Lunch, dinner served; Regional cuisine, garden views
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Reviews of Fletcher Hotel-Restaurant Bon Repos

3 out of 5
Fletcher Hotel-Restaurant Bon Repos
Bovenstraat 17, Noorbeek

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 120 reviews" "
Rating 8 - Good. 49 out of 120 reviews" "
Rating 6 - Okay. 38 out of 120 reviews" "
Rating 4 - Poor. 16 out of 120 reviews" "
Rating 2 - Terrible. 2 out of 120 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very welcoming and friendly. The evening meal was excellent. Rooms were a little "tired" I enjoyed the stay and would book again
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/10 Poor

Joachim

Business traveller
Flexibility
I booked for 1 night and because i was there on business and working the nightshift is only arrived back at the hotel at 07u15 AM. At checkin the previous afternoon, I explained my situation and ask if a later check-out was possible and it could only be arranged with €15,- extra payment. So in short i paid for a full night,but only got to use the room for 3 hours until 11u00 AM checkout.
Stayed 1 night in Nov 2019

6/10 Okay

mr glenn pearson

Disliked: Staff & service, room comfort
On checking in staff asked for immediate payment of city tax for our 3 rooms, i have no problem paying it but expect a receipt for payments as this was a business trip. The staff member made it clear she would not do it that night, but told me i would get the receipt at check out. At 7.30 am when we left for an international journey the staff member on duty point blank refused to make me an invoice stating she was too busy and i would need to wait until 8am, when i protested she told me it would be emailed and i left empty handed, 2 days later no invoice or contact from the hotel, extremely poor customer service and something i have never encountered before in 25 years of travelling for work. Hotel was ok, nice but limited and expensive restaurant that closed too early, they had to recycle our glasses to serve drinks despite the bar being empty, rooms are small, claustrophobic and have had a tiny bathroom added as an after thought.
Stayed 1 night in Oct 2019

6/10 Okay

M

Stayed 1 night in Aug 2019

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service with a smile
Stopped for an evening as travelling past - Great reception check in, very nice decoration for Christmas and service with a smile.. Only small negative is room needed a little freshening with decoration.
Stayed 1 night in Nov 2018

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Good location and food BUT....
Hotel is a good area. Food was delicious. Small parking at front of hotel and access to the roomy rear car park was difficult with anything larger than a car. Did not appreciate the outer access door being locked at 22-22:30 despite the information folder saying 23:00 and access to our room then was via a door which led to narrow tread and very steep stairs. Not knowing our return time on the Saturday evening we could not book for dinner and were refused when we asked upon our return at 17:30. Room was spacious and well appointed but the rather narrow access corridors had been battered about probably by the staff moving laundry carriers. The lift was a must as the staircases were difficult except for the very fit but cannot be accessed after the outer access doors have been locked.
Stayed 4 nights in Sep 2017

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
A good hotel set in a fantastic village.
Stayed here to be close to Spa for the Grand Prix. Hotel staff were friendly and very helpful. The village had excellent eating/dining facilities and is set in a beautiful part of Holland. I will definitely stay here again.

8/10 Good

Judith, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good break!
Staff friendly, helpful and efficient; food excellent in very pleasant dining-room; bed and chairs comfortable. a few minor things could be improved: no extractor in bathroom/toilet, soap dispenser didn't work, curtain coming off rails etc Lovely spot - quiet with great views and in picturesque village, within East reach of Maastricht. Would stay there again.

8/10 Good

Kris, Wales, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, good value
Firstly when we arrived they had not got our booking through Hotels.com - although in fairness the staff were fabulous and sorted it all out immediately. There was plenty of parking, a lovely garden and terrace at the back to enjoy - wonderful even in the autumn weather to sit and have a drink there. Also a few tables at the front, plus inside wonderful sofa seating area - very pleasant. The food was great in the Restaurant, but not a huge range or choice. The staff were very pleasant and helpful, but we had to leave early in the morning both days - so the first day they were going to arrange Breakfast for us at the front (as we were travelling with our dogs) but told us the wrong time, the second day e had booked a packed lunhc instead of Breakfast after the previous morning - and it was all booked but no-one knew about it on the morning - although in fairness they did pack us a lunch very quickly (it did still delay us)! The village was lovely, really enjoyed some local walks there. We would stay there again.

6/10 Okay

Verified traveller

Hotel in need of a bit of TLC. No ironing facilities, need to take your own iron and do it on the floor. Clean but tired.

8/10 Good

OKTravelerSS

Quiet hotel in the country
A pleasant hotel in the Netherlands countryside, the Bon Repos is in the quiet village of Noorbeek. Breakfast is included and was very good. Warning: do not miss the 11:00p curfew as they lock the doors and there is no way to get in. We were lucky in that we climbed up the back balcony, went in through our open door and opened the back door - it was locked up just before 11.

6/10 Okay

jacques

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
er mag wel eens een verbouwing plaatsvinden, vooral de badkamer kan wel een opknapbeurt gebruiken...
Stayed 5 nights in Feb 2024

10/10 Excellent

abdallah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Wj

Stayed 2 nights in Dec 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Coen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na de staat van het hotel, was kamer en douche schoon. Het restaurant was heel fijn, ontbijt uitgebreid. Bediening was vriendelijk en behulpzaam.
Stayed 3 nights in Oct 2023

6/10 Okay

dr. Marnix, Westerbroek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Vriendelijke bediening, eten redelijk tot goed, kamer primitief en aan renovatie toe
Stayed 2 nights in Oct 2023

6/10 Okay

John

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Coen

Business traveller, Travelled with partner
Bed was zeer slecht veel te zacht. Sanitair aan vervanging toe.
Stayed 1 night in Aug 2023

