Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom AA

Nice hotel ; covieniently located

Posted 25-May-2015
Very comfortable spacious suites. Good and responsive very supportive staff. I enjoyed a 10 day stay and would look forward to stay again at this hotel
2 out of 5
by A verified traveller

A warm and restless night.....

Posted 20-May-2015
Pros: Beds were nice and the d├ęcor seemed up to date. The breakfast was better than the cheaper hotels I have been in.
Cons: The air conditioning units do appear to be an older model and may not be too reliable. May need to upgrade.
Location: Close to downtown if you want to be in that area.
Overall condition of hotel is nice and the breakfast buffet was decent with plenty of seating available for the average to above average crowds. Parking is located in a garage next to the hotel. No direct connection so you must walk outside and enter from the front, which is fine for us considering security issues and such. We did not check in until around midnight and found our room to be very humid and warm compared to the outside temperature and the temperature in the hallway outside the room. The A/C is controlled by a thermostat on the wall and it was set at 76. I dropped it to 72 hoping to get instant gratification........no luck. Eventually worked my way down to the lowest setting of 60 and no change. Tried to use high fan, no difference in flow. But it was loud as heck so I know it was running. Reported it but I was told that they could not do anything about it because I did not reserve directly thru the hotel and Expedia would have to handle it. I repeatedly said that I was more concerned that they would need to have it fixed before renting it out to another individual. They said they would tell maintenance but I somehow left with an uneasy feeling from the response given and how things were handled. I hope they resolved the issue after we left.
Comment from Hotel Management
26-May-2015 by CV, Hotel Management
We truly appreciate the feedback that you have given us. I apologize for the room you were given fell short of our standards. The climate control your room was clearly not working.Every guest experience should be the same high quality regardless of how it was booked. We continually are working to make sure our guest experience is comfortable, clean, and reflects the highest standard. On behalf of the entire team we would ask you to please accept our sincere apology. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Wichita.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom US

Close to event

Posted 27-Apr-2015
We had to check out early due to a family emergency. Front desk couldn't give me a receipt...would email it they said. Have yet to receive it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Concert at the Intrust bank center

Posted 09-Mar-2015
Hotel was awesome and only 1/2 mile to the intrust center so we were able to walk. Beds were super comfortable!
3 out of 5
by A verified traveller

Posted 09-Mar-2015
It is not at all worth the money. Customer service could be improved. Arrived at 2:00 after a 5 hour drive and was told there would be no rooms available for another hour. I realize check in is officially at 3:00, but come on. Upon returning to hotel to check in we had to wait about 5 minutes before a front desk person came out of the bathroom to check us in. Parking was terrible. I did not enjoy walking in the 20 degree weather to the 5th floor of the parking garage ( finally found the elevator )it would be nice if the hotel connected to the parking garage. I also didn't enjoy the view out my window of a long ago abandoned building with broken and boarded up windows. Breakfast was the worst breakfast I have ever had at a hotel. I will say the bed was very comfortable and the room was very clean. I would say stay somewhere else, it is not worth the money!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Close to century II

Posted 01-Mar-2015
Great staff. Very helpful. Clean and nice size rooms.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kansas

Very nice hotel

Posted 28-Feb-2015
Stayed here a few weeks ago just to get away and was surprised how close to old Town it was very nice staff n awesome rooms a Lil pricy but definitely worth it
5 out of 5
Recommended
for Families
by Kurt

This traveller left a rating score only Posted 26-Feb-2015 on Hotels
5 out of 5
Recommended
for Couples
by Kendrick

This traveller left a rating score only Posted 17-Feb-2015 on Hotels
5 out of 5
Recommended
for Families
by Lucasfrom Topeka, Ks

Family single-night stay

Posted 17-Feb-2015 on Hotels
This worked well enough for a family of 5, children ages 8 and under, for a single night. Our room was simple but very clean. The beds were soft, almost too soft, for us but that's a minor detail. The room had iron/board, coffee maker, desk, and hair dryer. The location of the hotel was easy to find. We parked on the 5th floor of the parking garage where it is designated for hotel guests. We checked in around 4 p.m. and let the kids swim in the pool for about an hour before we jumped in the car and drove to an excellent nearby restaurant for dinner. Bite Me BBQ was a fantastic family restaurant really close to the hotel. The prime rib and bbq ribs were great and our kids cleaned their plates! The hotel service was just fine, we didn't have any problems during our stay and the next morning each of our kids found something they liked on the breakfast buffet downstairs. Overall, this was a nice hotel and it more than served its purpose for our one-night stay.