Ratings based on 369 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Nice hotel dowtown.

Posted 01-Sep-2014
Our stay started out pretty rough. They booked us in a room that was occupied so when we got back down and switched everything we were late for our engagement that night. They were nice in getting our room switched but did not go above and beyond to make the situation right. They also did not tell us we would have to pay for parking in the parking garage that we were instructed to park in. Also if you order room service expect to pay at least twice what you expect. They add a ton of fees. Overall, we ended up paying much more for staying here than we though initially we would. It was nice though.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2014
Excellent service, great experience ! Rooms were very clean, and the staff very helpful.
Comment from Hotel Management
27-Aug-2014 by Hyatt, Hotel Management
It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveller from DFW, Texas

Close to downtown and freeways!

Posted 10-Aug-2014
Pros: Excellent customer service from the front desk to the restaurant! The food in the restaurant is wonderful!
Location: Downtown, freeways, shopping, restaurants, and the transit service!
This was our 2nd experience in 3 months at Hyatt and we love the hotel!!
Comment from Hotel Management
27-Aug-2014 by Hyatt, Hotel Management
Thank you very much for your kind response to your most recent visit to Hyatt Regency Wichita. We hope to see you again on a future visit. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Excellent hotel on river walk near downtown.

Posted 07-Jul-2014
Pros: Interior done in a clean, "timeless", contemporary style.
Cons: Bit of a musty smell - could be due to recent heavy rains or age of odor retaining fabrics like carpet.
Location: Wichita's river walk is a very well spent investment in its infrastructure.
Hotel staff was, without exception, very professional in appearance and behavior at all times - reflective of excellent management. Rooms were well appointed and decorated. Convenience of the river walk offers a nice alternative to killing down time in the room or public areas of the hotel.
4 out of 5
Recommended
for Everyone
by Mali from Boulder

Great location

Posted 15-Jun-2014
Pros: cleanliness, modernism, location (nice view of the river and park and baseball stadium across the river) and close to downtown.
Cons: During the River Festival, it was such a hectic driving up to check in with millions jay crossing everywhere. Hotel staff need to step up more.
Location: Could not say much-just transiting. Noticed there is a baseball stadium right across from the hotel on the other side of the river, close to downtown.
Great place with great view, but a bit hectic to drive up to check in during the festival which took place literally across from the hotel. Staff need to step up and act as traffic controller to facilitate both hotel customer and fair attenders, who jay crossing and wandering in the middle of the road. Hotel is very modern and clean with great facilities, but the service somewhat is not up to par its luxury name of one of 5 star hotels (specifically staff in breakfast area and staff who work outside the building).
4 out of 5
Recommended
for Families
by A verified traveller

Posted 05-Jun-2014
room was good, choices of channels on the tv were bad. overall everything was very good.
5 out of 5
Recommended
for Everyone
by Christine from Mooresville, NC

Friendly Staff

Posted 29-May-2014
Pros: Beds were super comfy. Breakfast at the Harvest restaurant was amazingly delicious! Staff could not have been nicer.
Cons: Nothing it was perfect.
The staff was super friendly and accommodating. It felt like we were home. I would recommend this hotel to everyone and anyone.
Comment from Hotel Management
03-Jun-2014 by Hyatt, Hotel Management
Thank you very much for your kind response to your most recent visit to Hyatt Regency Wichita. We hope to see you again on a future visit. Warm regards, Hyatt Regency Wichita
4 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel in downtown Wichita

Posted 27-May-2014
My wife and I stayed in the Hyatt Regency, Wichita for a friend's wedding (the wedding event was also hosted by the hotel). I have a lot of good things to say about the Hyatt. We truly enjoyed our experience - everything from the hotel design, comfort, service, rooms, gym, etc. were top class. In my mind, the service and the gym really stood out as exceptional. I had a number of requests (front desk, room service, breakfast bar, etc.) from the hotel staff and the service was wonderful and friendly! The only downsides for this hotel were the parking/wifi not being complimentary (which is a bit of a drag - quick tip, there is a free open parking lot right in front of the hotel!) and the bed was too hard/not comfortable. Other than that, we truly enjoyed our stay!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect Hyatt Stay

Posted 24-May-2014
Nice spacious room, outstanding service and a terrifc restaurant in the lobby. I was in Wichita on buisiness for four days, and ate evry meal there. Like Hyatt always is: perfection.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 23-May-2014 on Hotels.com
We had a great stay, the staff was very friendly and professional! We will be back!