This was a great hotel with everything at your fingertips. I have stayed in about 40 different hotels in China and this was by far one of the best!!! Luxury and quality from the room to the restaurants contained within... The only improvement that could be made for an "international" hotel is to have the front desk employees speak/understand English better. Luckily I know enough Chinese to get by, but it may be challenging for someone who does not speak any Chinese. However, the staff was very eager to please and figure out my needs. Great Hotel!!!!
TROY from Chicago
This hotel is located in Hangzhou (Xiacheng), close to Hangzhou China Silk Town, West Lake, and Wulin Square. Also nearby are …More
I have been staying in this hotel for the last three years, they need to revamp their breakfast menu and need to concentrate in cleanliness in the restaurant. .. I believe its been outsourced but still a part of the hotal.
sanjeev from new delhi india
This hotel is located in Hangzhou (Xiacheng), near the airport, Wulin Square, Zhejiang University First Affiliated Hospital …More
"Nice, clean, walking distance to everything important"
Nice hotel - nice view of the lake from the restaurant where we had breakfast. Did not have a view of the lake from our room, though, as we had a cheaper room. We had to add a 3rd person for one night, and it was no problem -- they simply added a bed to our room, then took it away again the next day. I was also impressed by their laundry service! A bit pricey, but my clothes came back as if they were new, even pressed and folded with a cardboard backing and plastic packaging. Walking distance from the lake and a string of bars just across the street; shopping down the street as well.
Christine from San Diego, CA
This hotel is located in Hangzhou (West Lake), close to Former Residence of Sha Menghai, West Lake, and Broken Bridge. Also …More
Hotel staff did a great job seeing that they spoke very little English. Rooms were clean and functional with a nice view of the canal and other old hotels.
If you're not an intrepid traveller then you might find dinning out in this area rather confronting because English is essentially nonexistent in this part of town. This didn't bother my travelling party and myself and, armed with little more than "nihao" and a smile, managed to eat some excellent meals at the restaurant strip just down the road.
Andy from Melbourne
This hotel is located in Hangzhou (Xiacheng), close to Westlake Culture Plaza, Zhejiang Museum of Natural History, and …More
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