"The worst experience ever. A waste of time/money."
We called 89992680 when got to HAJ From 11am to 1:45 pm three times, no answer and no message option. Decided to go to the address using the S train : Hildesheimer Strasse 390. We got there around 2:30. We saw a building of four or five story with closed door with a panel of door bell with thirteen apartments. some had name, some the name was scratched, and some blank. On the first floor of adjacent building was a pizzeria store, decided to ask them where is the office, they could not speak English or did not want to answer our question, just pointed out "up", with anger, and it seemed that they had this question answered many times before. finally we rang one of the upper bells and the door opened, waited few minutes and then cautiously stepped in with our luggage, going up the stairs and check the door which one is open, finally, at the third level a young man was looking out from a barely open door staring at us. we start to ask question, the only language he could speak was Russian, because he just was respiting "Russian". We really were scared, quickly came down the stairs, walked away from the area about a block and got a taxi to downtown Hannover to Tourist Information. There we was helped by Mrs. Elka Siebert. When she heard our story she gave us an apartment in her home charging us $410.00 including breakfast, wonderful people, clean and comfortable place and delicious German breakfast with home made bread every day.
Reza from Rochester, New York