"Get prepared for confiscation of your belongings!"
I have booked a bed&locker for my 7 days stay. I was told to stay in a 6 bed-room and told get prepared to move a 4 bed-room later. On the 3rd of my stay, when I returned back to hostel in the evening I saw a girl sitting on my bed, all my belongings on the bed were missing. I opened my locker what I have found was somebody else`s luggage.
I went to reception and the girl told me all my belongings are put in big rubbish bags and my luggage was in the door back to reception. I am given new keys for another room, so I carried all these rubbish bags and my luggage to my new room, hoping that I had no missing items.
Hospitality business, or tourism is based on making the visitors happy! If you don't know how to please people then please, please, please dont do this business. To conclude, if you want to be treated like this go to this place to fell miserable.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.