Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Hilton Garden Inn, Wichita

Posted 05-Mar-2015
Pros: Close to work, restaurants in the area and good room service.
Cons: More frequent maintenance checks to look for issues. Room service menu could be a little better.
Location: Good restaurants within walking distance, and pretty pond with walking path.
Great staff, nice facilities, clean rooms, great service and good breakfast. However, running toilets in three different rooms based on conversation with other guests. Creates noise and wastes water. Staff seemed eager to get it taken care of though.
Comment from Hotel Management
16-Mar-2015 by Ed D, Hotel Management
Hello, Thank you for providing a review of our hotel. I'm pleased that you enjoyed the visit. Our staff works hard to make the hotel clean and comfortable. The toilet problems are fixed, just some minor issues. Thank you for staying with us and safe travels to you this year.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hays, Kansas

Nice hotel close to Bradley Fair shopping.

Posted 02-Feb-2015
Pros: Location and beauty.
Location: Great shopping and restaurants close.
Had a nice comfortable stay! Gorgeous hotel with nice rooms. Nice pool and hot tub.
Comment from Hotel Management
12-Mar-2015 by Ed D, Hotel Management
Hi hotpot, Many thanks for commenting on your stay at our hotel. We do certainly appreciate your business. I'm pleased you enjoyed the heated pool and hot tub, especially at this time of year. Best wishes for 2015 and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jan-2015
This is an excellent hotel at an excellent price. The staff were courteous, and the quarters were clean and adequate.
Comment from Hotel Management
12-Mar-2015 by Ed D, Hotel Management
Hi Traveler, Thank you for providing comments on your stay at our hotel, and I'm pleased you enjoyed the visit. Our staff works hard to try and provide a comfortable and safe place for our guests. Have a great new year and safe travels to wherever you're headed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom tulsa, ok

Posted 22-Jan-2015
Pros: It has a fireplace and is conveniently located to my reason for being in Wichita
Cons: New mattress
Location: Lots of restaurants and shops. Very upscale
The room was nice and clean. Everything was supplied that I might need. They could have better coffee!
5 out of 5
Recommended
for Everyone
by A verified traveller

new years eve stay

Posted 06-Jan-2015
Great price for New years Eve. Had a great stay. Hot tub was very clean. Beds were great
Comment from Hotel Management
08-Jan-2015 by Ed, Hotel Management
Hi Kate, Thank you for providing a review of our hotel on Expedia. It's great to see you enjoyed the visit. We certainly appreciate your patronage and wish you well during the new year.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Beautiful Hotel with Friendly Staff

Posted 12-Dec-2014
The hotel is very clean with a current, up-to-date style. The staff were all friendly and helpful. My only complaint would be the comfort of the queen beds we stayed in. Room 304. You could feel the springs and my husband, being much heavier than I, created a huge slope that I kept rolling into. If you were sleeping by yourself, they were fairly comfy. Overall, great place to stay.
Comment from Hotel Management
30-Dec-2014 by Ed, Hotel Management
Hi shocker: Thank you for providing a review of our hotel. I'm pleased that you enjoyed the stay. We hope to see you again when you return to Wichita. Happy New Year!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hays

Noisy

Posted 08-Dec-2014
Pros: Maybe will not choose again
Cons: Don't carry or organize stuff at midnight!!!!
Location: Shopping center, nice location.
Nice facilities and condition, staffs with good attitude, but my room (king bed, lake view) was very noisy because of the ducks in the lake, and at midnight, someone is carry stuff at second floor, very noisy.
4 out of 5
Recommended
for Families
by A verified traveller

Nice Hotel close to shopping

Posted 01-Dec-2014
Pros: staff
Cons: beds more comfortable and queen size instead of full
Location: excellent location to shopping and restaurants. easy access to get back on interstate.
Hotel Staff was excellent...compared to high end hotels you definitely get what you pay for.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom PIT

like having a condo for a family visit

Posted 28-Nov-2014
Pros: the location, the quiet, the staff
Cons: a different mattress system
Location: The nearby cafes and delis were great for breakfast and lunch, with great pizza for a dinner.
We were happy with our distant location at the end of the hall, near the stairs, which allowed us to park outside as if we were occupying a walk-up condo for our 6-day visit to Wichita. The nearby cafes and delis were great for breakfast and lunch, with great pizza for a dinner. The path around the lake on the other side of the hotel allowed pleasant walks in the morning; our view was the parking lot and the backs of other buildings. The hotel informed us that there would be replacement of a water heater one morning and commercial cleaning of carpets and upholstery on another day. We needed to be out of our room for a few hours. The restaurant and cleaning staff were especially gracious during our stay. We found the "ambient air" mattress system was not a successful system, but if one moved all the way to the side of the bed, the internal support allowed for sleep.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Kansas

Christmas shopping

Posted 24-Nov-2014
Pros: Location, staff
Cons: Again, I wish I would have know that they were cleaning during our visit but we survived. Would like an option to have breakfast built into the room.
Location: Bradley Fair is great, restaurant in the area are also amazing.
The staff was amazing. Could not ask for better people. Only real complaint was that they had Cintas cleaning while we were there and it made for extra noise and a bit of inconvenience. Otherwise, it was a great stay and the Garden Hilton is always a good choice.