Pleasant hotel - Nice setting. Well, now I've been "required" - twice - to "add a bit more" to my review, which survey requirement makes me a little less pleased with the hotel. Take what you are given ... without complaint!
Hotel is in a great location ,walking distance to air canada centre ,cn tower and St Lawrence market .All the staff very friendly and helpful .we enjoyed the buffet breakfast every morning of our stay.Rooms clean and tidy. We made use of the indoor pool and jacuzzi. A lovely hotel in downtown Toronto
Great stay, beautiful room. I read about non-renovated rooms on Tripadvisor, and shared my concern with the staff when booking, who provided me with a beautiful room upon check-in. Lots of staff, grand bathroom, very clean.
The front desk staff greeted us and proceeded with the check-in in French! Great service from Emily who called us after to make sure everything was perfect in our room. Good location. There are renovations at the hotel currently but they don't disturb the guests.
Room service, incidentals are pricey but in line with 4-5 star hotels.
Overall fantastic stay, would definitely come back.
I was in town for an extended 12 day work stay. The hotel was clean, the staff is friendly and very helpful. Breakfast was nicely priced and the food was really good. The hotel has direct inside access to the subway which was amazing. Yorkville is a very nice area with lots of shopping and eating near by. If you are so lucky to stay over a weekend have the sweet information lady Anjee give you directions and get you reservation. She is a gem.
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