Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Western NY, USA

Not the usual

Posted 24-Nov-2014
Pros: location
Cons: not sure if this is the "standard" in Switzerland as its my first stay but the rooms were quite sterile.
Location: Close to Kloten train station and across the street from Xerox Office.
The beds were two twins pushed together. The pillows were all fluff and soft. The room had an echo due to the high vaulted ceiling. The wifi was so-so. You could hear the people next to you through the walls.
Comment from Hotel Management
25-Nov-2014 by Eliane, Hotel Management
Dear Matt, Thank you for your honest review on Expedia. We appreciate your feedback and we'll take your inputs seriously because we are always trying to optimize our service. We would be pleased to welcoming you back again for another stay with us. Best wishes, Your Hotel Fly Away Team.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom DC

it's worth staying there

Posted 06-Nov-2014
Nice family hotel - convenient location, very clean, friendly staff. A little bit expensive but sometimes there are good discounts.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Middletown,NY

Nice Hotel close to airport and train station.

Posted 29-Oct-2014
Pros: Being close to Airport and Train station as also close to Spar supermarket which opens till late as 10 PM.
Cons: Heat is a crucial factor for comfort when it is cold outside,ignore that factor and it is guaranteed that all glamour and beauty will vanish,trust me.
Location: Few coffee shops and a supermarket around,as the train station and Bus stops.
Transfer Bus is a plus and a convenience from and to Airport.Train station is around the corner and some essential shopping around it till 10PM which is not common in Zurich as stores close earlier.Hotel is clean and Quiet with fast internet computer at no charge.Our room was lacking adequate central heating,Staff supplied electric oil heater which helped, but not to the desired degree for us.
Comment from Hotel Management
30-Oct-2014 by Eliane, Hotel Management
Dear Guest, Thank you for your honest and detailed feedback. We are glad you've had a memorable stay with us and enjoyed the shuttle bus service from and to the airport as well as our good Wi-Fi connection. We appreciate the review regarding the heating, we take your input seriously. We look forward to welcoming you back again. Best regards, Your Hotel Fly Away Team
5 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Bill's review Excellent hotel, great food

Posted 27-Oct-2014
Pros: Good location, plus good food, staff.
Very helpful staff, and useful car parking spaces. I had two great meals, and the staff were very attentive.
Comment from Hotel Management
31-Oct-2014 by Eliane, Hotel Management
Dear Bill, Thank you for your very positive rating and kind feedback. We appreciate that you've enjoyed the parking spaces and the meals at our restaurants. We will forward your compliments regarding the staff. We'd be pleased to welcome you back again. Best regards, Your Hotel Fly Away Team
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Nice hotel close to the airport and train station

Posted 20-Oct-2014
Pros: The shuttle, the dining experience and proximity to the train station.
Cons: The suitcase shelf is underneath the safe and is impossible to use. You can't open the suitcase without hitting the safe.
Location: Don't know.
Hotel offers a very convenient shuttle to and from the airport. It is quiet in spite of its proximity (5 min. drive) to the airport. It is a 2 minute walk to the train station, a mere 20 minute ride downtown. Downstairs is a formal dining room which offers good Italian food and fine service, as well as a pizzeria in a separate wing.
Comment from Hotel Management
25-Oct-2014 by Eliane, Hotel Management
Dear Frances, Thank you for your time taken to rate us and to write a feedback. We are delighted to hear that you've enjoyed the shuttle from and to the airport as well as the location of our hotel close to the train station and close to the airport. We're happy that we've met all your expectations regarding the italian restaurants in our hotel. We would be pleased to welcome you back again. Best wishes, Your Hotel Fly away Team
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Nova Scotia, Canada

Very pleasant hotel close to the train station.

