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Reviews of Vintage House at The Estate Yountville

5 out of 5
Vintage House at The Estate Yountville
6541 Washington Street, Yountville, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews" "
Rating 8 - Good. 175 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fabulous experience...from the beautiful rooms, to the continental breakfast, outgoing and personable staff and the great Yountville location, we just love it. It was our third stay at the property- we will certainly be back again!
Stayed 4 nights in Sep 2023

10/10 Excellent

JOAL, Northridge

Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the layout and feel of our room. The breakfast was fantastic.
Stayed 4 nights in Nov 2022
Response from Dylan on 26 Nov 2022
Thank you so much for your review! We look forward to being able to serve you again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Dylan on 26 Nov 2022
Thank you so much for your review. We look forward to seeing you again soon.

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expectations of property were not met. Paid for a premium room and received far less. Room was dirty and manager has not reached out.
Response from Dylan on 9 Nov 2022
Mrs. Errigo, On behalf of The Estate, I sincerely apologize for any inconveniences during your stay and that expectations were not met. Feel free to reach out to the hotel, if you would like to give your feedback in more detail. Ask for Dylan and they will point you in my direction.

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage house was representative of Napa – excellent.
Response from Dylan on 9 Nov 2022
Thank you so much for the great review. We look forward to your future stays with us!

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, with a great breakfast, nice rooms and great locstion.
Response from Dylan on 9 Nov 2022
We are so happy here at the property that your stay was exceptional. We look forward to seeing you again for future stays! Cheers!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

8/10 Good

Giuseppe

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location was great but housekeeping was not in keeping with the cost to stay here.
Stayed 4 nights in Oct 2022
Response from Dylan on 26 Nov 2022
I apologize for any inconvenience during your stay. But we do very much appreciate your feedback and it ultimately makes us much better for the future. Thank you so much, Truly. Cheers,

10/10 Excellent

connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Love staying there. Will be back!
Stayed 3 nights in Oct 2022
Response from Dylan on 9 Nov 2022
Hey Connor! We look forward to seeing you again to enjoy the Napa Valley!

10/10 Excellent

Nigel, Charleston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply superb. Wonderfully comfortable, first class accommodation in the heart of Napa valley. Staff are professional and provide a supreme level of service in a low key, high performance environment.
Stayed 1 night in Oct 2022
Response from Dylan on 26 Nov 2022
Thank you Nigel for your review. We do greatly appreciate your business and look forward to seeing you again.

10/10 Excellent

Michael

Stayed 2 nights in Oct 2022

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022
Response from Dylan on 26 Nov 2022
Thank you so much for sharing your feedback Michael! We look forward to seeing you again soon!

10/10 Excellent

marion, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing breakfast, loved the large bathroom, housekeeping needs training. Frankie the manager was great and took care of us
Stayed 4 nights in Oct 2022
Response from Dylan on 26 Nov 2022
Thank you so much Marion for your review. We greatly appreciate your service. And genuinely look forward to seeing you in the future.

10/10 Excellent

amanda

Stayed 2 nights in Oct 2022

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was first class and luxe. It is walking distance to many fine restaurants. Just know that they will charge the taxes and resort fees ABOVE AND BEYOND your Expedia fee.
Stayed 4 nights in Oct 2022
Response from Dylan on 26 Nov 2022
Joy, We greatly appreciate your review. We cannot wait to have you back at The Estate. Please let us know how we can improve to make your stay even more enjoyable than it already was the next time you are in town!

10/10 Excellent

Jodi, Danvers

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place to stay right in the heart of many dining and entertainment options. Rooms are well appointed and the complimentary breakfast is delicious.
Stayed 3 nights in Oct 2022
Response from The Estate Yountville on 11 Oct 2022
Thank you for the amazing review! We look forward to your next visit with us when your travels bring you back to the Napa Valley! Best regards, The Vintage House

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay. Breakfast was wonderful. The only downside was wanted to light a fire in the room fireplace and we’re told they aren’t working anymore. Everything else was wonderful.
Stayed 3 nights in Oct 2022
Response from The Estate Yountville on 11 Oct 2022
Please accept our apologies for not having the fireplaces functional at this moment. We look forward to your next visit with us when your travels bring you back to the Napa Valley! Best regards, The Vintage House

