"Get prepared for confiscation of your belongings!"
I have booked a bed&locker for my 7 days stay. I was told to stay in a 6 bed-room and told get prepared to move a 4 bed-room later. On the 3rd of my stay, when I returned back to hostel in the evening I saw a girl sitting on my bed, all my belongings on the bed were missing. I opened my locker what I have found was somebody else`s luggage.
I went to reception and the girl told me all my belongings are put in big rubbish bags and my luggage was in the door back to reception. I am given new keys for another room, so I carried all these rubbish bags and my luggage to my new room, hoping that I had no missing items.
Hospitality business, or tourism is based on making the visitors happy! If you don't know how to please people then please, please, please dont do this business. To conclude, if you want to be treated like this go to this place to fell miserable.
Great value for money, lovely clean hotel very near centre, everything within walking distance and a great breakfast. Reception staff gave very good directions and a city map, very pleasant and they spoke great English which was great as we spoke very very little Polish. Wroclaw is great and Christmas market was fab. Would return again.
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