Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2015
Pros: staff was very helpful and knowledgeable
Cons: the closing room doors make a lot of noise.
I liked the location, easy to find, lots to do also by walking. Staff was very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Downtown area

Posted 25-Jul-2015
Nice hotel but a bit noisy. Every night I could hear music playing.
2 out of 5
by A verified traveller

Nice place if you don't have a car

Posted 23-Jul-2015
Cons: See above
Room was not cleaned on the second day of our two day and two night stay. Parking was not fun--had to walk out of hotel on to the street then walk up ramp into the parking garage to get to the car. Really, they couldn't build a direct connection to the parking garage? Would not stay there again and would not recommend.
Comment from Hotel Management
28-Jul-2015 by Carla, Hotel Management
We truly appreciate the feedback that you have given us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the room not properly cleaned. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. And the parking garage is nice when your protected from the elements but having to then go outside to enter the hotel, is not an ideal situation for our guest. The ramp does not have to be walked up, as there is a elevator for each floor, but guest miss the signage. In addition we try & tell guest to park in loading zone so that we can direct them to the garage after they have unloaded their luggage at check-in.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wichita, KS

Posted 13-Jul-2015
Had to book a place at the last minute due to a miscommunication. The room was wonderful, and the hotel itself was calm and quiet especially considering how close we were to the convention center. The only minor issue is the parking garage not being connected to the hotel itself, but that was quickly remedied by just packing a bag with wheels. Overall, it's a convenient and well priced option in Downtown Wichita.
4 out of 5
Recommended
for Everyone
by A verified traveller from Leavenworth, KS

Great Location to enjoy downtown

Posted 13-Jul-2015
Pros: The location to the venues we came to town for. We also enjoyed the hot breakfast in the morning and the hotel ammenities.
Cons: I honestly can't think of anything I could see that needed improvement. But if I have to put one it would be they need a couple more luggage carts.
Location: There is definitely alot of fun things to do within walking distance, anything from musuems to sporting arenas.
My family and I really enjoyed our stay at this Hotel, we were in walking distance to the venues we came to wichita to see. The hotel was very clean and the staff was very courtious to whatever we needed. I would definitely recommend to my friends and family that they should stay here.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

No surprises

Posted 23-Jun-2015
Pros: Clean/updated
Everything was as expected for our stay. Great location, clean rooms, good breakfast and nice bar for evening relaxing.
Comment from Hotel Management
03-Jul-2015 by Carla, Hotel Management
Thank you so much for taking time out of your schedule to give us comments on your stay. The staff works hard to provide wonderful service and so it is very gratifying to know that their efforts have paid off. We appreciate you taking time to recognize the amenities and atmosphere we offer. Thank you again and we hope to see you the next time you are in our neck of the woods
5 out of 5
Recommended
for Everyone
by A verified traveller from AA

Nice hotel ; covieniently located

Posted 25-May-2015
Very comfortable spacious suites. Good and responsive very supportive staff. I enjoyed a 10 day stay and would look forward to stay again at this hotel
2 out of 5
by A verified traveller

A warm and restless night.....

Posted 20-May-2015
Pros: Beds were nice and the décor seemed up to date. The breakfast was better than the cheaper hotels I have been in.
Cons: The air conditioning units do appear to be an older model and may not be too reliable. May need to upgrade.
Location: Close to downtown if you want to be in that area.
Overall condition of hotel is nice and the breakfast buffet was decent with plenty of seating available for the average to above average crowds. Parking is located in a garage next to the hotel. No direct connection so you must walk outside and enter from the front, which is fine for us considering security issues and such. We did not check in until around midnight and found our room to be very humid and warm compared to the outside temperature and the temperature in the hallway outside the room. The A/C is controlled by a thermostat on the wall and it was set at 76. I dropped it to 72 hoping to get instant gratification........no luck. Eventually worked my way down to the lowest setting of 60 and no change. Tried to use high fan, no difference in flow. But it was loud as heck so I know it was running. Reported it but I was told that they could not do anything about it because I did not reserve directly thru the hotel and Expedia would have to handle it. I repeatedly said that I was more concerned that they would need to have it fixed before renting it out to another individual. They said they would tell maintenance but I somehow left with an uneasy feeling from the response given and how things were handled. I hope they resolved the issue after we left.
Comment from Hotel Management
26-May-2015 by CV, Hotel Management
We truly appreciate the feedback that you have given us. I apologize for the room you were given fell short of our standards. The climate control your room was clearly not working.Every guest experience should be the same high quality regardless of how it was booked. We continually are working to make sure our guest experience is comfortable, clean, and reflects the highest standard. On behalf of the entire team we would ask you to please accept our sincere apology. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Wichita.
5 out of 5
Recommended
for Families
by A verified traveller

Great experience

Posted 30-Apr-2015 on Hotels
One word Amazing... Definitely will be staying here on out next trip
5 out of 5
Recommended
for Families
by cynthia from Abilene

Fairfieldl Inn & Suites weekend away!

Posted 29-Apr-2015 on Hotels
Very clean! Very friendly & helpful! The only thing I didn't like was the parking garage.