Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Works for us

Posted 27-May-2014
Pros: Location, breakfast, cleanliness, valet service excellent
Cons: Front desk staff could be more professional and cleaning crews are not managed well. Our rooms were not cleaned until 4:30 on a busy weekend....
Location: Great restaurants nearby.
This was our 6th stay at this hotel. We like it here.
4 out of 5
Recommended
for Everyone
by Harold from Raleigh, NC

Downtown Winston-Salem. Near most everything.

Posted 24-May-2014
Pros: Location. Breakfast. Rooms
Cons: Price too high. Parking should be included.
While hotel was convenient, it was expensive and then we had to pay for parking. Breakfast was free and especially complete and clean. Entire staff was efficient and pleasant.
2 out of 5
by morgan from athens, GA

Posted 21-Apr-2014
Unfortunately by the time I had checked in after traveling (approx 7PM) all that was left were smoking rooms. I ended up leaving after one night even though I wasn't able to cancel my reservation and receive a refund.
3 out of 5
by A verified traveller

Great downtown location

Posted 10-Apr-2014
Pros: Location, ease of access
Cons: Appearance, It looks cold and dated.
Location: N?A
Easy access off the interstate, nice location, fairly easy to find. Smooth check-in, however no recognition of hilton honors membership. Average appearance, rooms, food.
2 out of 5
by VW from Long Island, NY

Hotel need serious updating!

Posted 08-Apr-2014
Pros: The only thing positive was that it was available during furniture show. Now, I know why!
With $300/night stay, this hotel should offer better and cleaner facilities. Compared to other Embassy Suites, this one is disappointing. The elevators and rooms clearly have dust balls handing from the ceiling and floors. Excessive finger prints all over...moisture smelling even on a sunny day. For this price, try to find something better.
5 out of 5
Recommended
by A verified traveller

Posted 13-Jan-2014 on Hotels.com
Very nice hotel. Great location. We had a very romantic evening!
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 03-Jan-2014
5 out of 5
Recommended
for Families
by Y. C. Tate from Cockeysville, MD

Excellent place to stay

Posted 30-Dec-2013 on Hotels.com
My family and I totally enjoyed our stay from the front desk to the buffet breakfast as well as our room the service was great .
5 out of 5
Recommended
by Marcia from Manakin Sabot, VA

Love Embassy Suites

Posted 13-Nov-2013 on Hotels.com
The room was huge and so clean.
4 out of 5
Recommended
by A verified traveller

overall pretty nice

Posted 25-Oct-2013 on Hotels.com
Overall the hotel was fine for me, my collegue didnt fare as well but she can write that review. My room was clean, the air conditioner was on but no matter what you set it at it did its own thing. I thought it was a bit humid so I turned it to 70 and nothign happened even though it read that it was 75 in the room, when I turned it to 65 it turned on but it definitly never got to 65. Breakfast was good in the morning. The workout room looks really nice but 2 of the 3 tredmills werent working. The area is nice around the hotel. I choose to valet my car- only $3 more than parking yourself- at one point I had them bring around my car, when I went out to get it the car was there with the doors unlocked and the keys on the dashboard with no attendant anywhere around. I waited for about 5 minutes and no one ever came. I told the front desk all they said was sorry.