Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Posted 08-Jun-2014
Pros: Location and staff.
Location: All dells activities and restaurants.
Very nice location and hotel. Comfy bed and pillows. Good free breakfast. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 28-May-2014
The brakfast is ok the pool is clean and my kids love the place abd is perfect price
5 out of 5
Recommended
for Everyone
by LindaLou

Great

Posted 20-May-2014
Pros: Everything!
Cons: The elevator was weird. lol. But since it's only 2 floors, no problem there.
Location: Though we were attending an event that took most of our time, down town was just a couple minutes drive and lots of fun when we had a chance.
Staff was beyond pleasant! Room was clean. Design was contemporary and sufficiently sized. The breakfast included was very good. Served a different variety daily. Impressive. I can't say enough about the staff. Friendly, knowledgeable, courteous. Above and beyond excellent! Cable TV would not work initially, but they did something to fix it and the following day the cable company showed up to check it out also. Obviously, not the fault of the hotel and they did what they could to make sure it would not happen again in our 4 night stay. Kudos to them!
4 out of 5
Recommended
for Everyone
by Catie from Chicago, IL

Okay hotel for the price.

Posted 01-Mar-2014
Good hotel for the price. We were given free Chula Vista waterpark passes when we checked in, it was an unexpected plus. Only bad thing was the shower towels had some funky stains on them so I have 4 stars. Free breakfast was nothing special but not horrible.
5 out of 5
Recommended
for Everyone
by Sandy from Wisconsin

Posted 02-Jan-2014
Pros: Great breakfast and very clean hotel
Cons: Nothing
Location: Hotel was next to everything in the Dells. Ho Chunk, Chula Vista Waterpark, Skiiing, and restaurants were events that we participated in and close by
Great breakfast! Clean hotel! Nice staff! Nice option to have Chula Vista Waterpark for free! Loved the shuttle to Ho Chunk!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Nov-2013
Pros: THE SWIMMING POOL WAS OPEN EARLY AND I COULD EXERCISE WITHOUT YOUNG SWIMMERS ABOUT...
3 out of 5
Recommended
for Everyone
by dave from wi

bummer visit to the Dells

Posted 20-Oct-2013
Pros: clean room, good continental breakfast
Cons: gee I wonder if they could provide washcloths and train their staff to make their guests feel welcome!
Location: location is close to all the Dells attractions
We have a handicapped daughter that lives with us and loves to travel. our reservation clearly stated 3 adults for 2 nights. on our first night there were only 2 sets of towels and 1 wash cloth in our room. We asked for another set of towels and 2 more washcloths and notified housekeeping that we needed 3 sets of everything for our second night's stay. They brought up 1 set of towels but no washcloths. When we arrived back for our second night stay our room keys didn't work, so we had to deal with that. Went into the room - only two sets of towels and no washcloths. asked clerk for another set of towels and 3 washcloths and was told that they don't do room service, but they did bring up the towels but no washcloths. told the day manager what had happened and she didn't seem to care that we got poor service. They have issues to deal with - fixing what is wrong is not room service. Hotel guests like to use the showers - washcloths are not optional. They are there to serve their guests not vice versa. I find it hard to believe that there is an Amercinn sign in front of this place.
4 out of 5
Recommended
for Everyone
by KAREN from WI.

NICE HOTEL,CLOSE TO LOTS OF THE ATTRACTIONS.

Posted 30-Sep-2013
Pros: NICE DECOR AND CENTRALLY LOCATED.
Cons: THERE WERE A FEW COB WEBS IN OUR ROOM.
Location: LOTS OF THINGS TO DO AND MANY RESTRAUNTS NEAR BY.
WE HAD A GRETA TIME AT THE AMERICINN AT THE DELLS.VERY NICE ROOM,COMFORTABLE BEDS.
5 out of 5
Recommended
for Everyone
by Aaron from Chicago

Great hotel, close to attractions.

Posted 16-Sep-2013
Pros: Clean hotel , friendly staff, reasonable rates.
Very nice hotel, close to downtown areas and attractions, very friendly staff, we would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Close to major attractions.

Posted 31-Aug-2013
Pros: Great location.
Great morning breakfast. Free passes to a local waterpark at check-in. Very nice.