Dear Ivona,Thank you for such a positive review of your stay.It brings us immense pleasure to learn that our team's efforts to accommodate your travel needs, particularly with your two dogs, were well received and contributed to your comfortable stay. Our commitment to cleanliness and providing well-appointed rooms is a priority, and we are glad that you appreciated the room's amenities, including the fridge, kettle, and coffee supplies.We regret to hear, however, that your dining experience did not meet expectations due to the unavailability of the barbecued steaks. Please rest assured that our culinary team strives to offer a diverse and satisfying menu, and we are continually enhancing our dining options to delight our guests.We are also pleased to know that the hotel's surroundings met your approval, offering convenience with nearby grocery stores and restaurants, as well as green spaces for your dogs to enjoy. This aligns perfectly with our aim to provide a holistic experience, not just within the hotel but in the local area as well.We hope that you will visit us again in the future. Kind regards,Bastian Mantey, General Manager

Dear Ozzie,Thank you for such a positive review of your stay with us.We are delighted to hear that our complimentary airport shuttle added convenience to your travel plans. It's gratifying to know that you appreciated the condition of our hotel and the amenities provided in your room.Our team is committed to delivering excellent service, and your acknowledgment serves as a wonderful encouragement to us all.We are continually striving to ensure our guests have a comfortable and enjoyable stay, and positive feedback like yours is a testament to our efforts.We look forward to welcoming you back. Best wishes,Bastian Mantey, General Manager

Dear Jaime,Thank you for taking the time to share your opinion with us regarding your stay.We are pleased to hear that you found our service to be satisfactory and appreciate your recognition of our team's efforts to provide a comfortable experience.However, we regret that certain aspects of our hotel did not meet your expectations. While our building may have a classic design, we ensure that our facilities are well-maintained and our rooms comfortably equipped with modern amenities, including individual air conditioning controls and free high-speed internet access. We understand the importance of a restful night, especially before a flight, and offer rooms designed to optimize your relaxation, such as our SLEEP Queen rooms with soundproofing and blackout curtains.We are delighted that you found our location convenient and the complimentary airport shuttle service beneficial for your travel needs. The proximity to the airport and the shuttle service are indeed among the most appreciated features by our guests.Bastian Mantey, General Manager

Dear Guest,Thank you for sharing such positive feedback following your stay with us.We are delighted to hear that you found our hotel highly accessible and that our front desk staff made a lasting impression with their courteous service. It's rewarding to know that the cleanliness of your room met your expectations and that the overall condition of our hotel added to your positive experience.The satisfaction of our guests is our top priority, and it's gratifying to see that our efforts have resonated with you. We take great pride in our room amenities and are pleased that they contributed to your comfort during your stay.We look forward to welcoming you back on a future occasion. Best wishes,Bastian Mantey, General Manager

Dear Michal,Thank you very much for this positive review.We are delighted to hear that the convenience of our location and the complimentary shuttle service contributed positively to your stay. It's our aim to provide a seamless experience for travelers, especially when it comes to accessing Zurich's main points of interest.Maintaining our rooms to the highest standards of cleanliness is a top priority for us, and we're glad this reflected in your visit. Although you've noted the hotel's condition, we trust our commitment to service excellence and our well-appointed amenities ensured a comfortable stay nonetheless.We pride ourselves on the exceptional service our team provides, and it's rewarding to know that we've met your expectations in this regard.Bastian Mantey, General Manager

Dear Abby,Thank you for taking the time to share your comments.We are delighted to hear that our location provided the convenience you needed for your travels and that our shuttle service added to your comfort. We regret to hear your observations regarding the hotel's decor and air conditioning; please note that our rooms do have individually controlled air conditioning, and we are continuously working to update our amenities to enhance guest satisfaction. Furthermore, we're glad to find our staff met your expectations with their helpful service.We hope that you will return on a future occasion.Kind regards,Bastian Mantey, General Manager

