Ratings based on 765 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great place for the price

Posted 14-Jul-2014
I was satisfied with our stay and the room, given the price we paid. It was near shopping and dining, had a pool and breakfast on site. I liked the layout of our 1 bedroom suite, with two beds in a separate room from the couch/mini fridge/tv room. I would stay here again for sure. The pool wasn't ideal for my little kids (2 and 4) but we enjoyed it still.
1 out of 5
by A verified traveller

Not recommended

Posted 14-Jul-2014
Pros: Staff was nice and breakfast was decent but that was it.
Cons: The suite we stayed in was nothing short of nasty. Bugs, no baseboards, and walls were marked up terribly.
The web pictures of this hotel are misleading. I think they are original pictures from the opening at least 20 years ago. The lobby seemed to be updated but our room was not. I was extremely disappointed and would NOT stay at this hotel again. Bugs, no baseboards and walls marked up horribly. Carpet, sofa and bed spreads appear to be original, old and gross.
3 out of 5
Recommended
for Everyone
by A verified traveller from sw Kansas

Convenient location

Posted 04-Jul-2014
Like to stay here as the suites are large and offer comfortable chairs and sitting room for extended stays. Breakfast is fine and great location.
3 out of 5
by A verified traveller from Kansas

looks good on outside, rooms not kept up

Posted 02-Jul-2014
Pros: friendly helpful staff. good breakfast. comfortable beds.
Cons: rooms need to be re-done and thoroughly cleaned and damaged things need repaired/replaced.
Breakfast was good. The beds were comfortable. Hotel looks nice overall, but the rooms are not kept in good repair. The bathroom door had to be slammed shut or it wouldn't close. The toilet paper holder was broken. The room smelled musty. Probably wouldn't stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from KS

Great location

Posted 02-Jul-2014
Pros: Breakfast was great, beds comfortable
Cons: housekeeping skipped cleaning one of our rooms on Friday, no clean towels
Location: Location great, near Doctors et shopping
Wonderful breakfasts, great staff, housekeeping missed one of the rooms 1st day , nice place,
3 out of 5
Recommended
for Everyone
by A verified traveller from Diaondhead Ms

Room comfort

Posted 30-Jun-2014
Pros: Location
Cons: Beds
Location: A lot of resturants nearby
The mattress was not good Everything else was fine. One night someone left water running and disturbed our sleep
4 out of 5
Recommended
for Everyone
by A verified traveller from GA

Comfortable reasonably priced hotel

Posted 23-Jun-2014
Clean quiet comfortable bed good breakfast. Convenient location
3 out of 5
Recommended
for Everyone
by Karen from MO

Convenient to downtown and restaurants

Posted 22-Jun-2014
Pros: Good pricing, breakfast served, easy access to major roads.
Cons: Needs to be updated and cleaner.
Location: Good restaurants, shopping.
Friendly, helpful staff, good parking facilities. Was visiting friends, so only used the room for a few hours nightly. Did not have much interaction with staff, nor did I use the pool, or computer station.
4 out of 5
Recommended
for Everyone
by Mike from Oklahoma City

Just a quick get away

Posted 19-Jun-2014
The hotel was very clean and front desk staff was nice. The breakfast was really good!
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Don't Let the Lobby Scare You

Posted 18-Jun-2014
Pros: It was clean and in a good location.
Cons: The pricing is out of line (in my opinion) versus the product deliverd.
Location: Highways and eating establishments are within easy access.
While I never expected the Northrock Suites to be confused for the Ritz-Carlton, I also didn't expect to see the desk clerk to be behind bullet proof glass. I asked him, "If you need bullet-proof glass, where's mine? Don't I need protection if you need it that badly." He assured me that it was to gain a discount on insurance (believable actually) and allayed my fears of this being a neighborhood similar to the movie "Fort Apache - The Bronx." Actually, the rooms were clean and the hotel as a whole was clean. And the hotel was in a good neighborhood area with quick access to dining and highways. But the price was a little steep for the room I was in. Nothing was bad, but it wasn't that great either. I can rate this as a better than average hotel, but I can't even come close to recommending it as a good value.