Outdoor pool, pool umbrellas, pool loungers
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Reviews of Beechfield House Hotel

4 out of 5
Beechfield House Hotel
Beanacre, Melksham, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 265 reviews" "
Rating 8 - Good. 66 out of 265 reviews" "
Rating 6 - Okay. 11 out of 265 reviews" "
Rating 4 - Poor. 4 out of 265 reviews" "
Rating 2 - Terrible. 7 out of 265 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly & welcoming, a beautiful place to stay it was spotless couldn’t fault anything 10/10
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 3 nights in Mar 2024

10/10 Excellent

Kirstie Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and felt like you were staying in a stately home from a book. The staff were exceptional and went above and beyond on our stay. Will definitely stay again!
Stayed 2 nights in Mar 2024

8/10 Good

Amar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a one night over Easter 2024 and had a great time. The staff were excellent, friendly and helpful. We managed a quick swim in the outdoor pool, which is covered but not warm. They had a couple of footballs and goals in a part of the garden that is a good place to stretch your legs. The room was a great size for 2 adults one 8 year old child - the extra bed had been setup before we arrived. Three bottles of water in the fridge. I would recommend taking your own drinks. The dinner in the restaurant was excellent quality but poor value for money in my view - we paid £30 for a lamb dish that only two chops in it. They were cooked perfectly and Def high quality but the prices reflect a central London hotel rather than a B&B in the Cotswolds. The breakfast was included and again quality was good, but only one sausage and one egg, with the plate filled out with a huge tomato and a pot of beans felt a little cheap.
Stayed 1 night in Mar 2024

10/10 Excellent

Natashya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,friendly helpful staff and delicious food
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024

2/10 Terrible

rehan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mochtar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this beautiful property for one night for the bath Christmas markets,and really enjoyed the experience, would stay again,most definitely
Stayed 1 night in Nov 2023
Response from Tobi on 1 Dec 2023
Many thanks for your Review

10/10 Excellent

Saad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great British feeling staying in this old property which was built in 1800s - but has been upgraded rooms. Staff was great.
Stayed 2 nights in Oct 2023
Response from REservations on 1 Nov 2023
Many thanks for your comments

10/10 Excellent

EBRU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservations on 21 Oct 2023
Thank you very much for your score

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from reservations on 25 Sept 2023
Thank you for your review.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & grounds. Ample parking. Wish they had a hot tub!
Stayed 1 night in Sep 2023
Response from Reservations on 25 Sept 2023
Thank you for your review

2/10 Terrible

Mark

Stayed 2 nights in Sep 2023
Response from reservations on 19 Sept 2023
Many thanks for your review

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Food was lovely, the surrounding were beautiful and my room was comfy
Stayed 1 night in Aug 2023
Response from Reservations on 30 Aug 2023
thank you for the lovely comments

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID!
AVOID! We stayed as a family of four with a 15 month old baby. Our room stank of dog, in some places smelt of dog faeces to the extent that I actually checked under the furniture to see if there was one that had been missed! There were stains all over the carpet and we had to prevent our baby from crawling on the floor as it was so filthy. Reported it to reception who couldn’t move us to another room. Restaurant was extremely overpriced for the food served and the service in the restaurant was poor as they got our order wrong. The next morning upon check out again reported the room and was told the manager would call me that day to discuss. No call ever received. 3 star hotel at best but our room was absolutely disgusting. Terrible customer service.
Stayed 1 night in Aug 2023
Response from Tobi- Reservations on 26 Aug 2023
Hello SarahI am so sorry to read about your stay, I have asked the general manager to respond to you as a matter of urgency

6/10 Okay

Karun

Travelled with family and small children
Room was very warm to sleep during a hot summer night.
Stayed 1 night in Aug 2023
Response from REservations on 13 Aug 2023
I am sorry the room was too warm, I will pass this feedback on

8/10 Good

Lees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Adrian on 7 Aug 2023
Good afternoon,Thank you for your feedback and we hope welcoming you soon.Many thanks.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous boutique hotel with a great, friendly team. Lovely heated outdoor pool, dog friendly and great food. This was the second time we’ve stayed at the Beechfield and will definitely be returning.
Stayed 4 nights in Jul 2023
Response from Reservations on 3 Aug 2023
Thank you for your lovely comments and I am delighted you had a pleasant stay

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. I had a late check in and they accommodated it nicely.
Stayed 1 night in Jul 2023
Response from Tobi on 3 Aug 2023
Thank you for your lovely comments and I am delighted you had a pleasant stay