Dear Nitzan,Thank you for such a positive review.We are thrilled to hear that you found our rooms impeccably clean and our hotel's condition to your satisfaction. Our team at Mövenpick Hotel Zurich Airport takes pride in providing attentive service and ensuring our guests feel well cared for during their stay. It's gratifying to know that the amenities in your room added to the comfort of your visit.We look forward to the pleasure of seeing you again in the future. Kind regards,Bastian Mantey, General Manager

Dear James, Thank you for your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,Bastian Mantey, General Manager

Dear Olivia, Thank you for this positive review of your stay.We are delighted to hear that our prime location proved convenient for your travels during your layover and that the warm welcome from our staff contributed to a positive start to your stay. Our team takes great pride in maintaining our modern amenities and comfort in the rooms, and it is rewarding to know that these aspects enhanced your visit. We're thrilled that the cleanliness and overall condition of the hotel met your expectations and that our services left a lasting impression.Bastian Mantey, General Manager

Dear Sapna,Thank you for taking the time to let us know your opinion of your recent stay.It's wonderful to hear that you appreciated the cleanliness of our rooms, as our team strives to maintain the highest standards of hygiene.We are also delighted that the condition of our hotel met your expectations, and that you found our service to be exemplary. Our staff takes great pride in ensuring that every guest's stay is comfortable and enjoyable.We look forward to welcoming you back. Best wishes,Bastian Mantey, General Manager

Dear Katharine, We are grateful for the time you took to review your recent stay.We are delighted to hear that our proximity to the train station and our complimentary shuttle bus service added convenience to your stay. We regret to hear about the sink issue you encountered and we appreciate you bringing this to our attention. Please rest assured that maintaining impeccable standards of cleanliness and upkeep is a top priority for us. It is gratifying to know that you were pleased with the cleanliness of the room, the overall condition of our hotel, the level of service provided, and the amenities available during your visit.We hope to welcome you back in the future.Best wishes,Bastian Mantey, General Manager

Sehr geehrte Dame,haben Sie vielen Dank für Ihre ausführliche und nette Bewertung unseres Hotels.Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Bastian Mantey, General Manager

Dear Yan,Thank you for this great review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We hope to see you again soon. Best wishes,Bastian Mantey, General Manager

Dear Xin,Thank you for taking the time to share your opinion with us.We are delighted to hear that our team's friendliness contributed positively to your stay. It is our highest mission to provide impeccable service and well-maintained accommodations, so your comments on the hotel's condition and the cleanliness of the room are truly appreciated. It's also great to know that the amenities in your room met all your expectations and helped in making your visit comfortable and enjoyable.We look forward to the pleasure of welcoming you back.Our kindest regards,Bastian Mantey, General Manager

Dear John,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back.Best wishes,Bastian Mantey, General Manager

Dear Maria,Thank you for taking the time to share your feedback with us.We're pleased to note that our hotel's proximity to Zurich airport and complimentary shuttle service during certain hours have been well-received by our guests. Our team strives to provide a comfortable and convenient experience, including a range of room amenities and dining options. We regret to hear about your dissatisfaction with the decor and cleanliness; we take pride in our hotel's maintenance and housekeeping standards. Regarding the check-in time and shuttle service, we always aim to communicate our amenities clearly, including the shuttle's operating hours for guest convenience. Rest assured, our parking facilities are extensive, ensuring availability for our guests.We appreciate your past affiliation with our brand and understand that your expectations reflect your experiences. We're continually working on enhancing our services and guest experiences.We hope to welcome you back for a return visit.Best regards,Bastian Mantey, General Manager

Dear Kathryn,Thanks for taking the time to review your stay at our hotel.We're delighted to hear that you found our check-in staff to be nice and friendly, reflecting our commitment to providing a warm welcome to all our guests. Regarding the challenges you faced with the airport shuttle service, we truly regret any confusion caused. Our complimentary shuttle is designed to provide convenience for our guests, operating between specific hours as detailed in our hotel information. We apologize for any miscommunication you encountered and the inconvenience it may have resulted in. We appreciate your feedback, as it helps us to continuously improve our guest experience.We hope to have the pleasure of welcoming you back on a future visit. Best wishes,Bastian Mantey, General Manager

