8/10 Good
Jodie
Travelled with partner
28 Mar 2024
Liked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel with my boyfriend for a 2 night weekend spa break. The hotel is beautiful and has everything you could need. The room was cosy and the bed was very big and comfortable. The room in itself was very clean and we had a lovely view of the golf course. Can’t comment on the restaurant/ bar as we drove into Redditch and had food there as all hotel options were quite pricey. We used the gym and the spa facilities which were all excellent. The staff were very friendly and always made the effort to speak to us.
The only negative thing from this stay was the cleanliness of the female changing rooms by the pool. I fully appreciate this is a female changing room, and women’s hair does malt… a lot. However there was clumps of hair all over the floor through the whole room and the floor was quite dirty. I advise you bring flip flops! One day, all the showers had all run out of shower gel and at one point I went into the shower cubicle and there was a used female sanitary product stuck to the shower wall (I understand this is not the hotel’s fault and was the fault of whoever left it there) but did not contribute to a hygienic feel. As well as this, many of the free lockers in the changing room didn’t work/lock which other women were complaining about whilst trying to find an empty one.
I would recommend this hotel as the good outweighs the bad. We did enjoy ourselves however if I were to return I would definitely bring flip flops for the pool area.
Jodie
Stayed 1 night in Mar 2024