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Reviews of Fairfield Inn & Suites Oklahoma City Yukon

2.5 out of 5
Fairfield Inn & Suites Oklahoma City Yukon
1520 Garth Brooks Blvd, Yukon, OK

Reviews

9.4

Exceptional

Rating 10 - Excellent. 499 out of 656 reviews" "
Rating 8 - Good. 117 out of 656 reviews" "
Rating 6 - Okay. 22 out of 656 reviews" "
Rating 4 - Poor. 8 out of 656 reviews" "
Rating 2 - Terrible. 10 out of 656 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall
Stayed 1 night in Mar 2024
Response from M. Wilson - GM on 19 Mar 2024
Thank you for taking the time to leave you feedback. Was there anything in particular that caused us not to get a 5/5?

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The are was very clean.
Stayed 3 nights in Mar 2024
Response from M. Wilson - GM on 19 Mar 2024
Thank you for taking the time to leave you feedback. This will be passed on to the staff. Hope your travels lead you back soon.

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean good breakfast and the personal is very friendly.
Stayed 3 nights in Jan 2024
Response from M. Wilson - GM on 26 Feb 2024
Thank you, we appreciate you taking the time to leave your feedback and we look forward to you stay with us again!!!!

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from m. Wilson - GM on 26 Feb 2024
Thank you, we appreciate you taking the time to leave your feedback and we are glad to see that you enjoyed your stay!!!

10/10 Excellent

Abbie

Stayed 2 nights in Feb 2024
Response from M. Wilson - GM on 22 Mar 2024
Thank you for taking the time to leave your feedback, we are glad to see that you enjoyed your stay.

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place
Stayed 1 night in Jan 2024
Response from M. Wilson - GM on 26 Feb 2024
Thank you, we appreciate you taking the time to leave your feedback and we look forward to you visiting us again soon!!!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from M. Wilson - GM on 26 Feb 2024
Thank you, we appreciate you taking the time to leave your feedback and we hope you get the opportunity to come back and see us!!

8/10 Good

Glendon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Jan 2024
Response from M. Wilson - GM on 26 Feb 2024
Thank you, we appreciate you taking the time to leave your feedback and are sorry to see that there was something that failed to meet you expectation. Next time you are here please stop by and let us know how we can improve.

8/10 Good

Cindy

Stayed 1 night in Dec 2023
Response from M. Wilson - GM on 26 Feb 2024
Thank you, we appreciate you taking the time to leave your feedback and are sorry to see that there was something that failed to meet you expectation. Next time you are here please stop by and let us know how we can improve.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off Route 40.
Stayed 1 night in Dec 2023
Response from M. Wilson - GM on 2 Jan 2024
Thank you for taking the time to leave a review, and we are also happy to see that your stay was enjoyed. Happy New Year and we hope to see you soon.

10/10 Excellent

Youngbin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yb
Goog
Stayed 1 night in Dec 2023
Response from M. Wilson - GM on 2 Jan 2024
Thank you for taking the time to leave a review, and we are also happy to see that your stay was enjoyed. Happy New Year and we hope to see you soon.

10/10 Excellent

Hannah

Stayed 1 night in Oct 2023
Response from M. Wilson-GM on 6 Dec 2023
Hannah, Thank you for taking the time to leave your feedback. We hope to see you again soon.

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from M. Wilson - GM on 2 Nov 2023
Thank you for taking the time to leave your feedback. It is always good to see when a guest has enjoyed their stay. Hope your travels bring you back to see us soon.

10/10 Excellent

Katalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable mattress, spacious and clean room...and the sunset from our window was spectacular. We would stay here again.
Stayed 1 night in Oct 2023
Response from M. Wilson - GM on 1 Nov 2023
Thank you for taking the time to leave your feedback. It is great to hear it when someone enjoys there stay. I will definitely pass this on to our team, so that it will encourage them to continue to do their best for every guest.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Okay place to stay
4 night stay in a two queen bed room. Room was okay. Pillows were lumpy foam. Fridge isn't cold. Would like to have had trash removed before the end of my stay. I could not locate a recycle container anywhere. Continental breakfast was the same everyday. Found several out of date cartons of milk at the breakfast bar. No lemon flavor to the lemonade at the juice machine. Front desk staff was very friendly.
Stayed 4 nights in Oct 2023
Response from M. Wilson - GM on 23 Oct 2023
Dear Anonymous,Thank you for taking the time to leave a review of your stay, and thank you for giving us a favorable scoring. There looks to be several things that we will immediately address and we are currently building a rotating breakfast menu so that there are different options throughout the week. Again, Thank you for your feedback

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in took longer than expected...but overall okay. Front desk person was very friendly and apologized for the long wait.
Stayed 1 night in Oct 2023
Response from M. Wilson - GM on 23 Oct 2023
We apologize for the delay during check-in. We understand that guest want to get to their room as quickly as possible after traveling. May we suggest getting the Marriott Bonvoy App, so that you can do a mobile check-in/mobile key and bypass stopping at the desk.

