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Reviews of Grand Summit Hotel

Grand Summit Hotel
89 Mountain Rd, West Dover, VT

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 29 reviews" "
Rating 8 - Good. 14 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

steve d.

Liked: Cleanliness, staff & service, room comfort
summer stay
was all around a good stay. good amenities and services. a bit expensive for thetime of the year

8/10 Good

BryanBar

Liked: Room comfort
Summer on the Mountain
The hotel was pretty much as expected. Seems like the perfect place to have a ski weekend. The ski/mountain bike shop was particularly nice.

10/10 Excellent

Bernie, New York NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Great location Great staff
Check in was a breeze, valet parking was a help as it was Cold out. Very happy with our room, I slept like a baby on the murphy bed, nice to have a kitchenette. Every single staff member, from cleaning people to management could not have been nicer, no attitude anywhere! It was such a friendly place. The outdoor pool and hot tubs were excellent. Prices for food at the property are steep and we like to eat, next time I'll bring some of my own. All in all great time I'll be visiting again.

8/10 Good

BTVbpoNYC

Liked: Cleanliness, staff & service, room comfort
Quick Getaway from the City!
Remote, quiet, still connected, gorgeous setting, great lodgy feel. So glad I gave this place a try! We will definitely be back next fall for some great foliage without the crowds.

8/10 Good

Kriscott2

Liked: Cleanliness, staff & service, room comfort
fall getaway
Beautiful hotel. Has an old school charm but is new. Great location , right on the mountain. Walk out the door to enjoy all the mountain has to offer. Room clean, staff nice would return

6/10 Okay

Karate Los

Disliked: Staff & service, room comfort
So so
Good location decent value with discount. However had several complaints 1) AC did not work 2) either ceiling was made of cardboard or there was a heard of elephants in the floor above trouncing after 1am (or maybe both) 3) forced to valet

6/10 Okay

Verified traveller

Liked: Staff & service
I stayed at the Grand Summit during a wine festival. It was fine. The hotel could some updates though, but not bad.

8/10 Good

A day

Liked: Cleanliness, staff & service, room comfort
Super nice
Great time of year to visit... Staff friendly, very clean.

10/10 Excellent

e's pearl

Liked: Cleanliness, staff & service, room comfort
One of the best
The view is just fantastic! One second out of the hotel lobby, you are welcomed by the entire mountain area. The facilities and staff service are also fantastic. There is a kitchen in the room with full appliances and utensils - nothing can be more convenient than this plus a grocery market just five minutes away. Definitely recommend it!

8/10 Good

NYCexplorer

Liked: Cleanliness, staff & service
Good resort for skiing close to NYC
Mount snow is only about 4 hours drive from NYC. We were there in the summer. I can see the trails are not too steep and good for beginners to intermediate skiers. The town is very small, so not much else to do in the summer. We may go back in the winter for a ski trip. The resort is very close to the lifts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Girls spa weekend
The weekend was great .. The rooms are not listed clear that it's a Murphy bed and a pull our couch. Expedia needs to make sure they explain that clearly. I expected 2 queen beds. On a great note everything else was perfect and the most towels I have ever seen in a hotel!, perfect!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski weekend with family
Great hotel to stay at for a ski weekend. Comfortable, great staff, can't beat the convenience of ski in/out. Would definitely come again

10/10 Excellent

family of five, ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities nice, so convenient, accommodations are just fine and bathrooms are clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
decent hotel at the slopes
Nice facilities, including outdoor pool and 2 hot tubs

2/10 Terrible

dustfu

Liked: Staff & service
Disliked: Cleanliness, room comfort
Mount snow
It's a family hotel. Nothing fun about it and its a lengthy drive into town. The A/C system was terrible, it would turn on for a second then shut off.. All night.. There was very noise throughout the night, fan, snow machine running all night, We didn't sleep will at all.

10/10 Excellent

Mike, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfortable, walk to Mt. Snow.
The location is wonderful. Considered ski-in/ski-out, but too warm to do it this time. Rentals and lift tickets can be purchased in the lobby. It was quick walk to the slopes. The outdoor heated pool was fun with 2 hot tubs next to it. Pool and hot tubs face the slopes but the fence blocks the view. Same pool setup as Killington Grand Hotel, but they have a view of slopes. Restaurant had excellent food, but the food was slow but service was good. Third night we went into West Dover to eat. Rooms nice and neat. Walls and ceilings couldn't keep out the noise of the neighbors though. All in all a great stay. Kids had fun. Lots of families there after Christmas.

8/10 Good

Sparky, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you are going skying or leaf peepin
Hotel was full up with weddings and tour bus groups.

10/10 Excellent

JTLA, Long Island, New York

Liked: Cleanliness, staff & service, room comfort
What a delight!
What a delight! Beautiful location. Manicured grounds. Welcoming lobby. Inviting, comfortable rooms. Scrumptious dining. We thoroughly enjoyed our stay.

10/10 Excellent

Laura, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
My husband and I were in the area to look at real estate and our agent recommended this hotel. We were very please all around ... it was lovely, convenient and very relaxing. I am sure it is very lively during ski season and it's the perfect location!

