Prior to arrival at this hotel Expedia reccomended that we contact the hotel direct to arrange check in if arriving late. (Which we did ) on arrival there was no key waiting for us and no one around to help us. After a few hours of waiting in sub zero temp. the emergency line got hold of someone to come up and help us out,.
I could go on and on about the bad service this place offers but this space is not long enought to explain all the errors this place has. One good point thou are that the rooms are great and the view is fantastic , but if you are looking for service go somewhere else , the motels down the road in Methvan offer better service at half the price.
Scott from Brisbane
New Zealand owned and operated, Terrace Downs is a unique getaway destination located in the heart of a rural High Country …More
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.