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Reviews of Poly Hotel

4 out of 5
Poly Hotel
788 Minzhu Road, Wuchang, Wuhan, Hubei

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 36 reviews" "
Rating 8 - Good. 17 out of 36 reviews" "
Rating 6 - Okay. 8 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

paulc5, HKG

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient but old!
Near the subway, easy to travel anywhere around. Hotel facilities are old, smelly or even broken (bathroom). Room is quite small and old decorations with some smell.

8/10 Good

Graham, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Subway & bus stops
I don't stay in many 4 star or 4.5 star hotels, so this was a treat. Lots of room, awesome Queen size bed, little things like a DND sign you can set from the bed, glass panels for the shower & toilet add an extra level of intimacy. (I was sure this hotel advertised a tub, but none was available) Couldn't access via the front of the building for the first two days and had to use the service entrance (couldn't leave as I'm not a Chinese national and my background couldn't be checked, for first night due to there being a Gov't conference that wasn't booked when I booked)

8/10 Good

Ron, Portland OR, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
If there were any problems with this hotel they were minor enough that I don't remember them. I was expecting to be the only westerner staying here, but was thrilled to arrive at a lobby full of couples from the U.S. with their newly-adopted children. One of the concierges, Mr. Zhang, who helped me buy a train ticket, was especially courteous and friendly, and made me feel at home there.

10/10 Excellent

xiaoping, Wuhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad
Generally it is good hotel with its all equipments but the service need improved especially employees training.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ZHU, Nanjing

Good location , old devices
Everything in the room is too old

6/10 Okay

Jo, Buckinghamshire, UK

Liked: Cleanliness
Disliked: Room comfort
Disappointing given high expectations.
On a recent visit to China I stayed in four hotels, this being the last. In the previous three hotels I was very pleased with what I found: good food, extremely comfortable beds and convenient extras such as bottled water. My expectations from the online information were met or exceeded. However, this hotel was a disappointment. The spa bath I expected from the information was non-existent, the beds were quite literally rock-solid, bottled water was not provided and the food from the Western menu was dreadful. Overall it's a reasonable hotel but should not be rated any higher than 3 stars; there as far better hotels available for the same expense.

10/10 Excellent

Traveler, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful in making some travel arrangements for me after having some scheduling changes for upcoming meetings throughout China. The staff completed some thorough research and diligently followed up with several options that solved my travel needs. Hotel is very nice, clean and neat. Staff was attentive in all aspects of service during my stay.

8/10 Good

Pilar, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
Great value
I stayed 3 nights. The room was big (actually huge, comparing to Japanese hotels!), very comfortable, clean and had complete amenities. I tried the evening buffet and it was good. Also, housekeeping was quick to respond. Staff is nice and polite but don't speak much English. However, Internet connection was extremely slow or useless at times. I tried to contact the hotel prior to my arrival through the email address shown on their website,but they never replied. I think it is no longer working. Walking passed the parking lot there was a permanent sewage smell, very disgusting. All in all, I would recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel was great. We had problems with the reservation, however, that caused a great deal of anxiety. It seems that the hotel did not receive any information from the online reservation company, so we waited for over a 1/2 hour while the very kind women behind the counter made numerous calls to work things out. Thankfully, eventually they were able to get us a room.

8/10 Good

Kai, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
very nice and lot better than expected; clean and very comfortable. However, the military ppl from the nearby training ground can be noisy early in the morning

10/10 Excellent

Paul, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location five star by australian standards
roomed serviced every day on request,, staff very decent and wonderful considering my lady friend could be abrupt ,,,,room service excellent and wonderful value for money, 5 star quality at 3 star cost

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Dissapointed!
As per expedia.com hotel has pool/fitness center and rec room. Unfortunately all were closed due to a renovation- I guess the hotel neglected to advertise this. I am usually ok with not having these comforts but with the cold weather/ and pouring rain in Wuhan it would have been nice to have. Would not have booked the hotel if we had known. The location of the hotel is along a busy street (downright scary to cross if your not use to it) and not near much to do without taking a taxi (and in Wuhan its not easy finding a taxi!).

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutiable for Chinese Businessmen
I spent a clod night due to the switched off heating system. The second night I was offered a heater which solve the problem. It is a 4* hotel in every terms.