Sehr geehrter Harry, vielen Dank für das Feedback.Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Wir würden uns sehr freuen, Sie in der Zukunft von uns überzeugen zu können.Freundliche Grüße,Bastian Mantey, General Manager

Dear Cassandra, thank you for taking the time to share your experience at our hotel.We are pleased that we were able to meet your expectations.Bastian Mantey, General Manager

Dear David,Thank you for taking the time to share your feedback.It's delightful to hear that you found our staff friendly and helpful, and we're glad that the comfort of our rooms contributed to a positive experience. We take pride in our team's commitment to service excellence. We appreciate your observations regarding the room's style and would like to mention that while some guests find our décor to have a classic charm, we're constantly looking for ways to enhance our guest experience. Additionally, we're pleased to note that our proximity to the airport was convenient for your travels. While we're not in the heart of downtown, our location in Glattbrugg offers a swift connection to the city center and surrounding areas, with public transport options readily available for exploring Zurich's attractions.We hope to have the opportunity to welcome you back again on a future occasion.Best wishes,Bastian Mantey, General Manager

Dear Brian, Thank you for taking the time to share your feedback.We're delighted to hear that our staff was able to assist with the booking issue and that you found the hotel to be good. Our team takes pride in providing exceptional service, and it's rewarding to know that this was reflected during your stay. We also appreciate your high rating on room cleanliness.We're sorry to hear about the inconvenience with the hair dryer and the room temperature. Please know that our rooms are equipped with individually controlled air conditioning, and our staff is always ready to provide extra fans for added comfort. Additionally, we ensure that any equipment issues, like with the hair dryer, are resolved promptly when brought to our attention.We hope to welcome you back on another occasion. Best wishes,Bastian Mantey, General Manager

Dear Marlene,Thank you for your kind review.We're thrilled to hear that you appreciated the excellent service provided by our team and found our location convenient for airport access. It's great to know that our complimentary shuttle service, running between 04:00-12:00 and 16:00-23:00, added value to your stay. Your remarks on the comfort and cleanliness of the room are much appreciated, as we strive to create a welcoming and pristine environment for our guests.It would be a pleasure to welcome you back. Best wishes,Bastian Mantey, General Manager

Dear Kit,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Bastian Mantey, General Manager

Sehr geehrte Herta,vielen Dank für Ihre Bewertung!Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Gern würden wir Sie in Zukunft wieder bei uns willkommen heißen!Bastian Mantey, General Manager

Dear Nicolas,Please accept our thanks for taking the time to review your visit.We're pleased to hear that our room cleanliness and service met your expectations, and we take pride in maintaining high standards in these areas. It's also gratifying to hear that our room amenities contributed positively to your stay. Your satisfaction with these aspects is truly important to us. Regarding the additional fee for early check-in, we strive to accommodate our guests' needs and offer this option subject to room availability, which does come with a nominal charge to ensure the room is prepared to our standards ahead of schedule. We regret to hear about the issue with the toilet in your room; our team is always on hand to resolve any concerns promptly and ensure you have a comfortable experience. We would like to clarify that while we do have a breakfast option available for a fee, we also offer a more economical breakfast choice, the 'Coffee & Gipfeli' for just CHF 5, providing our guests with different options to start their day.We look forward to welcoming you back. Best wishes,Bastian Mantey, General Manager

Dear Simon,Thank you for taking the time to share your feedback.We are thrilled to hear that you found our hotel lovely and appreciated the cleanliness and service provided by our team. It is our priority to ensure that every guest feels well taken care of. However, we are sorry to hear about the discomfort you experienced due to the heating. While our rooms are equipped with individually controlled air conditioning and we have extra fans available upon request, we understand that the temperature may not always suit personal preferences. Rest assured, our staff is always on hand to assist with any in-room adjustments to ensure a comfortable stay.Kind regards,Bastian Mantey, General Manager

Liebe Krista,vielen Dank für Ihr positives Feedback!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Bastian Mantey, General Manager

Dear George,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We hope to see you again in the future.Kind regards,Bastian Mantey, General Manager

