Ratings based on 430 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified traveller

Posted 01-Apr-2015
Pros: quiet and comfortable
Cons: seal b/t ceiling and wall junction abutting next room open and smoke from other room came through to my room.
Location: Zoo
Very convenient having an affordable hotel right at conference
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for short stay.

Posted 11-Mar-2015
Food pricing in restaurant was a little pricey but food was good.
4 out of 5
Recommended
for Business Travellers
by Robert

This traveller left a rating score only Posted 17-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by robertfrom Robert, Chatham,NY

Trade stay.

Posted 15-Jan-2015 on Hotels.com
Very comfortable and conveniet to the Trade center.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Setlock

great Holiday stay

Posted 01-Jan-2015
Pros: It's cleanliness and it's friedliness.
Cons: I was disappointed that the gift shop wasn't open.
Location: The location was good and convenient for us.
we couldn't have planned it better with our stay at Best Western. The room was very clean. T he st a f2f were very helpful. And Sean in the Zachary's was wonderful. He made our stay perfect. We will definitely stay there again when we visit our daughter and her family.
3 out of 5
Recommended
for Business Travellers
by Susanfrom Massachusetts

It's okay

Posted 31-Dec-2014 on Hotels.com
Zachary's restaurant wasn't good - wasn't appealing in appearance and the food wasn't good. I ordered a roast beef sandwich and the meat was tough. When I mentioned it to the waitress she just said "oh I'm sorry" but not "can I get you something else" The hallways upstairs smelled.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom marlborough, MA

Nice hotel and great services

Posted 31-Dec-2014
I had a good time and I was very satisfied. The hotel attended all my expectations.
5 out of 5
Recommended
for Families
by Suzanne

This traveller left a rating score only Posted 26-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Jasonfrom Racine

President

Posted 25-Dec-2014 on Hotels.com
n/a
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Baldwin, NY

Close to highway

Posted 24-Dec-2014
Good value, decent location, ample parking, breakfast included and easy access to highway