The T5 Experience

Fast Bag Drops are an integral part of Terminal 5’s baggage system.

Once you’ve checked-in, either online or at a Check-in Kiosk, simply drop your bags off at one of up to 96 Fast Bag Drops - open from 5am - and go straight through security.

The majority of British Airways flights now use Terminal 5. That means British Airways has been able to simplify your processes, ensuring smoother, faster, calmer flight connections.

It should now take only 20 minutes* from stepping off the plane to get through Flight Connections.

Flight connections occur in the heart of Terminal 5. This has sped up the transfer process by cutting out unnecessary walking. Purple signs help orientate transferring passengers and new boarding pass technology has improved speed on the ground.

After passing through Flight Connections and Security you can enjoy an impressive array of shops and restaurants before boarding your connecting flight.

*Based on the average time it takes one passenger to pass through Terminal 5 Flight Connections after disembarking from their inbound plane.

At Heathrow Terminal 5, your arrival and passage through the airport has been designed to be quick and seamless.

Your gate, Border Control, Baggage Reclaim and the Interchange Plaza are all just a short distance apart. If you’re changing flights Flight Connections is located at the heart of the building.

Terminal 5 has shorter walks, more Border Control desks and numerous British Airways hosts on hand to welcome you and help with anything you need - all of which adds up to a speedier and more pleasant trip.

Baggage Reclaim
Featuring the latest technology, the system is designed to make sure you’re not kept waiting for your baggage. The long conveyer belts and intelligent baggage carts running on miles of rails mean your bag will often reach baggage reclaim before you get to the carousel.

If you’re travelling First, Club World or Club Europe or are a Gold or Silver Executive Club member you’ll have access to Terminal 5’s exclusive Galleries lounges, sleek contemporary interiors with a touch of uniquely British style.

Terminal 5’s six lounges and Elemis Travel Spa make up the largest, most luxurious lounge complex in the world. This includes The Concorde Room, Galleries First, Galleries Arrivals as well as a Galleries Club at each end of the terminal and in the terminal’s satellite building.

London Heathrow Terminal 5 is close to London, Reading and Woking. You can easily continue your journey to anywhere in the UK from here.

You can travel by train via Heathrow Express or London Underground or take advantage of improved access from the motorways by bus, coach, taxi or car. There is plenty of parking for cars and motorbikes.