Dear Stella, Thank you for reviewing your stay with us.We're delighted to hear that you were pleased with the room cleanliness, hotel condition, service, and room amenities. Our team works hard to maintain high standards and your recognition of these efforts is much appreciated. We regret to hear about the issues with the minibar and hairdryer; our rooms do come with a minibar, although it is not stocked to allow guests the flexibility to fill it as they wish, and we ensure that hairdryers are available in all rooms for convenience. Regarding the temperature control, we strive to provide a comfortable environment and offer individually controlled air conditioning in each room, with additional fans available upon request. We're also sorry if you found noise an issue; our double-glazed windows are designed to minimize the sounds from outside to ensure a peaceful stay.We hope to welcome you back in the future.Best wishes,Bastian Mantey, General Manager

Dear Atanas,We thank you for this positive feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back for another enjoyable visit.Best wishes,Bastian Mantey, General Manager

Dear Patrick,Thanks for your feedback.We're delighted to hear that our proximity to the airport and shuttle service met your expectations, ensuring convenience for your travels. It's also gratifying to know that you appreciated our dedication to maintaining a clean and well-conditioned hotel. We regret to hear that our dining options did not fully meet your expectations. While our restaurant prides itself on offering a wide range of international dishes, we apologize if we were unable to accommodate your specific request for cut meat with your rösti. We continually strive to satisfy our guests' dietary preferences and take your feedback seriously.Thank you once again for recognizing the cleanliness, condition of our hotel, and the service provided by our team. Your compliments are a testament to our staff's commitment to providing a welcoming and comfortable environment.We hope to welcome you back. Best wishes,Bastian Mantey, General Manager

Dear Atanas,Thank you very much for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on future occasions.Best wishes,Bastian Mantey, General Manager

Dear Brandon,Thank you for taking the time to provide your feedback.We're delighted to hear that our shuttle service was prompt and that our front desk team was quick to assist you with your check-in. It's wonderful to know that you found our staff helpful. We take pride in our commitment to service excellence.However, we are concerned to learn about the cleanliness of your room. Please accept our sincere apologies for this oversight. We want to assure you that we have a rigorous daily housekeeping schedule in place to maintain our high standards of cleanliness and comfort, which is valued by our guests.We're also glad that you appreciated the overall condition of our hotel and the amenities provided in your room. Our goal is to ensure every guest enjoys a comfortable and pleasant stay.We look forward to welcoming you back again for an improved experience. With kindest regards,Bastian Mantey, General Manager

Sehr geehrter David,vielen Dank für Ihr positives Feedback!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, Sie besuchen uns wieder einmal.Mit freundlichen Grüßen,Bastian Mantey, General Manager

Dear Ismet,Thank you for this positive review of your stay with us.It's heartening to hear that our staff's politeness and respect made a positive impression on you. We're also delighted that you found our rooms to be immaculately clean, reflecting our commitment to providing a comfortable and well-maintained environment for our guests. We take pride in our service standards and are glad to know that you rated them highly.We look forward to seeing you again.Best regards,Bastian Mantey, General Manager

Dear Marie,Thank you for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Bastian Mantey, General Manager

Dear Guest,Thank you for taking the time to give us your feedback.We're thrilled to hear that you found the room cleanliness, service, and amenities to be exceptional. Our team works hard to maintain high standards and it's rewarding to know these efforts are appreciated. We have noted your suggestion regarding the provision of USB charge heads in the rooms. While the current room amenities include a variety of conveniences, such as kettles and tea and coffee making facilities, we're always looking for ways to enhance our guests' experience and your feedback is invaluable in this process.We hope to have the pleasure of welcoming you back on a future occasion. Kind regards,Bastian Mantey, General Manager

Dear Tim,Thank you for your review.We're thrilled to hear that the check-in process met your expectations and that you found our hotel to your liking. Our team is committed to providing a clean, comfortable, and welcoming environment, so it's rewarding to know we succeeded during your stay. It's also great to read that you were content with the service and room comfort, which are key aspects of our guest experience.We hope your early flight went smoothly, assisted by our proximity to the airport and the complimentary shuttle service that we offer during peak hours.We look forward to welcoming you again.Best regards,Bastian Mantey, General Manager