6/10 Okay

Jennifer

Travelled with family
Liked: Property conditions & facilities, room comfort
Lovely & comfortable but overpriced
Hotel, hotel room & surroundings, including the outdoor pool was lovely & comfortable Dinner & Dinner service was excellent albeit overpriced. Breakfast was less organised and a wider variety of bread would have been expected in a 4 star hotel as oppose to cheap shop bought white & brown sliced bread for toasting. Bath was not clean when we arrived.
Stayed 2 nights in Jul 2023
Response from Reservations on 3 Aug 2023
Many thanks for your comments, we will pass your feedback over to the management

2/10 Terrible

Inga

Stayed 1 night in Jun 2023
Response from Adrian on 26 Jun 2023
Good afternoon,I hope you are well.May I possibly find out why you rates us with 2?We use our feedback in a constructive way and it is important for us to know where we did wrong and how we can imporve.Kind regards,Operations Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Overall nice hotel but food could be better
We went as a weekend escape from London to spend some time by the pool. The positives: The hotel itself is beautiful and has been recently redecorated. The room was comfortable and a good size. Also the gardens were very well kept. The staff were friendly and tried their best. The negatives: The pool area could do with a renovation, the pool itself misses some tiles etc but overall the pool is relatively large and it was never too busy. There is no shower by the pool. The main issue was the food. We had dinner and breakfast at the hotel. The burger tasted like something frozen from Aldi, it was of a chewy, compact consistency, it was so bad we had to send it back. The brioche was also something that tasted shop bought. However, the staff were very understanding and changed the main course and removed it from the bill which we appreciated. The desserts were great! Breakfast was a bit of a disappointed. The cooked meals were good but the buffet could have been better. Cereals came in individual packaging (not very eco friendly!), the toast were served in their Hovis bread bags (it would have been nicer if they had put the bread underneath a towel). Small details, but they make a difference. Overall, nice hotel and the staff tried hard to correct the mistakes so a big plus to them.
Stayed 1 night in Jun 2023
Response from Reservations on 23 Jul 2023
Many thanks for your comments and we will certainly pass your feedback to the relevant teams so they can review as needed

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Reservations on 11 Jun 2023
Thank you for your review.

8/10 Good

David

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Weekend break with electric vehicle
Excellent facilities which included the use of the electric vehicle charging point (although busy). Didn’t use the swimming pool as it was very busy but looked excellent.
Stayed 3 nights in May 2023
Response from Reservations on 1 Jun 2023
Thank you for your kind words. We are delighted to hear that you enjoyed your stay.Kind Regards

8/10 Good

Julian Stephen

Stayed 2 nights in May 2023
Response from Reservations on 12 Jun 2023
Thank you for your review

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023
Response from Reservations on 1 May 2023
Thank you for your kind Review.

8/10 Good

Anders

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Reservations on 12 Apr 2023
Thank you for your review.Kind Regards

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
A little hidden gem, stayed 2 nights at the hotel and loved it. Beautiful hotel and fabulous staff, Beth looked after us throughout our time at the hotel and couldn’t do enough for us. Fabulous!
Stayed 2 nights in Apr 2023
Response from Reservations Team on 7 Apr 2023
Thank you for your review. We are very pleased to hear that you had an enjoyed stay with us. We hope to welcome you to the hotel in the future.

4/10 Poor

Verified traveller

Disliked: Staff & service
Disappointingly Poor
Disappointingly poor, the entry road on the way into the hotel was flooded. There wasn’t any staff at reception. The room was ok, the bathroom was tired, poor finish to bath / shower. The food and drinks were ridiculously over priced. £9.50 for a single Gin & £5.50 for a 330ml bottle of Peroni. Food was very average and the dining experience was non existent. The Lights kept flickering in the dining room which made your eyes hurt. Again not enough staff to manage the small number of diners. For the prices they were charging for everything you would naturally expect better standards & service.
Stayed 1 night in Apr 2023
Response from Reservations Team on 7 Apr 2023
Thank you for your review. We have passed your feedback on to our management.

10/10 Excellent

nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great food staff were lovely and lots to do in the area
Stayed 5 nights in Feb 2023
Response from Reservations on 24 Feb 2023
Thank you for your review.

8/10 Good

John

Stayed 1 night in Feb 2023
Response from Reservations on 22 Feb 2023
Thank you for your review.

10/10 Excellent

Rhiannon

Stayed 2 nights in Feb 2023
Response from Reservations on 12 Mar 2023
Thank you for your review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4-5 Feb 23
Very enjoyable. Staff very helpful and polite. Comfy room. Dog made very welcome.
Stayed 2 nights in Feb 2023
Response from Reservations on 13 Feb 2023
Thank you for your review.We hope to be able to welcome you back in the future.