6/10 Okay

Vic

Liked: Cleanliness, property conditions & facilities
5 Night Stay
I stayed for 5 nights. In the area there are 2 bigger hotels, White Rose and Hon San "Red Mountain". This review is for the white rose: The pool was under renovation as of May 2012. The hotel lists a lot of features and restaurants, but due to the location of the hotel, most of them are not functioning due to lack of volume (i.e. night club, spa, the non-main floor restaurants, except for local government conventions). The room is not very large, and the hotel is not catered for westerner's per-say. It's main user base is Chinese, and because it is a nicer hotel they also try to attract foreign guests. Unless you are doing business or something close by and want this location (then this is a good choice), it's worth a few more dollars to have a nicer hotel in one of the more downtown areas. Would say by western standards this is a 3 star hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring Festival at the Poly White Rose Hotel Wuhan
There is some construction going on nearby that effected the driveway and parking. Otherwise, the hotel and staff were wonderful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

J, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities
Poly White

8/10 Good

Ming Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境還不錯,鄰近地鐵用餐方便
Stayed 1 night in Dec 2017

6/10 Okay

WAI I, Macau

位置便利但欠公道
就在地鐵站旁，當你玩累了就會感到這優勢很重要。小孩加收費部份太貴，既已收費也沒加多一對拖鞋，也沒主動預先給我加牀，應該是保利酒店待客管理不夠細緻，不是hotels.com的問題，我去年跟hotels.com訂的瑞士的酒店都有主動給我加牀，到之前已準備好了，保利既然明碼實價加收第三人的費用，難道還要客人累透了還要打電話去叫人來張羅一番去加牀嗎?所以國內的酒店管理還是要多向西方學習，“公道”對客人來說非常重要。

8/10 Good

Chunde, Stockholm

Liked: Cleanliness, staff & service
Tillbaka för tredje gången
Vi har bott på detta hotell flera gånger. Tyvärr tyckte vi att standarden av rummet sänkts, detta mycket pga mögel i badrummet. Annars är vi i stort sett nöjda. Personalen trevlig och en del av dem kan tala engelska.Frukostbuffén är mycket bra.

8/10 Good

Julien, Perth

Liked: Cleanliness, room comfort
hotel proche Metro (to train stations)
j'ai passe 2 sejour, premier parfait; second un peu moin bien car la cabine de douche laisse passer l'eau du coup apres touts la salle de bain est inondee ! my second tripin this hotel was not good at all, the shower was leaking out and it was not nice to have the whole bathroom flooded !

10/10 Excellent

TAPS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄の駅から近い
中南路へも近く、地下鉄で武昌へもすぐ出られて便利。若干ホテル設備関連は古いが、古さをあまり感じさせない位清潔である。スタッフも最初はぎこちない対応だったが、慣れるに従って、とても親切だった。朝のビュッフェもおいしくて、料理も多彩でとても過ごしやすかった。

6/10 Okay

clamp3268

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Mattias

Liked: Room comfort
Disliked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adam, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置優，交通方便
房間乾淨、舒適；服務人員親切。 網路暢通、電視螢幕大。 住宿後評分，要求評論字數煩人了。煩煩煩煩死人了。

2/10 Terrible

焦, 上海

Disliked: Staff & service
团购没发票
无法开发票，怎么能让商务客满意

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
方便的酒店
酒店位處兩條地鐵線的交匯站,交通方便. 房間wifi上網網速很快. 電視有全國多個標清和高清頻道.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Екатерина, Россия,Краснодар

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В общем -хороший отель.У меня не было претензий.
Думаю,что у отеля большое будущее,связанное с вводом новых корпусов.Однако, стройка мешала мне спать.Работа начиналась в 7-00 утра.Завтраки были очень скромными.Поразительно,но в холле есть банкомат на русском языке -это меня подкупило.Персонал очень хороший.Очень добрые все,кто работает в этом отеле.В общем всё было достаточно хорошо.

8/10 Good

apachemic, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気に入ってます
洪山広場駅すぐですし、清潔で広さも十分で、まずまず値段もリーズナブルですから、気に入ってます。よくありがちなスタッフにストレスを感じることも、いままではないです。そんなわけでここ数回はここにしてます。地下鉄2号線が開通しているので、光谷や漢口方面にも便利です。武漢は広いし、渋滞も多いので、あちこち行くには、2号線沿線は便利ですね。敢えて難を言うと、すぐ近くには商店、飲食店の類が少ないことですかね。ちょっと歩けばありますけど。

10/10 Excellent

C. Li, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denna vistelse var min andra på detta hotell och jag återkommer gärna igen!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Behagelig hotell med hyggelig personale
Poly White Rose ligger i et universitetsområde som man må ta drosje fra for å komme til restauranter og barer. Hotellet har en fantastisk koreansk restaurant med lave priser.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort