 nights in Apr 2024

10/10 Excellent

Ohannes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is amazing. Everyone smiling and they are ready to help. Food is amazing and delicious . Highly recommended it!
Stayed 4 nights in Mar 2024

6/10 Okay

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The resort was very clean and the staff was very friendly and helpful. The food tasted good, but was very low quality. It left our stomachs feeling bad most of the week. There is no room service. There is no waiter services at the pool areas or beach areas. The liquor was also very low quality which made it hard to get your moneys worth in drinks. We won’t be staying at the Riu Caribe again but it was not an awful experience. We just wished the food & liquor were better quality.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jasmin Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with helpful staff! The beach is gorgeous and it’s a short drive to most of the city. The room was in good shape and was exactly what I asked for; however there is no soundproofing from the hallway and we were woken several times by rowdy guests. The shower has good pressure and temperature but unfortunately the water smells very unpleasant. The buffet (Coral) was very good and we were never disappointed with the food there or the service from staff (loved Antonio!). We only got to try three of the four restaurants—ironically our least favourite was the Mexican restaurant, but we liked both the steakhouse and the Asian restaurant. We would stay here again!
Stayed 6 nights in Mar 2024