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Reviews of Best Western Plus Winslow Inn

2.5 out of 5
Best Western Plus Winslow Inn
816 Transcon Lane, Winslow, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 1002 reviews" "
Rating 8 - Good. 348 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, Convenient location. Indoor pool!
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Extremely clean light and cheery although view of parking lot nice breakfast served at 6:00 am for early hit the roaders close to la posada inn
Stayed 1 night in Apr 2024
Response from Jesus Rodriguez GM on 18 Apr 2024
Thank you John for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jesus Rodriguez GM on 16 Apr 2024
Thank you Josephine for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Yadira

Stayed 1 night in Apr 2024

10/10 Excellent

Lindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside property was in good condition. The room was in better condition than what was expected. However, the surrounding area was not very appealing. If you can overlook the surrounding area, this is an excellent place to stay.
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 4 Apr 2024
Thank you Lindy for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 24 Mar 2024
Thank you Perry for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the beaten path but quite and and a nice place.
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 23 Mar 2024
Thank you Kevin for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

6/10 Okay

Shawn

Travelled with family
It was fine,
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 6 Mar 2024
Thank you for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 6 Mar 2024
Thank you Charles for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience - I will stay again on subsequent trips
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 3 Mar 2024
Thank you Roy for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
overnight stop. worked out perfectly
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 3 Mar 2024
Thank you Edward for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
People in the room next to us kept trying to open the adjoining room door and knocking on it upsetting our service dog. A couple yelling down the hall to each other after midnight
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 27 Feb 2024
Thank you Mark for your feedback, this is how we improve our guest experience. I'm sorry about the nose & your neighbor being rude, FYI if you call the Front Desk they could've called room to have them keep it down & if they didn't we could call cops & have them removed from our property. We don't tolerate rude, loud guest disturbing other guests.

8/10 Good

Julia

Travelled with group
Liked: Cleanliness
Toilet did not work properly
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 20 Feb 2024
Thank you Julia for your feedback, this is how we improve our guest experience. We're glad you stayed with us & hope to see you again.

8/10 Good

Brad

Stayed 2 nights in Jan 2024

6/10 Okay

Marilou

Travelled with family
Liked: Cleanliness, staff & service
Its a decent hotel in a small town. Staff friendliness made up for the higher score given. The room was clean and spacious for a family. Breakfast was good. Only negative is the noisy heating unit which kept waking us up due to loudness when it comes on. It sounds like a tornado/big storm is coming thru the window. But we just
Stayed 1 night in Jan 2024
Response from Jesus Rodriguez GM on 11 Jan 2024
Thank you Marilou for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & sorry about PTAC Unit being loud, Maintenance went in & installed cover tightly.

6/10 Okay

Jimmy, Beeville

Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 11 Jan 2024
Thank you Jimmy for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Cheryl, Bremerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and friendly place to stay!
Stayed 1 night in Jan 2024
Response from Jesus Rodriguez GM on 6 Feb 2024
Thank you Cheryl for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Kuo-Huan

Stayed 1 night in Dec 2023

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Everything was great! Other hotels could learn a few things from how this one is run. The cook lady needs a raise, she goes above and beyond!! Will stay here again!
Stayed 1 night in Dec 2023

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Paper Thin Walls and Tired Furnishings
The hotel has excellent amenities and well equipped accessible rooms. The fabric is worn and the rooms while absolutely spotless, appear dark and dingy. Furniture and bedding desperatĺy need an update. The hotels main assets are the warm and helpful people that work there. Janet was a star!
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 2 Jan 2024
Thank you Deborah for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Quiet, clean, efficient, comfortable. Only an over-night, but I'd definitely stay here again. Friendly staff.
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 2 Jan 2024
Thank you Gerald for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Hotel & your stay was comfortable, we hope to see you again.

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness
Good property slightly outdated
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 26 Dec 2023
Thank you Bonnie for your feedback, this is how we improve our guest experience. We're glad you enjoyed our property & hope to see you again.

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 26 Dec 2023
Thank you Darren for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Blane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 21 Dec 2023
Thank you Blane for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 19 Dec 2023
Thank you Joshua for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
So So
The 1 washing machine they have is out of order for over a week
Stayed 5 nights in Dec 2023
Response from Jesus Rodriguez GM on 14 Dec 2023
Thank you Anonymous for your feedback, this is how we improve our guest experience. We do apologize for Guest Washer being out, a guest overloaded it & broke a Suspension Rod & Outer Ring, we had to call in Tech & get parts ordered, now we're just waiting on parts. We hope to see you again in the future & we hope Washer will be fixed by then.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms.
Very clean, quiet, relaxing and the continental breakfast was delicious!
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 13 Dec 2023
Thank you Cassandra for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and breakfast was very good.
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 28 Nov 2023
Thank you David for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay & our Breakfast, we try to provide our guests with the most options as possible. We hope to see you again in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk clerk.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 28 Nov 2023
Thank you Mary for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & that our staff was friendly & helpful. We hope to see you again.