Posted 16-Oct-2014
Pros: I liked it's proximity to the train station and the Airport. The staff on the Front Desk were very helpful.
Location: Zurich is a 15 min ride on the train.
Staff was very professional and helpful. The room was very clean and comfortable. Any assistance needed was given cheerfully. The hotel is situated within walking distance to the train station and a short ride to Zurich Airport.
Comment from Hotel Management
25-Oct-2014 by Eliane, Hotel Management
Dear Cheryl, Thank you very much for the time taken to write a feedback, this is very helpful for prospective guests and also for us because we're always trying to improve our service. We're glad you've enjoyed the comfortable rooms and the location close to the train station as well as Zurich Airport. We appreciate the compliments regarding the staff and we'll forward them. We are looking forward to welcoming you back again. Kind regards, Your Hotel Fly away Team
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

Convenient place to stay for short Zurich trips

Posted 08-Oct-2014
This was the last stop for us after a week of different hotels in several countries. The hotel was a really welcome relief. The location was perfect, the restaurants were nice and the rooms were spacious and clean. I would definitely recommend this hotel for other travelers.
Comment from Hotel Management
14-Oct-2014 by Eliane, Hotel Management
Dear Neil, Thank you for your perfect rating and your positive feedback. We are very glad you've enjoyed your stay at the Hotel Fly Away including its location, the restaurants and rooms. We'd be very pleased to welcome you back the next time you're in Kloten. Best wishes, Your Hotel Fly away Team
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom CA

Airport Flyaway Hotel

Posted 23-Sep-2014
Pros: value and location
Cons: Some floor water-damage noticed in the bathroom, this could be resolved prior to booking the room further.
Location: Zurich very nearby and this hotel provides a great opportunity for a transit location.
This hotel offers a nice value in a quiet location that is also in a great location near the airport. As a transit location or a location that would access to the region I think this hotel offers great value.
Comment from Hotel Management
25-Sep-2014 by Eliane, Hotel Management
Dear Todd, Thank you for your review on Expedia. We are glad you've enjoyed the location of our valuable hotel close to the airport. We are looking forward to welcoming you again soon. Best reagards, Your Fly away Team
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Nice place to stay before heading out of airport

Posted 08-Sep-2014
Pros: Clean, comfortable, roomy after a long train ride. Close to airport with free shuttle to airport.
Cons: Nothing we could think of at the time for such a short stay.
Location: As the name says, it is near the airport. I'm not sure what there is to do in Kloten.
We were looking for a hotel near the Zurich airport and found the Hotel Fly Away Zurich Airport for a reasonable rate. Their website said no check-in past 11 PM but we called in advance as our train was running late and we would probably arrive around 11:15 PM. They were very friendly and willing to accommodate us. They also printed out my wife's boarding passes and arranged a free shuttle to the airport. The room was clean, modern, and comfortable, and had a nice little balcony to stand on and breathe the fresh morning air. We were in too much of a hurry or we would have had breakfast there (additional cost).
Comment from Hotel Management
17-Sep-2014 by Eliane, Hotel Management
Dear Dino, Thank you for the time taken to rate us and write a detailed feedback on Expedia. We appreciate feedbacks because we are always trying to improve and optimize our service. We are glad you enjoyed our hotel and it's facilities! Best wishes from Kloten, Your Fly away Team
4 out of 5
Recommended
for Families
by A verified travellerfrom Brisbane, Australia

PLEASING

Posted 30-Aug-2014
Pros: Clean with good size showers close to shops, cafes and restaurants.
Cons: Staff provide a bit more information on what available locally - reasonable priced restaurants and walks close by. Great advice provided on Zurich.
Location: Get on train into Zurich easily but struggled to get back to Hotel as platform hard to find for return trip. 2 Hours to get back.
The overnight stay was pleasantly restful and front reception staff friendly and helpful. Great location to airport at a reasonable price. Shuttle bus from and to airport -- fantastic.
Comment from Hotel Management
03-Sep-2014 by Eliane, Hotel Management
Dear Darryl, Thank you very much for your rating and your feedback as well. It's nice to hear you've enjoyed your stay at the Hotel Fly away in Kloten. Hopefully you'll be back soon - we're looking forward to it! Kind regards from Kloten, Your Fly away Team