There was a very noisy water system in the eaves of the room which woke us up at 6.30am when the host had to get up. This was a rare night away from small children, so we were desperately needing and looking forward to a long overdue lie in to recharge our batteries. This, to us, was one of the main benefits of the night away, so it was hugely disappointing not to be able to have a couple of extra hours sleep. This had a big impact on our whole weekend and it was further disappointing when there seemed to be a lack of understanding when the issue was regrettably raised. He did apologise but it was followed with the fact that it was the cheapest of the 3 rooms they had, the water system had to go somewhere and that was the time he had to get up. It was also pointed out that he hadn't had other complaints. Unless other guests were very heavy sleepers I find it hard to believe they wouldn't have been woken up. Maybe they could get back to sleep quicker, so it bothered them less, but it takes me a long time to get back to sleep and each time before I could, it would go off again. I don't think the price of the room should mean that we should expect to be woken up early, so don't feel that is a justification. If we were expecting to be woken up that early we wouldn't have booked at all. Such a shame, as the rest of the place was to a very high standard and a thoroughly lovely, peaceful, relaxing setting. It was lovely to be in the countryside with the cat, dogs and chickens.
I stayed here for two nights with my mum for a relaxing spa visit. We used the swimming pool which was a good size and the sauna, jacuzzi and steam room. Our bedroom was massive and the double bed had been split in to two singles just as we had asked. We were provided with coffee, tea, hot chocolate, chocolate cookies etc upon arrival. The breakfast in the morning was brilliant and there was plenty of choice both cooked and continental. The hotel also had free on site parking and was very easy to find as it has a large entrance sign on the main road. The staff are all very lovely!
Tracy from Edinburgh
Set in 1100 acres of Beautiful Sussex countryside the East Sussex National Hotel Golf Resort and Spa Hotel combines excellent …More
Nicely decorated room in converted stables. Really good breakfast and excellent tea and coffee in the rooms. Only downside was because of the sloping roof, there wasn't space to sit up in bed. Staff were excellent though and we enjoyed our stay.
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