10/10 Excellent

Merlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from M. Wilson - GM on 23 Oct 2023
Merlin,Thank you for leaving a review and glad yo enjoyed your stay. All feedback is used to help make us better at serving our guest.

10/10 Excellent

Thomas

Travelled with partner
Liked: Amenities
Nice stay.
Stayed 1 night in Oct 2023
Response from M. Wilson - GM on 19 Oct 2023
Thank you for the compliment and thank you for taking the time to send your feedback. Safe travels

10/10 Excellent

debrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good, shopping, safe, close to highway.
Stayed 1 night in Oct 2023
Response from M. Wilson - GM on 19 Oct 2023
Thank you for the compliment and thank you for taking the time to send your feedback. Safe travels

6/10 Okay

Donald

Stayed 4 nights in Sep 2023
Response from M. Wilson - GM on 1 Nov 2023
Thank you for taking the time to leave your feedback, please let us know what we need to improve upon to get those other (2)two stars. We look forward to hearing from you.

10/10 Excellent

Dan and Roberta

Stayed 1 night in Sep 2023
Response from M. Wilson - GM on 23 Oct 2023
Dan/Roberta,Thank you for leaving a review and glad yo enjoyed your stay. All feedback is used to help make us better at serving our guest.

8/10 Good

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M. Wilson - GM on 26 Sept 2023
Thank you for taking the time to leave us your feedback, was there anything in particular that made us miss those two points for a 10 out of 10 scoring? All feedback is used to help make us better at serving out guest.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but the breakfast was not very good. Not properly fill of all items.
Stayed 1 night in Sep 2023
Response from M. Wilson - GM on 25 Sept 2023
Jennifer, Thank you for taking the time to leave your feedback, this information is used to make us better at taking care of our guest. My apologies for not having all of the offerings full during breakfast. I will have a chat with our breakfast host about making sure that breakfast is available to all guest fully during breakfast hours. again thank you.

8/10 Good

Dana

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from M. Wilson - GM on 25 Sept 2023
Dana, Thank you for taking the time to leave your feedback, this information is used to make us better at taking care of our guest. I am glad that overall enjoyed your stay. Was there anything in particular that kept us from getting those other two points?

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and clean
Stayed 1 night in Sep 2023
Response from M. Wilson - GM on 21 Sept 2023
Thank you, we appreciate you taking the time to leave your feedback about your stay. It is always good and encouraging to know that you are meeting guest expectations. Please visit us again soon.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from M. Wilson - GM on 25 Sept 2023
Jennifer, Thank you for taking the time to leave your feedback, this information is used to make us better at taking care of our guest. We are happy to see that you enjoyed your stay. We hope your travels bring back to stay with us again soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean
Stayed 1 night in Sep 2023
Response from M.Wilson - GM on 18 Sept 2023
Thank you for taking the time to give us feedback on your stay. Glad that you found our hotel to be clean and convenient during your stay. We hope your travel lead you back to visit us again soon.

6/10 Okay

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is clean but bed was very uncomfortable
Stayed 2 nights in Aug 2023
Response from M. Wilson - GM on 13 Sept 2023
Thank you for taking the time to leave your feedback. It will be used to improve or service to all of our valued guest. In your opinion was the bed to hard or to soft? or was there something else that made the bed uncomfortable?

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from M. Wilson - GM on 4 Sept 2023
Thank you for your positive rating, hope your travels lead you back again soon.

10/10 Excellent

Joe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room and nice staff! No issues at all.
Stayed 3 nights in Aug 2023
Response from M. Wilson - GM on 31 Aug 2023
Thank you, we are happy to see that you enjoyed your stay. We hope your travels bring you back to see us soon.

