The service was excellent, people were very nice,the food was excellent, and the bedrooms were very clean as well as large. Another great thing was that the free wifi connection was quite strong unlike many other hotels that claim to have wifi but do not. I recommend this hotel to anyone looking to have a nice vacation with the family as it has many other great aspects as well.
Wife and I had a guaranteed reservation but the front desk said they had a delay in finding us a room. After twenty minutes. They apologized for the delay, covered the $40 valet parking and upgraded us to a one bedroom suite which was great.
I was actually upgraded to a better room on the 9th floor (I don't know why--I'm assuming they gave my original prepaid room to someone else.). The room was very comfortable. And the staff was courteous, cheerful, and helpful. Catherine came to the room twice in a row when I had some minor problems, like not knowing how to work the coffee machine and was very kind and courteous. The lobby was beautiful and the room very clean. I certainly recommend this hotel.
I like this location because it is not right down town, but it is an easy walk to the down town area. There is great shopping on Bloor Street, and best of, I my son attends the University of Toronto, which is just a couple of blocks over. YEAH!!!!!!
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