Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jul-2015
The hotel was located close to a few stores including walmart. The staff was friendly. The room was very nice. This is a great hotel at a resonable price.
3 out of 5
by A verified traveller from wichia ks

Ok

Posted 14-Jun-2015
The check in staff was excellent. Very friendly, and was quik to check us in, even at 10 at night. However, the hotel was nothing like what we read about online. There was no outdoor pool and no continental breakfast, both were offered online at this location. The room was OK. The kitchen counter had a 3 in by 1 in chip on the edge and it all looked questionable as far as quality.
4 out of 5
Recommended
for Everyone
by A verified traveller from East Tennessee, USA

Nice hotel, close to Rock road and Kellog

Posted 22-May-2015
Room was comfortable and quite. We stayed six days and every member of the staff that we meet was friendly, helpful and cheerful. Parking is easy in and out. Will definitely use this hotel again.
Comment from Hotel Management
29-May-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. It is so rewarding to hear that you had a great stay with us. We certainly take great pride in our property and we are very excited to announce that we will be starting our complete renovations later on this year! I truly appreciate your comments regarding our friendly and accommodating staff and am glad that you would stay with us again. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
3 out of 5
Recommended
for Getaway With Friends
by Morgan from Kansas City,KS

Great location and price

Posted 23-Apr-2015 on Hotels
Decent stay, nice staff, accommodating, close to a few country bars we wanted to check out and decent location as far as safety goes.
Comment from Hotel Management
04-Jul-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. It is so rewarding to read that you had a great stay with us. I truly appreciate your comments about our staff and our convenient location. It would be our pleasure for you to repeat your experience with us again in the future, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller from wichita ks

Home away from Home

Posted 15-Apr-2015
I had a very good time relaxed thought about some things watched TV was really cool
Comment from Hotel Management
23-Apr-2015 by Manager, Hotel Management
I appreciate you taking the time to write such a positive review. It is so rewarding to read that you had a great stay with us and that we provided you with a home away from home experience. Thank you for your comments. We look forward to seeing you again in the future, should your travels bring you back to our area!
Comment from Hotel Management
23-Apr-2015 by Manager, Hotel Management
I appreciate you taking the time to write such a positive review. It is so rewarding to read that you had a great stay with us and that we provided you with a home away from home experience. Thank you for your comments. We look forward to seeing you again in the future, should your travels bring you back to our area!
3 out of 5
Recommended
for Everyone
by A verified traveller

BED

Posted 30-Mar-2015
Pros: work out room
Cons: NEW MATTRESS
The bed was very uncomfortable and there were no glasses to drink out of and no ice machine.
Comment from Hotel Management
15-Apr-2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I was disheartened to read that you did not find our new mattresses to be comfortable, please accept our apologies. We do not have an ice machine, however our rooms have a full size refrigerator with freezer and ice trays are provided. Additionally, we no longer keep dishware in guest rooms; however, these items are available at the front desk. I apologize if this was not explained to your upon check-in. Thank you for the feedback about your stay at our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 04-Mar-2015 on Hotels
3 out of 5
Recommended
for Business Travellers
by Brad from Iowa

Little outdated but I would stay there again

Posted 16-Jan-2015 on Hotels
Hotel is outdated but for an overnight stay, it's not bad at all. Must be one of the earlier ones built.
Comment from Hotel Management
04-Apr-2015 by Manager, Hotel Management
Brad - Thank you for taking the time to write a review of your stay. I sincerely apologize that our rooms were not up to date, but we are going to be in the process of getting a renovation done soon. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
3 out of 5
Recommended
for Everyone
by A verified traveller

Studio room

Posted 15-Dec-2014
Pros: Staff, location
Cons: Please clean ac/heat unit or at least change filter, use some perfume to kill that smell in worst case. I were almost vomit when the unit started.
Location: Good location, near 54-400 highway, closed to store, mall, gym.
pretty good condition for cheap price, studio room with one bed, microwave, fridge, kitchen, only thing really bother me is ac/heat unit was really SMELL and filter look nasty, I wonder how long it hasn't been clean. I had to open the door to let cold air in , that even better.
Comment from Hotel Management
27-Jun-2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond . I am sorry to hear that the air conditioning and heating unit was not working properly for you. In response to your feedback, I am going to be inspecting the rooms with my maintenance engineer to make sure the units are getting cleaned properly. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Feedback

Posted 24-Nov-2014 on Hotels
Staff was really nice but facility definitely needed some TLC.
Comment from Hotel Management
07-Feb-2015 by Manager, Hotel Management
Your review for our hotel was recently brought to my attention. I appreciate your kind comments about our staff; however, I am sorry to read that the condition of our hotel was not up to your standards. In response to your review, I will be working with my staff to improve our inspection procedures and cleanliness standards to ensure that our rooms are meeting our standards. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.