8/10 Good

Sue, Mystic, Ct.

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Summit, Dover, Vt.
We liked the amenities and location but it rained for the 4 days we were there. The only room we could get had a Murphy bed which wasn't bad but quite firm. There was quite a lot of noise at night with the refrigerator going off and on and outside was a large drain pipe with water running off the mountain. Probably another room would have been fine. The people were great and everything was neat and clean. I loved swimming in the heated pool even in the rain.
Barn in Wilmington
Foliage, Dover, Vt.
Reflections Snow Lake Lodge

10/10 Excellent

traveljunkie9

Liked: Cleanliness, staff & service, room comfort
My Best Stay Yet
First off, this hotel is BEAUTIFUL. Although we stayed during the summer, the surrounding views were still breathtaking, and the hotel was very nice. The rooms were great, I would suggest booking a studio with the kitchenette included, it'll save you money by not having to go out to eat for every meal (cookware, cutlery, etc. are included). My only complaint is that O r b i t z does not supply the correct address for the hotel - we had to call them to get directions after we got to West Dover. Other than that, I can't wait to come back!

10/10 Excellent

CaptaIn BullDog, Old Greenwich, Greenwich, CT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect ski lodge for a coupke a family or group.
Closest.hotel to Mount Snow. Steps from Blue Bird lift. I really liked this place.

8/10 Good

Tara, Burlington, VT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, clean, and good for families
We stayed with our four year old son for 2 nights. The lobby, common areas and outdoors were inviting and fun. We all enjoyed the outdoor pool and hot tubs. It was a cloudy day, but we rode the Bluebird Express to see the foliage - it was affordable for us and free for our son. We considered taking our son's bike up the mountain and hiking down, but it was triple the cost. Hotel was clean, beds were reasonably comfortable, and we had a nice balcony. The 7-11 store in down was a gem, with pretty healthy choices to stock the kitchenette. We would definitely go back again, and the skiing looks great too... the Bluebird Express with its warm padded seats and wind guard will be a treat!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the trip
reasonable price for all the amenities of a studio apt/room; incredibly friendly staff

8/10 Good

Beth, Pleasant Valley, NY 12569, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great resort hotel
This hotel is perfect for a weekend ski trip or for summer hiking at Mt Snow. The studio was spacious and although we were hesitant about the Murphy bed, it was very comfortable. The DVD player in the room was incompatible with the TV, but the maintenance man, Danny, came and replaced it so we could watch our movie. He was very nice about it and acted as if we weren't inconveniencing him in the least. Also, we asked to move to a room with a balcony and the room switch was done with a smile. The staff are wonderfully friendly, and the deli staff made delicious breakfasts. The mountain, spa, food, fitness center, pools, and hot tubs made this a perfect weekend getaway for 2 very busy professionals.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Summit experience
Staff were pleasant and eager to help. Room was clean and well kept. Nights were a bit noisy with lots of kids and guests eating in the common hallway areas. Slow service in getting car from the parking lot during checkout time.

6/10 Okay

WJ, Pennsylvania

Liked: Cleanliness
So so
Service is OK. Not recommend for folks without kids looking for a quiet and relaxing stay. Hit and miss with the service. One day. a guest asked a young woman at the front desk whether she knew which lifts were open. Her reply was a terse "how would I know which lifts are open." Her tone clearly let you know that she was annoyed. The hotel operation is separate from the ski slope but at a ski-in-ski-out hotel at the base of the slope, her response could've been more professional. I was ordering breakfast at the deli, my "good morning" was not reciprocated and she didn't look so happy to be working there. After paying hundreds of dollars a night on my vacation, may be expecting the hotel staff to greet me with a bright smile in the morning to start my day was unreasonable. The bell hops and the bell captain on the other hand were almost as if at a 5 star hotel. It only takes one rotten apple. We were sitting in the common area on the second floor overlooking the lobby with another couple having a glass of wine after dinner and hoping for some relaxing time but there were several kids running around the hallways and the common area without any parental supervision. It was very noisy. It's probably not realistic to expect peace and quiet at a family ski resort witth hundreds of families with kids so you just have to know what you're getting into when you book your stay here. The location of the hotel could not be more convenient.

10/10 Excellent

Lucy, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always!
We went for the Oktoberfest event so staying at the Grand Summit was the best choice because the event takes place right outside the hotel grounds. The staff is always very friendly and accomodating and every visit has been consistantly very good. We have stayed here at least 8-9 times and as always is is great.

10/10 Excellent

Hans, Frankfurt, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preis-/Leistungsverhältnis und besser als die Kettenhotels
Wir hatten ein großes Studio (ca 80 qm) mit volldständig ausgestatteter Küche, alles blitzblank und in gutem Zustand. Im Aussenbereich steht ein großer Pool mit zwei Hot Tubes zur Verfügung. Eine tolle Adresse zum Ausspannen in den Bergen Vermonts. Nur der hauseigene Deli, bei dem ein Frühstück gekauft werden kann, ist eine Zumutung.