10/10 Excellent

JOHN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Superior Service! Lower your resort fee to 30.00 You will still make money bc 50.00 is too much.
Stayed 3 nights in Sep 2022
Response from The Estate Yountville on 6 Oct 2022
Thank you for the amazing review! We look forward to your next visit with us when your travels bring you back to the Napa Valley! Warm Regards, The Vintage House

10/10 Excellent

amy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was awesome! Thank you!
Stayed 4 nights in Sep 2022
Response from General Manager on 15 Sept 2022
Dear Amy,Thank you for reviewing your stay at Vintage House. It was our pleasure to host you as our valued guest, and we're thrilled you had a wonderful experience at our property! Come back soon!Positively Yours,Marc AdrarGeneral Manager

10/10 Excellent

Angelo, Rutherford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Brent

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property snuggles right into the charm of Yountville with a friendly front staff and a significant breakfast, included in the rate. Vintage House lives much like a corporate lodging option with style, but some of the basics are missing. The hotel rooms are roomy, but do not feature dressers and the closet space is very small. We like our clothes to hang and find proper homes in dressers, even for short stays. This is something to consider for longer stays. Like many old school corporate hotels, this property doesn't feature a lobby bar or onsite restaurant. For a lobby cocktail, we were told to visit their sister property on the opposite end of town, a very long walk. Vintage House does feature room service from what I understand? Sadly, our stay at this property was not restful, and I'd actually say it was restless. Our air conditioning gradually failed during our stay and on our check out day, it totally failed. We reported the issue to the front desk and were told many units experienced AC failures. I later reported the situation to management, but their response lacked accountability, which was sort of surprising, and will influence future Yountville lodging decisions. -In summary, if you are seeking convenient and charming, Vintage is a good option. If you are seeking a true five star, there are other options in the area to consider.
Stayed 4 nights in Sep 2022
Response from General Manager on 14 Sept 2022
Dear Brent,Thank you for staying with us. It is great to hear that you liked our friendly guest service and delicious breakfast options. We appreciate your feedback on the areas that need improvement and will work to address these with our team. Please allow us another opportunity to host you in the future; we want to exceed your expectations. Positively Yours,Marc AdrarGeneral Manager

4/10 Poor

Galyna

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our bathroom wasn't clean! They cleaned it next day evening after 6 requests!!! 😪 Location is the best! Seriously, check your room before you settle down!
Stayed 2 nights in Sep 2022
Response from General Manager on 12 Sept 2022
Dear Galyna,Thank you for sharing feedback about your recent stay at our hotel. We're glad you enjoyed our lovely location, however, we're sorry your bathroom wasn't clean when you arrived. While we're glad this issue was resolved, your comments are important to us as we continually work to improve our guests' experience. Please allow us to host you again should you return to Yountville.Positively Yours,Marc AdrarGeneral Manager

8/10 Good

Elizabeth

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Buzand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! An exceptional property! Great staff, breakfast and amenities! Make sure you enjoy the pool. Would definitely stay here again. Enjoy!
Stayed 3 nights in Aug 2022
Response from General Manager on 6 Sept 2022
Dear Pamela,What a pleasure to read your kind words about your recent stay at Vintage House. We're glad you had a fantastic visit and that you enjoyed our lovely property, delicious breakfast, excellent amenities, and exceptional staff. It's the best compliment knowing you'd spend time with us again on a return trip to Yountville, so come back soon!Positively Yours,Marc AdrarGeneral Manager

10/10 Excellent

Gerald

Liked: Cleanliness
Beautiful property, professional staff, first class.
Stayed 2 nights in Aug 2022
Response from The Estate Yountville on 1 Sept 2022
Thank you so much for your wonderful review. We look forward to your next visit with us when your travels bring you back to the Napa Valley! Warm Regards, The Vintage House

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from The Estate Yountville on 30 Aug 2022
Thank you so much for your review. We hope to host you again on your next Napa adventure. Warm Regards, The Vintage House

10/10 Excellent

Zhihui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from The Estate Yountville on 30 Aug 2022
Thank you so much for your amazing review. We look forward on having you stay again with us on you next Napa adventure. Warm Regards, The Vintage House

4/10 Poor

Stephanie, Patterson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First time here and although my room wasn’t ready at check in. The manager did resolve the issue. I will definitely comeback. The hotel location and amenities are excellent. Easy walk to dining and shopping. The breakfast buffet is excellent..
Stayed 1 night in Jul 2022
Response from The Estate Yountville on 2 Aug 2022
Thank you for taking the time to post a review of your past stay. We are delighted to hear that you enjoyed your getaway with us and look forward to hosting you in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You Must Stay Here
An absolute perfect stay, we would go back every time when visiting Yountville or anywhere in the region.
Stayed 1 night in Jul 2022
Response from The Estate Yountville on 2 Aug 2022
Thank you for the amazing review! We look forward to your next visit with us when your travels bring you back to the Napa Valley!

