We stayed at the Mercure Windsor in August and it was the perfect ending to a 40 day vacation in England.
Lovely hotel in an ideal location for visiting Windsor Castle (buy your tickets online before you go), shopping, taking in play or wandering to Eton.
Staff were welcoming and helpful and the room was immaculate and well appointed.
Just a short drive (10 mins) from legoland and easy to find the staff at the hotel were very helpfull and children got goody bags on arrival of stickers and colouring items. Pool nice and warm and room had everything we needed and was very clean and spacious.
My brother and I wanted to give our parents a special stay during their trip to England and we could not have chosen a more lovely hotel. Excellent staff added to the general atmosphere of gracious and peaceful elegance. Having an outdoor eating facility allowed us to enjoy the beautifully manicured grounds and gently-flowing Thames at our leisure. In short, Oakley Court was a sensational success. Thank you for making our parents' stay so memorable.
Booking in was quick and to keep the kids happy there was a large Lego pit in reception and a fantastic Lego creation. I fact wherever you look there is some Lego creation it was great. The kids loved the rooms we had a pirate one first and then a kingdom room. Both were excellent but I preferred the pirate room. The children had fun solving the clues in which to open the safe with the Lego toy in and they loved having a TV in their room. The Bricks restaurant was good but as we had three nights in the hotel,we found the food repetitive as it was a buffet but it was good. The skyline bar had very good food, chosen from a menu. The buffet breakfast in the Brick restaurant was very good and had a great selection for all. . The set up by the restaurants is good, offering children to play while parents etc sit and eat or drink and still be able to see them. However there were only five X boxes to play on and nothing else, apart from the play area outside and as my children are 5 and 6 years old, they could not be left unsupervised on some of the playground structures for safety reasons. The staff at the hotel were great and nothing was too much trouble and the service in the restaurants were prompt.The hotel is set up clearly for children and my two loved the hotel and legoland. The location of legoland right at the rear of the hotel is brilliant and made everything so easy for us. I would recommend anyone to stay at the hotel.
hugh from north wales
Staying overnight at the new LEGOLAND Windsor Resort Hotel is a must for all LEGO fans. From the spectacular dragon-guarded …More
I travel to Windsor for business from time to time and looked for a place that can accommodate me for about a week or so, quiet, clean, close to the office and centre of Windsor and at a reasonable price. Charles House is the place! While it's not a regular hotel with reception, gym, etc, it provides what a traveler like me needs and offers the comfort of any other hotel and even more.
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