2/10 Terrible

monique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not A Fairfield Experience You’d Expect
At a glance the hotel looks fine but the walls had scuffs and stains, there were holes in the dry wall that were exposed. One hole in the restroom was supposedly patched but the patch job was halfway coming off. Stains on the sheets. In the lobby by the breakfast station there was wallpaper was coming off so it was stapled, looked terrible. The room had a weird smell. Would never stay there again, I didn’t not feel comfortable. The hotel is very rundown.
Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 28 Aug 2023
We apologize that our hotel did not meet your expectations. We will take a closer look at the room you stayed in to make any necessary corrections. We wish you would have stopped by the front desk to let us know so that we could have possibly moved you to a better room. We want all of our guest to feel comfortable. Again, we apologize that you stay wasn’t what you had anticipated.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Lots of well lit parking
Stayed 7 nights in Aug 2023
Response from M. Wilson - GM on 25 Aug 2023
Thank you, it is always good to hear positive feedback from our guest. Hope your travels bring you back to see us soon!

10/10 Excellent

Frederic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 25 Aug 2023
Thank you, it is always good to hear positive feedback from our guest. Hope your travels bring you back to see us soon!

8/10 Good

adam

Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 13 Sept 2023
Thank you for taking the time to leave your feedback. It will be used to improve or service to all of our valued guest. Was there something in particular that prevented you from scoring us a 5 out of 5?

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 20 Aug 2023
Thank you, We are glad that you enjoyed your stay. Is there anything we can do to serve our guest better? We would love to know.

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sandy on 16 Aug 2023
Thank you for choosing to stay with us and hope you will visit us again.

6/10 Okay

John D

Stayed 1 night in Aug 2023
Response from M Wilson - GM on 4 Sept 2023
I am sorry that we did not fully meet your expectation, can you tell me what it was that we can fix?

10/10 Excellent

Laannia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. The location to shopping, many eating establishments to choose from, within easy walking distance, and more choices a short drive away. The staff are exceptional, friendly, helpful, and knowledgeable. I highly recommend Fairfield Inn & Suites by Marriott, of Oklahoma City Yukon, Oklahoma for your stay.
Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 15 Aug 2023
We truly appreciate you and are very glad that you enjoyed your stay.Please come see us again soon

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from M. Wilson - GM on 15 Aug 2023
Thank you, glad you enjoyed your stay

10/10 Excellent

Frances

Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 4 Sept 2023
Thank you for your positive rating, hope your travels lead you back again soon.

10/10 Excellent

Laannia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this Fairfield Inn. The desk clerk “Cesar” , is exceptional. Very friendly and knowledgeable and helpful.
Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 15 Aug 2023
Thank you, we are glad that you enjoyed your stay. I will pass this on to Cesar and the staff. Come visit us again soon.

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean- bed was a bit hard tho!
Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 10 Aug 2023
Thank you, we are glad that you enjoyed your stay. Hope your travels bring you back to visit us again soon. Sorry that the bed was not soft enough though.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M. Wilson - GM on 10 Aug 2023
Thank you, we are glad that you enjoyed your stay. Hope your travels bring you back to visit us again soon.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was extremely conveniently located by the highway and several restaurants. All was clean and friendly. Would stop here again.
Stayed 1 night in Jul 2023
Response from M. Wilson - GM on 3 Aug 2023
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise visit
Stopover while traveling g and price was great hotel is new or appears to be well maintained close to restaurants and Starbucks and east on and off of I40
Stayed 1 night in Jul 2023
Response from M. Wilson - GM on 30 Jul 2023
Thank you for taking the time to leave positive feedback. We are so glad to hear that we were able to meet and exceed expectations. We hope your travels lead you to staying with us again in the future.

8/10 Good

Danelle

Liked: Cleanliness, staff & service
Everything was fine
Stayed 1 night in Jul 2023
Response from M. Wilson - GM on 26 Jul 2023
Thank you!,

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean hotel and friendly staff. Our only issue was the bed was hard as a rock and extremely uncomfortable.
Stayed 1 night in Jul 2023
Response from M. Wilson - GM on 25 Jul 2023
Thank you for taking the time to leave your feedback. We try to take everyone's comfort into consideration when it comes to selecting mattresses for the hotel, but we are sorry that we failed to meet your expectation. This feedback will be shared with ownership so that we can hopefully provide a better sleep experience for all guest.

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 1 night in Jul 2023
Response from M. Wilson - GM on 24 Jul 2023
Thank you for taking the time to leave your positive feedback. I will share with the housekeeping team!!!

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience.
Stayed 2 nights in Jul 2023
Response from M.Wilson - GM on 20 Jul 2023
Thank you

10/10 Excellent

Steven, Dallas

Stayed 5 nights in Jul 2023
Response from M. Wilson - GM on 10 Aug 2023
Thank you, we are glad that you enjoyed your stay. Hope your travels bring you back to visit us again soon.