entered the bar & the first member of staff who could barely speak English had no idea they had rooms upstairs...the door needed shoulder barging to get in the room, the noise from outside went on most of the night, the shower head had to be held by hand above your head...so poor. Still excellent location!
This is a perfect escape, ideally situated and atmospheric - especially the beer garden in the evening with the beautifully lit Minister overlooking you. The Hotel and Staff were excellent and the room was comfortable and spotless. The food is definitely worth trying and you will need the walk around the city walls to walk it off !! We will without question be back and will hopefully be able to stay longer.
Wendi from Blackburn, Lancashire
At the original Porta Principalis into Roman Eboracum stands an old Inn- grafted into the main stone gateway of the ancient …More
The hotel is very central with a lot of bars around and food options.
The room was small but comfortable and they put an effort in the design to make it more attractive.
The big problem was the noise as there is a bar open until late just next to the hotel with live rock music which you can hear even with your window closed. The hotel offer earplugs which was really helpful.
We arrived early but was allowed to check into room, this was ideal as we needed to get suited n booted for the York races!
No taxis were available when the owner (Irish friendly chap) rang for us, so he then kindly walked us to where we could get a black cab (near the Minster)!!
The room was great however it was a little noisy from traffic and rowdy folk walking home at 4am! Brekky was great.
I arranged a four night break with my wife to celebrate her birthday.
Our experience was wonderful from arriving and being given two glasses of champagne as our room wasn't quite ready, to leaving and our luggage being kept in their left luggage room whilst we waited for our train after check out.
I had arranged flowers and chocolates to be in our room on arrival and they were there waiting for us.
We enjoyed a superb afternoon tea, a very tasty Sunday lunch and two sessions each in the wonderful health spa.
Everything was just right with the room. The bed superbly comfortable and all the little extra touches just made the whole experience just so memorable. All the staff were very friendly and nothing was too much trouble and they all make you feel special.
I would recommend this hotel to anyone, it is the best.
Steve from Watford, Herts
For luxury spa treatments in the heart of York The Grand is the discerning choice - Set across a network of spacious rooms …More
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