8/10 Good

Franciska

Travelled with family
Disliked: Staff & service
We hadden hier een overnachting geboekt omdat we onderweg waren naar Frankrijk. Het duurde lang voordat we konden inchecken. Er was 1 mevrouw die zowel de balie deed als het bedienen van de gasten in het restaurant. Haar collega kwam haar uiteindelijk helpen en was niet heel vriendelijk tegen ons, alles leek wel wat teveel. De kamer was prima, onze dochter va 15 had een aparte slaapkamer, dat was wel heel fijn. De bedden waren prima, de badkamer lekker ruim maar slecht onderhouden. Het ontbijt was wel heel lekker.
Stayed 1 night in Jul 2023

10/10 Excellent

Bente

Stayed 1 night in Jul 2023

10/10 Excellent

Dirk

Stayed 2 nights in Jul 2023

8/10 Good

jacques

Stayed 5 nights in Jun 2023

6/10 Okay

Theo

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Mooie omgeving, leuk dorpje. Hotel heeft echter de tand des tijd niet helemaal weten te vermijden. Oude groen/bruine tegels in de badkamer, verlopen meubilair. We hebben ons verkeken op wat een 3sterren hotel aan comfort en service precies inhield. Geen koffie of waterkoker op de kamer o.a. Wel netjes en een schitterend uitzicht vanaf ons balkon op de mooie glooiende omgeving.
Stayed 2 nights in Jun 2023

6/10 Okay

Leo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Harm

Stayed 1 night in Apr 2023

6/10 Okay

Irma

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
De accommodatie is echt aan onderhoud toe . De uitstraling van de eetzaal is redelijk maar de kamers zijn echt behoorlijk gedateerd.
Stayed 2 nights in Apr 2023

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Sehr alte Einrichtung Frühstück erst ab 8 Uhr
Stayed 4 nights in Feb 2023

8/10 Good

Jan

Stayed 1 night in Feb 2023

8/10 Good

Henk

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het is een prima hotel, met lekker ontbijt in een mooie omgeving. Heerlijk rustig. En we hadden een lekker grote familiekamer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fletcher
Rustig hotel
Stayed 4 nights in Dec 2022

8/10 Good

Martijn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Prima hotel voor een voor deze tijd schappelijke prijs. Ontbijt is ronduit prima en zelfs je elektrische auto kun je hier opladen. Kamers zijn eenvoudig met enkel glas en ook de badkamer is zeker 30 jaar oud. Al met al werkt het echter allemaal nog prima. Prima uitvalsbasis in een mooie omgeving.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, room comfort
Vriendelijk personeel, goed ontbijt, oud maar schoon hotel. Prijs kwaliteit. Niks mis mee
Stayed 1 night in Oct 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, room comfort
Peor fuera parece un hotel antiguo pero las habitaciones están renovadas muy bueno y céntrico.
Stayed 2 nights in Sep 2022

6/10 Okay

René

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
ontbijt was goed , kamer aan renovatie toe . kom hier misschien nog eens terug na 2024 als de boel is opgeknapt . Wil vergoeding , omdat de foto's de foto's van de kamers er veel beter uitzien dan in werkelijkheid .
Stayed 1 night in Sep 2022

10/10 Excellent

mustafa kemal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Sessiz,sakin,temiz
Sakin bir yer arayanlar için mukemmel bir otel,sessiz,doga icerisinde harika bir restauranti olan ekonomik bir otel...Kahvaltisi harikaydi.
Stayed 1 night in Sep 2022

6/10 Okay

Lars

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2022

6/10 Okay

Kurt

Travelled with partner
Im großen und ganzen zufrieden. Mit dem Essen waren wir jedoch nicht zufrieden. Der Salat meiner Frau war spärlich und anstatt Lachs gab es 7 Garnelen. Preis 22 €. Frühstück ist ansonsten ok aber man spart mit dem Gemüse. Keine Tomaten oder Gurken als Zugabe obwohl Holland Gemüse weltweit exportiert. Kaffee war gut und auch der Obstsalat.
Stayed 4 nights in Jul 2022

6/10 Okay

Katrine E. V.

Trivelig hotell på grensen til Belgia!1
Dette er et enkelt, men helt greit hotell med enkel standard. Det ligger i naturskjønne omgivelser, på grensen til Belgia. Det er eget bad, men med vask på soverommet. Toalettet var dessverre ikke rengjort ordentlig nederst i skålen. Fin restaurant og deilig hage.
Stayed 6 nights in Jun 2022

6/10 Okay

Claudia

Liked: Cleanliness
Stayed 2 nights in Jun 2022

8/10 Good

Jörg

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

6/10 Okay

Willem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mooie omgeving en uitzicht. Kamer werd niet schoon gemaakt. Personeelstekort, dus zo’n 1,5 uur op diner moeten wachten. Dit hotel zou eens geheel verbouwd moeten worden om weer ‘ in deze tijd’ te komen.
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Etablissement de bon standing, mais la chambre qui nous a été attribuée n'était pas au même niveau ! Petite, mal meublée, le tarif de 103 € est très exagéré. Accueil moyen.
Stayed 1 night in Jul 2021

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voor herhaling vatbaar
Mooie omgeving, vriendelijk personeel en betaalbaar eten
Lekkere sorbet
Lekkere schnitzel
2 lekkere bedden
Motoren konden we goed stallen
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
goed maar oud
Stayed 3 nights in Apr 2021

8/10 Good

Frans

Liked: Cleanliness, staff & service, room comfort
Prima voor een paar dagen Limburg
+ Goede service + Mooie locatie. -Gehorig -Gedateerd, jaren '70
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Een nacht slapen is ok. Bedden zijn slap. Je krijgt 1 handdoek voor je verblijf. Echt minimaal.
Stayed 1 night in Jan 2021