Dear Guest,Thank you for your review.We're delighted to hear that you found our rooms clean, enjoyed the comfortable size of our beds, and were satisfied with the shower pressure – our team works diligently to ensure a pleasant stay for our guests. We appreciate your feedback regarding the airport shuttle service. We strive to provide efficient transportation to and from the airport and will look into ways to make this service even more convenient for our guests.We hope to welcome you back. Best wishes,Bastian Mantey, General Manager

Sehr geehrte Karen,vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Freundliche Grüße,Bastian Mantey, General Manager

Sehr geehrter Gast,wir danken Ihnen für Ihr Feedback.Um unseren Service zukünftig weiter verbessern zu können, wäre es für uns von großer Hilfe, wenn Sie uns mitteilen, warum Sie unser Hotel nicht komplett überzeugen konnte. Wir freuen uns immer über konstruktive Kritik und bemühen uns, diese umzusetzen.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Bastian Mantey, General Manager

Dear Elijah,Thank you for your positive review.We're delighted to hear that our staff's friendliness and helpfulness stood out during your stay, and that our commitment to cleanliness met your expectations. It's also great to know that our complimentary airport shuttle service added convenience to your travels, allowing easy access to the nearby train station and the city. Rest assured that we continuously strive to maintain our high standards in room amenities to enhance our guests' comfort.We look forward to seeing you again.Best wishes,Bastian Mantey, General Manager

Dear Jeffrey,We thank you for your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions. Best wishes,Bastian Mantey, General Manager

Dear Susan,Thank you for taking the time to share your feedback with us.It's disheartening to hear that your experience did not meet the high standards of cleanliness and comfort we strive to provide for all our guests. We take pride in our daily housekeeping service, and it's concerning to learn of any shortcomings in that area. We deeply regret any discomfort or inconvenience caused to you and your family. While we cannot change the past, we do take your comments seriously and will address these issues with our housekeeping team to ensure they are isolated incidents.We hope to welcome you back for a return visit.Best regards,Bastian Mantey, General Manager

Dear Minerva,Thank you for sharing your review.We're thrilled to hear that our shuttle service met your expectations and that our driver provided excellent service. Our front desk team is delighted to receive your compliments on their cheerful and helpful attitude. It's rewarding to know that our efforts to maintain room cleanliness and overall hotel condition are appreciated, as we strive to ensure a comfortable stay for all our guests.We're sorry to hear that there were aspects of your stay that did not fully meet your expectations. While you did not specify any negative points in your review, we're always open to feedback and committed to continuous improvement.We look forward to welcoming you back.Kind regards,Bastian Mantey, General Manager

Dear Veselinka,Thank you for taking the time to leave your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best regards,Bastian Mantey, General Manager

Dear Frances,We really appreciate your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you back in the future. Best wishes,Bastian Mantey, General Manager

Sehr geehrter Prahlad,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen.Bastian Mantey, General Manager

Dear Nathalie, Thank you for this review of your recent stay.We're delighted to hear that our shuttle service was prompt and convenient for your travel needs, and that our staff provided you with a friendly and efficient service. It's great to know that you found your room to be clean and our restaurant and bar hours accommodating for your stay. We appreciate your comments regarding the room lighting and the traffic noise. While we are happy that our rooms on higher floors are generally quieter, we understand that external noise can sometimes be an issue. Rest assured that our double-glazed windows are designed to minimize any disruption, and we hope this did not detract too much from your overall comfort.We hope to have the opportunity of welcoming you back. All the best,Bastian Mantey, General Manager

Sehr geehrte Verena,wir bedanken uns, dass Sie sich die Zeit für eine Bewertung genommen haben.Wir bedauern es sehr, dass unser Hotel Ihren Erwartungen nicht gerecht werden konnte und entschuldigen uns vielmals, dass die Sauberkeit Ihres Zimmers nicht unserem eigentlichen Standart entsprach. Schade, dass Sie sich nicht direkt bei unserer Rezeption gemeldet haben, gern hätten wir sofort eine zufrieden stellende Lösung für Sie gefunden.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Bastian Mantey, General Manager