We were attending family event near to hotel. The room was excellent , bed extremely comfortable. Reception staff very helpful. We arrived on a busy weekend with wedding going on. Staff were very cheerful and efficient even though they were busy. Plenty of staff on reception for busy checkout. The only disappointment was our order for bar food got delayed but what was refreshing was we received three apologies , nice to see someone being responsible for mistakes ,appreciate human error can occur and in the service industry nice to see someone admit when things have gone astray. Food delicious when it arrived. Would stay here again and intend to rebook for short stay in the future. The layout of the hotel a little unusual and if you have trouble walking best to check which room you have as the lift arrangement unusual but feel sure you would be accommodated in a room not too far away from facilities. Spa was clean and again all staff very helpful and answered all questions in a friendly and welcoming manner. Lovely stay.
Traveller from Kent
The Winchester Hotel is a 4 star hotel set right in the heart of the historic city of Winchester ideally located for both …More
The service of the staff was excellent. Reception were very helpful, friendly and charming. We had afternoon tea which as excellent and then dined there one evening. The room was clean and beautifully presented and very comfortable.
My only fault that one afternoon we ordered drinks which half an hour later did not arrive, and when we asked for the cheese platter after dinner to be sent to our room, it didn't arrive either. On both occasions we advised reception and they apologised and ensured it did not appear on the bill, but we would have preferred to have had the drinks and cheese!
Comfortable hotel well-placed for exploring Winchester. Short walk into the city centre and to the cathedral. Spacious comfortable rooms - with air conditioning which worked well in the recent heatwave. Very helpful and friendly staff. Quiet courtyard at the back of the hotel and , surprisingly for Winchester, a good-sized carpark.
Staff went above and beyond to help us with any question! Location was a little far out but not bad if you have a car or take a cab. Breakfast was okay. Rooms were spacious and clean, but they do need a little refresh on the beds themselves which were too soft for me.
Traveller from Canada
Welcome to the Holiday Inn Winchester. This brand new Holiday Inn is due to open early in 2010, and is the first new …More
Lovely rural location, room very comfortable, quiet and well equipped, nice swimming pool and spa facilities a stone's throw away, excellent choice for breakfast ranging from fresh fruit, cereal and nuts to full English, enabling us to have a very relaxing break.
We enjoyed our stay at the Wykeham Arms. The staff were helpful and friendly. The room was comfortable although a little warm on the summer evening we stayed. The location was great, very close to the Cathedral, town centre, shops and restaurants and we were served a lovely breakfast. There is no lift, but we were offered help up the stairs with our luggage.
The ancient capital of England, and once the seat of King Alfred, historic Winchester is famous for its magnificent cathedral begun in 1079, and venerable Winchester College founded in 1382. The picturesque area around the Cathedral Green has changed little over the centuries, and offers good places to eat, drink and shop. A short walk across the water meadows, the 12th-century Hospital of St Cross is England’s most perfectly preserved almshouse.
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