2/10 Terrible

Alison

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2023
Response from Reservations on 20 Jan 2023
Thank you for your review. Are you able to elaborate on your score, so that we can address any issues?Kind Regards

10/10 Excellent

Fitim

Stayed 1 night in Oct 2022
Response from Mgt on 8 Apr 2023
Many thanks.

6/10 Okay

D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely location/building. Nice staff though very few of them. Disappointed that since arivall of new manager dogs are no longer allowed to eat in the restuarant. This comes close to discouraging dogs at all as many would be reluctant to leavetheir dogs in an expensive htel room for the duration of a meal time
Stayed 1 night in Sep 2022
Response from Reservations on 1 Nov 2022
Dear D, Thank you for your feedback. We are delighted to hear that you enjoyed your stay. We have never allowed dogs to eat in the main restaurant, but they are very welcome in the bar and the smaller side dining rooms.We hope to be able to welcome you back in the future.Kind Regards

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Mgt on 8 Apr 2023
Many thanks.

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities
A quiet location off a busy main road.Generally , well run with a nice pool area. Disapointing residents bar and somewhat restrictive hours. The swift check- out procedure in place promised an invoice would be e- mailed so outstanding charges incurred ( drinks and dinner) could be reconciled.Over £150 has been charged to my card in this respect but no corresponding itemised invoice was ever received
Stayed 1 night in Jul 2022
Response from Reservations on 10 Aug 2022
Dear Gary, Please can I take your surname and E mail address and I can get this sent over to you. Kind Regards

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond charming house and grounds. Wished we had more time to stay there.
Stayed 1 night in Aug 2022
Response from Reservations on 10 Aug 2022
Dear Timothy, We are glad you enjoyed your stay, and look forward to being able to welcome you back in the near future. Kind Regards

10/10 Excellent

Neil

Stayed 3 nights in Jul 2022
Response from Reservations on 10 Aug 2022
Thank you for your review. Kind Regards

10/10 Excellent

Andrew

Stayed 1 night in Jun 2022
Response from Reservations - Beechfield House on 4 Jul 2022
Thank you for your review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and I cannot fault the room. The bed was incredibly comfortable and the room was huge with great facilities. Unfortunately there was some confusion over breakfast
Stayed 2 nights in Dec 2021
Response from Reservations team on 20 Dec 2021
Good afternoon, Thank you for your feedback, I have passed this on to our reception team to pass onto the team. Thank you

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy country stay.
Gorgeous grounds and hotel. So lovely to be able to swim outside in October! Had a cosy room in the Coach House with a lovely big bath and plenty of hot water to enjoy it. Nice to have the option of plenty of board games in the orangery, which we played whilst enjoying some of the bar’s lovely cocktails.
Stayed 1 night in Oct 2021
Response from Beechfield House Hotel on 8 Dec 2021
Hello Helena: Thank you for your lovely review. We are delighted to hear that you enjoyed our recent stay with us. Kind Regards Beechfield House Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Quality bedding with extra large bed. Quality from start to Finnish. Exceptional food.
Stayed 3 nights in Jul 2021
Response from Mgt on 8 Apr 2023
Many thanks.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Mgt on 8 Apr 2023
Many thanks.

2/10 Terrible

Shereen

Disliked: Staff & service, property conditions & facilities, room comfort
Certainly no more than a 3 star at the very best.
No room service No proper arrangements for dinner No fridge in room, no slippers in room, no airconditioning. Poor quality toiletries. Very average breakfast, (no fruots or cheeses) Just.because it has a swimming pool? It does not qualify for a 4 star!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Weekend stay
Stayed 1 night. Great outside pool and food in restaurant. Could be more attentive in serving drinks in courtyard. Rooms comfortable.
Stayed 1 night in May 2021
Response from Sid on 18 Jun 2021
thank you i will feed this back

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service, gone off milk, blocked sink
No Staff, no service. As an essential worker, I've stayed in a different hotel every week since covid. They've all had to implement changes due to this, but none have been as bad as this. Blocked sink in room, no one to report it to. Room hadn't been cleaned properly. I would usually resolve all issues by speaking to hotel staff, but there was no one ever on duty. I spent 15 minutes wondering about looking for someone before just giving up. The milk I was given in my room was almost 2 months or of date. I ended up checking out early just to get the heck out of there. The grounds are nice though.
Stayed 3 nights in Apr 2021