Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Beautiful Hotel with Friendly Staff

Posted 12-Dec-2014
The hotel is very clean with a current, up-to-date style. The staff were all friendly and helpful. My only complaint would be the comfort of the queen beds we stayed in. Room 304. You could feel the springs and my husband, being much heavier than I, created a huge slope that I kept rolling into. If you were sleeping by yourself, they were fairly comfy. Overall, great place to stay.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hays

Noisy

Posted 08-Dec-2014
Pros: Maybe will not choose again
Cons: Don't carry or organize stuff at midnight!!!!
Location: Shopping center, nice location.
Nice facilities and condition, staffs with good attitude, but my room (king bed, lake view) was very noisy because of the ducks in the lake, and at midnight, someone is carry stuff at second floor, very noisy.
4 out of 5
Recommended
for Families
by A verified traveller

Nice Hotel close to shopping

Posted 01-Dec-2014
Pros: staff
Cons: beds more comfortable and queen size instead of full
Location: excellent location to shopping and restaurants. easy access to get back on interstate.
Hotel Staff was excellent...compared to high end hotels you definitely get what you pay for.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom PIT

like having a condo for a family visit

Posted 28-Nov-2014
Pros: the location, the quiet, the staff
Cons: a different mattress system
Location: The nearby cafes and delis were great for breakfast and lunch, with great pizza for a dinner.
We were happy with our distant location at the end of the hall, near the stairs, which allowed us to park outside as if we were occupying a walk-up condo for our 6-day visit to Wichita. The nearby cafes and delis were great for breakfast and lunch, with great pizza for a dinner. The path around the lake on the other side of the hotel allowed pleasant walks in the morning; our view was the parking lot and the backs of other buildings. The hotel informed us that there would be replacement of a water heater one morning and commercial cleaning of carpets and upholstery on another day. We needed to be out of our room for a few hours. The restaurant and cleaning staff were especially gracious during our stay. We found the "ambient air" mattress system was not a successful system, but if one moved all the way to the side of the bed, the internal support allowed for sleep.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Kansas

Christmas shopping

Posted 24-Nov-2014
Pros: Location, staff
Cons: Again, I wish I would have know that they were cleaning during our visit but we survived. Would like an option to have breakfast built into the room.
Location: Bradley Fair is great, restaurant in the area are also amazing.
The staff was amazing. Could not ask for better people. Only real complaint was that they had Cintas cleaning while we were there and it made for extra noise and a bit of inconvenience. Otherwise, it was a great stay and the Garden Hilton is always a good choice.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oklahoma

Nice hotel near shopping.

Posted 10-Nov-2014
Check in/out was quick and simple. Slight problem initially that staff handled immediately. Staff was very pleasant and accommodating. Very quiet and pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom C

Nice Hotel conviently located

Posted 04-Nov-2014
Our stay was awesome the facility was nice clean and comfortable the staff was very friendly and helpful. This was the best Hotel experience we have had in quite some time. The next time we come to Wichita we will definitely stay here again and recommend to all our friends.
Comment from Hotel Management
06-Nov-2014 by Ed, Hotel Management
Hello Henry, Thanks for taking time to provide a review. It's great to see your visit was awesome. Our staff works hard to make every guest stay enjoyable and relaxing. They also really enjoy reading comments like yours. Once again, thank you and we hope to see you again very soon. Regards
5 out of 5
Recommended
for Business Travellers
by JTfrom Edmond, OK

Reliably and consistently good

Posted 18-Sep-2014 on Hotels.com
Don't think I've ever stayed in a less-than-satisfactory Hilton Garden Inn, and the one in Wichita (Bradley Fair) was very good as well. I was just there for a one-night stay on business, but everything was quality - just as I expected. Hilton has some great reliable brands, and this is definitely one of them. Great job to the management and staff of this hotel.
4 out of 5
Recommended
by Tonyfrom So Cal

Excellent except for one thing

Posted 16-Sep-2014 on Hotels.com
My first time at this particular HGI, though I have stayed at more than I can remember, including the night before in Kansas City. This one shined in comparison, looking cleaner, having a more attentive staff, and not having that hot and heavy bed cover which I absolutely loathe. The only problem was rapidly dying room keys. Indeed in returning on my second evening, neither my key nor my wife's worked. I went to the front desk and had two more made, but neither of them worked either. I called the desk clerk from the hallway phone, and she brought two more to us, which worked. But they really need to do better here.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 06-Sep-2014 on Hotels.com