8/10 Good

Joanna, Villa Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well maintained & clean. Staff was nice. Breakfast was pretty good with scrambled eggs, sausage, biscuits & gravy, as well as bagels, toast, cereal & oatmeal.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 28 Nov 2023
Thank you Joanna for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Breakfast & our Hotel, we really hope to see you again.

10/10 Excellent

Chaudelle

Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 21 Nov 2023
Thank you Chaudelle for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 21 Nov 2023
Thank you Jennifer for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 21 Nov 2023
Thank you Barbara for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Joseph, Rancho Cordova

Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Staff was very nice. A short drive and you can get some good food. I'd stay there again.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 16 Nov 2023
Thank you Sean for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Hotel & good food in the neighborhood. We can't wait to see you again.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here once a quarter
Staff wonderful Location for us wonderfu
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 13 Nov 2023
Thank you Vicki for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay & our location, we are far enough away from town that there is less traffic later in the night. We hope to see you again.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
It was a great stay with a great breakfast and the dear woman putting breakfast together should get a raise - she is awesome
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 13 Nov 2023
Thank you Kevin for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay & our Breakfast, we strive to provide the most options possible & Leslie is the Best.

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 11 Nov 2023
Thank you Robert for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Hotel & we hope to see you again.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service from the staff. Breakfast was excellent. Quiet stay. My only negative was the bed was quite hard.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 7 Nov 2023
Thank you Heidi for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us, we replace our beds with 2-sided pillow top mattresses, unless you were in a ADA room in which case they are slimmer so that Handi-Capable people can get into bed without a lift.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
The staff at check in were so friendly, helpful, and pleasant. The facility is in excellent condition, very clean, and so cute. We travel a lot, and this is one of our best stay experiences. Highly recommend!
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 31 Oct 2023
Thank you Carmen for your feedback, this is how we improve out guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Garfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 31 Oct 2023
Thank you Garfield for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and offered good insights on places to visit in Winslow
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 26 Oct 2023
Thank you Irene for your feedback, this is how we improve guest experience. We're glad you enjoyed your stay with us & hope to see you again.

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant One Night Stay in Winslow
Comfortable hotel, close to the highway. Nice breakfast, hot food along with bagels, muffins and yogurt parfait supplies. It was what we needed after a day at Petrified Forest NP and before visiting the famous corner. We had a quick dinner at a Sonic nearby.
Stayed 1 night in Oct 2023

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, very clean. Excellent clean breakfast bar with great staff. However, there isn't a microwave in the rooms, so you have to use a communal one next to people doing laundry! Also, cleaning staff was working non stop all day and evening, so I was woken up very early to vacuum noise next door, and the hallways stunk of windex and chemical cleaners all day long. Also annoying to have a separate key card for the back door, and it stopped working before checkout time, making packing your car difficult when leaving.
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 22 Oct 2023
Thank you Jessica for your feedback, this is how we improve our guest experience. We also have a Microwave in our Breakfast area. Sorry we are having an issue with that room door that we are getting fixed, which is why it was a discounted room. My Room Attendants don't start until after 9am, none of them are supposed to start before than. We also have someone cleaning our Public Area which is why it smells of Cleaning Chemicals.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 22 Oct 2023
Thank you Brad for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend time in Winslow!
This was an emergency last minute booking when my original booking did not work out. It was a relief to get the last room. However, the room faced the freeway and there was insufficient soundproofing. The noise from the freeway was intrusive when trying to sleep. There was a walk in shower in the bathroom, but I wish there had been a bathtub ...
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 22 Oct 2023
Thank you for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay, we do have tubs but their upstairs. For the most part the Interstate is hard to hear from our rooms, but if the window is open the noise will travel through.

8/10 Good

Leonard, Coronado

Travelled with partner
Liked: Cleanliness, staff & service
Good value
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 19 Oct 2023
Thank you Leonard for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again in the future.

8/10 Good

Helen

Liked: Cleanliness, staff & service
Great service!
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 18 Oct 2023
Thank you Helen for your feedback, this is how we improve out guest experience. We're glad you enjoyed your stay with us & hope to see you again..

10/10 Excellent

Lorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel! The breakfast was full with bacon, eggs, cereal, biscuits & gravy, and fruit. Husband was very happy he could get coffee when he wanted. We will stay here again! Thank you for the outstanding stay! 'Take It Easy!'
Stayed 2 nights in Oct 2023
Response from Jesus Rodriguez GM on 13 Oct 2023
Thank you Lorie for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Breakfast, we strive to provide the most options possible & Leslie works hard to keep food ready & hot. We look forward to seeing you again.