Traveller opinions: Hotel reviews from travellers

Traveller opinions: real hotel reviews by real customers

Expedia has more than 280,000 hotel reviews for destinations all over the world — with new reviews posted daily. Along with our detailed descriptions, photos, maps and virtual tours, this is information you can use to help you choose the right hotel.

Remember, only people who have actually stayed in the hotels as guests are permitted to leave a review for that hotel, so you can be assured that all reviews are genuine.

A more informed choice

Each customer can leave feedback on the hotel they stayed at. Customers can rate the hotel on a scale of 1 to 5 on the following criteria:

  • Customer's overall satisfaction
  • The service provided by the hotel staff
  • The condition of the hotel
  • The cleanliness and comfort of the room

With these ratings, the travellers’ comments and travel tips, you should be in a better position to make a decision on your next trip.

Find out how to submit a hotel review.

Top 5 ranked hotels last month*

*The top 5 best ranked hotels are determined by Expedia at the end of each calendar month using the average score from hotel reviews posted in the previous 18 months. Hotels must have a minimum of three reviews in order to be ranked. Please note as new hotel reviews are posted on a daily basis the average score is subject to change.

The hotel reviews contained within this site are solely the opinions of Expedia’s customers and do not reflect opinions or positions of Expedia, Inc. or its subsidiaries or affiliates. Expedia does not endorse the reviews contained herein and makes no warranty or representation to the accuracy of the reviews. Please refer to our website terms and conditions of use for more information.