Lovely hotel, a smile from the staff would have been nice at some point. The maitre d at breakfast was excellent and pulled out all the stops with a friendly and professional manner, but the rest of the staff needed to at least look as if they wanted to be there.
The service of the staff was excellent. Reception were very helpful, friendly and charming. We had afternoon tea which as excellent and then dined there one evening. The room was clean and beautifully presented and very comfortable.
My only fault that one afternoon we ordered drinks which half an hour later did not arrive, and when we asked for the cheese platter after dinner to be sent to our room, it didn't arrive either. On both occasions we advised reception and they apologised and ensured it did not appear on the bill, but we would have preferred to have had the drinks and cheese!
"Luxury hotel, great base for visiting Winchester"
Lovely room, friendly staff and attractive bars and restaurant. We ate in one night and felt the standard of food was not up to the standard of the hotel. Can't comment on breakfast as we had a room only rate. The hotel is centrally located, perfect for shopping and exploring the historic city. We will definitely return and will happily stay at th Hotel du Vin again.
This is our second stay and both my son and I adore the place. It has such wholesome delicious feel to it. The beds are comfy, breakfast delicious, and the entire place is full of character. Highly recommend!
The staff were all very friendly and welcoming and the food was delicious. The public areas were very nice and everywhere was very clean, however, our room was a little shabby, particularly the bathroom, which had a hopeless shower over the bath
"A slightly tired hotel in a beautiful park setting"
Norton Park is in a beautiful parkland setting at a very convenient location close to Winchester. Service was generally very good and attentive but not always consistent. The hotel was very clean throughout and the public areas especially the lobby were pleasant. the overall decor and style is however somewhat dated and room decoration in need of a thorough spruce up. The bed was passable but old. the most annoying feature is that a room key secured back entrance is not provided close to the somewhat distant parking areas. This means that a very long trek is necessary through the lobby back to the rooms in the distant section of the hotel.
The ancient capital of England, and once the seat of King Alfred, historic Winchester is famous for its magnificent cathedral begun in 1079, and venerable Winchester College founded in 1382. The picturesque area around the Cathedral Green has changed little over the centuries, and offers good places to eat, drink and shop. A short walk across the water meadows, the 12th-century Hospital of St Cross is England’s most perfectly preserved almshouse.
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