The safe was hard to operate and malfunctioned, we had to delay our vacation by 30 minutes to allow maintenance to fix it for us. They initially said they didn’t have our reservation EVEN AFTER giving them the confirmation number of our booking, turns out they had my name all messed up (doesn’t make sense how). Specifically booked a waterfront view and got the exact opposite; got a view of a parking lot behind the building. People in the room next to us kept us up until 3am, and people were yelling yet again in the hallway at 6:30am. Never returning here. Awful experience.