Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Newark, Illinois

Nice Staff, Nice Stay, Unusual Conditions

Posted 08-Apr-2015
Cons: Fresh Coffee all the time.
Location: Very convenient location.
Under unusual conditions the staff came through and made my 5 nights at the Super 8 in El Dorado a nice experience. The first night I returned to the hotel after going out to eat there was no power anywhere in a mile radius. The front desk clerk met met me at my pickup truck and offered to help me to my room with a flashlight and explained the situation. The power came on shortly thereafter but then a fierce Kansas storm hit the hotel with high winds and hail. Everything at the hotel stayed intact and the only thing that happened after that was the fact that their staff was limited the next couple of days but they still managed to keep the room comfortable and clean.
3 out of 5
by A verified traveller

Posted 03-Apr-2015
Seems like a place where a lot of construction workers stayed. The facilities were old and did not have a nice appearance. The beds were tiny and the room was crowded. I probably would drive the extra 30 minutes and just stay somewhere in Wichita if we had known this before we went.
5 out of 5
Recommended
for Couples
by steve

This traveller left a rating score only Posted 22-Jan-2015 on Hotels.com
2 out of 5
Recommended
for Families
by Sarafrom Ottawa

Bad experience

Posted 07-Jan-2015 on Hotels.com
Not good. Walls not enough insulation. Could hear snoring coming from the other room. Very noisy hallway.Doors slammed very loudly and since people were up until wee hours of the night did not get any sleep. Will not be staying there again.
2 out of 5
Recommended
for Personal Event
by Davidfrom Chapel Hill, NC

Not a healthy atmosphere due to so much smoke

Posted 29-Dec-2014 on Hotels.com
Even though I was in a non-smoking room, the smoke came in from the hallway, under the door, 24/7. Also, the waffle-making equipment didn't work for two of the days I was there. The room itself was generally pleasant and clean, and the staff were very friendly and helpful. I just didn't feel healthy staying at the hotel.
3 out of 5
Recommended
for Personal Event
by Janfrom Eureka Springs, AR

Not a good night in El Dorado!!!!!

Posted 06-Dec-2014 on Hotels.com
This motel did not have my reservation when I arrived. The reservation was made by my partner about 1 hour 15 minutes before I arrived. Hotels.com tried calling the motel. There was no answer as the desk clerk was outside smoking. It took over an hour to for me to get my room. The desk clerk who was working on Friday, Dec. 5th, at 7:30 pm showed little concern for my situation nor seemed to care whether he had my business or not. In looking at other reviews of this motel, there have been previous issues with customers who have booked there room thru websites that were not Super 8's. I don't know how this all works electronically between this Super 8 and Hotels.com in establishing/confirming a reservation. Thus, I am not sure who to blame here. However, this desk clerk needs a major attitude adjustment and better training in how to deal with his paying customer. And, the owner of this motel might consider looking into why these reservations are not getting "into you system" in a timely fashion. Once this Super 8 got my reservation, the desk clerk took care of someone else first before getting me into my room. You would have thought waiting in the lobby for over an hour, would have meant something.
4 out of 5
Recommended
for Couples
by Davidfrom Saint Paul, MN

El Dorado, KS Hotel stay

Posted 05-Nov-2014 on Hotels.com
Room clean, bed good, problem with check-in - apparently our room had been given to someone else, but they had us in an equivalent room quickly, so no harm done.
3 out of 5
Recommended
for Families
by A verified traveller

Call property ahead of time!

Posted 29-Oct-2014 on Hotels.com
The hotel was fine but when we got there they put us in a smoking room and we had booked a non-smoking room. The lady at the desk told us hotels.com did not specify and that was all they had. We told her that was non-acceptable and after some severe "arm twisting" she found us a non-smoking room. So my advice is to call ahead and mske sure you have reserved what you actually want and paid for. I dont know who dropped the ball but it should never have happenef.
5 out of 5
Recommended
by A verified traveller

close to my event

Posted 28-Oct-2014 on Hotels.com
very nice motel good breakfast
4 out of 5
Recommended
for Business Travellers
by Bobfrom kansas

Posted 05-Sep-2014 on Hotels.com
Nice place to stay