Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Birthday trip

Posted 27-Oct-2014
Pros: complimentary drink coupon
Location: aquarium, beach, downtown Wilmington, NC, shopping, restaurants
It was close to the beach and aquarium and the price was reasonable
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cary, NC

we love wilmington..hotel very good

Posted 26-Oct-2014
Pros: Clean everything and friendly staff.
Cons: Perhaps a newsletter by the hotel about the current weekly happenings.
Location: Location ok. River walk is a must! Airlee gardens is a must even off season so long as it's warm enough to walk outside. beach. Cotton exchange.
We woke up Thursday an decided to travel to wilmington and wrightsville Friday/Saturday. We were In wilmington about 2 yrs ago and loved. We stayed in an old house walking distance from the river walk but we were with family then. This time it was the two of us. We searched the many hotels and being familiar with a number of chains, we chose the holiday inn, market street. We booked thru Expedia. It turned out to be a bit further out of town then we would have liked (4-5 miles) but it turned out fine. The price of the room included breakfast which is usually good at a holiday inn. We were given coupons for 2 free drinks which we used. The hotel was very clean, the hotel staff were very friendly and we had requested an upper floor room which they gave us. The room was also very clean. Plenty of parking. We recommend it. The only negative was the desk staff could have provided more info about the events for the weekend. There was a triathlon and a festival. There was also a 4th Friday art walk. We had asked about wrightsville beach and they should have told us it was going to be VERY busy because of the triathlon. We found that out in speaking with a shop owner. So we drove to Carolina beach instead. We had a terrific time while there, the weather was amazing, and it an easy direct drive. We also learned that wilmington was voted the best riverfront city in the US. Enjoy!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ny

Nice bar in lobby

Posted 02-Oct-2014
Pros: Free drink each night
Cons: Breakfast instead of free drink
Location: Good location
Clean,pleasant,comfortable hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Sep-2014
It was a good experience. We were there for Family and Alumni Weekend at UNCW. It was close to the university and it was easy to find from the Riverfront from there.
5 out of 5
Recommended
by Rogerline Cottenfrom Wilimington

Posted 03-Sep-2014 on Hotels.com
Room was very clean and high quality of service.
4 out of 5
Recommended
by A verified traveller

Nice place, fresh remodel

Posted 30-Aug-2014 on Hotels.com
Recent remodeled, clean and quiet room. Good service from the staff
4 out of 5
Recommended
for Personal Event
by B. Brownfrom Wilmington, NC

Posted 28-Aug-2014 on Hotels.com
The hotel was fine; however, the quality of service received from the reservations clerk was unprofessional, rude and showed no regard for the client she invited to her work station. I did file a complaint with the toll free number's customer service representative.
3 out of 5
Recommended
by Sherryfrom Alexandria

Posted 19-Aug-2014 on Hotels.com
The service was outstanding!!! We cancelled the reservation because of surrounding neighborhood, then changed our minds. It was the best decision we could have made!!! Brian and Brittany at the front desk, were superb!! Because of the service and clean rooms we would stay again!! Breakfast was mediocre at best. Coffee was terrible. You can eat elsewhere. You cannot necessarily get as good service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Easy with Expedia

Posted 16-Aug-2014
Pros: very clean
Location: very convenient
Very easy check in. I enjoyed my complimentary drink and had a good meal in the hotel.
5 out of 5
Recommended
by GSfrom Simpsonville SC

Posted 10-Aug-2014 on Hotels.com
Very clean and neat. Personnel very friendly and helpful. Would stay again,and recommend to friends.