10/10 Excellent

neal

Stayed 2 nights in Jun 2022

10/10 Excellent

Bill, Seattle

Stayed 1 night in May 2022

10/10 Excellent

Carlos, Smithtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful please and staff very friendly
Stayed 2 nights in May 2022
Response from General Manager on 12 May 2022
Dear Carlos, Our team does a great job representing our commitment to guest satisfaction, and we can't wait to let them know how instrumental they were in your five-star experience! Thank you so much for choosing Vintage House. Please stay with us again on a future trip! Positively Yours, Marc Adrar General Manager

8/10 Good

KEVIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from The Estate Yountville on 24 May 2022
Thank you so much for your review. We look forward on seeing you again on your next Napa adventure. Warm Regards, The Vintage House

10/10 Excellent

Wakiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yountville is amazing!
Stayed 1 night in May 2022
Response from General Manager on 10 May 2022
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Vintage House. We hope you will visit us again soon. Positively Yours, Marc Adrar General Manager

10/10 Excellent

Tomus

Stayed 1 night in Apr 2022
Response from The Estate Yountville on 9 Apr 2022
Thank you so much for your great review. We hope to host you again in your next Napa adventure. Warm Regards, The Vintage House

10/10 Excellent

sandra gail, jersey city

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come here again! Staff are so attentive and would go above and beyond for us! Love all of the staff! ThankYou everyone
Stayed 2 nights in Mar 2022
Response from The Estate Yountville on 5 Apr 2022
Thank you for the amazing review! We look forward to your next visit with us when your travels bring you back to the Napa Valley! Best regards, The Vintage House

4/10 Poor

Kim

Travelled with group
Liked: Amenities
I love the fireplace. I hope that they have a dryer for wet laundry.
Stayed 1 night in Mar 2022
Response from The Estate Yountville on 30 Mar 2022
Thank you for your feedback. Please feel free to contact our Management team should you like to discuss any further. We appreciate your honest feedback. Warm Regards, The Estate Yountville

10/10 Excellent

Scott

Stayed 5 nights in Mar 2022

8/10 Good

Jenny

Stayed 1 night in Mar 2022

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property on perfect location.
Stayed 3 nights in Feb 2022
Response from The Estate Yountville on 1 Mar 2022
Thank you so much for the great review! We hope to host you again on your next Napa adventure. Warm Regards, Vintage House

8/10 Good

Sneha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our favorite spot to stay in Napa Valley—you start with a delicious breakfast buffet, the staff is alway courteous and the view and location are top notch!
Stayed 4 nights in Feb 2022
Response from The Estate Yountville on 8 Feb 2022
Thank you for the amazing review! We look forward to your next visit with us when your travels bring you back to the Napa Valley! Best regards, The Vintage House

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from The Estate Yountville on 1 Feb 2022
Thank you so much for the great review! Hope we can host you again on your next trip to Napa Valley. Warm Regards, The Vintage House

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Staff was wonderful.
Stayed 1 night in Jan 2022
Response from General Manager on 8 Jan 2022
Dear John, Thank you for sharing this wonderful review! We're delighted you had a memorable stay at our property, and that you especially liked our location and friendly hospitality! We look forward to hosting you again at Vintage House! Positively Yours, Marc Adrar Hotel Manager

4/10 Poor

Laura

Stayed 2 nights in Dec 2021
Response from The Estate Yountville on 20 Jan 2022
Thank you for your feedback! We apologize we fell short and would love to redeem ourselves. Please feel free to give us a call and ask for our Front Office Manager. She would be glad to discuss in detail. Best Regards, Vintage House

4/10 Poor

Yang

Travelled with family
Disliked: Property conditions & facilities
my room is very cool and lack of heating
Stayed 1 night in Dec 2021
Response from General Manager on 4 Jan 2022
Dear Yang, Thank you for being our valued guest. Please accept our apologies if your room is not at your desired temperature, and we encourage you to reach out to our front desk so we can have the opportunity to make your stay as comfortable as possible. On behalf of our team, we hope the rest of your trip goes much better. Positively Yours, Stephen Brown Hotel Manager