Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ks

Nice hotel

Posted 20-Apr-2015
Good room (Kind suite). There was a convention outside our room so it was a little noisy but that is not the fault of the hotel. A room down the hall had construction in it but the workers were amazingly quiet. Comfortable. Reasonably priced. Friendly and helpful staff.
5 out of 5
Recommended
for Families
by A verified travellerfrom kansas

Posted 28-Mar-2015
Pros: price and location
Cons: shower only in some rooms
a lot of outside noises, truck. A very good breakfast, easy check in
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Little Rock, AR

Good value for a quick one night stay

Posted 22-Mar-2015
Hotel is close to everything you might need. Room was clean and reasonably comfortable although beds were double rather than queen that I prefer. Breakfast was adequate although coffee was terrible and lukewarm.
2 out of 5
by A verified travellerfrom Kansas City

Weekend Visit

Posted 09-Mar-2015
Pros: The large open common space for the kids to play in the evening including an indoor pool.
Cons: If there are special rules on what is allowed in common areas, let you guests know or post signs or be consistent at the front desk when a guest asks.
Location: The location was convenient to Hartman Arena where we were participating in a sporting event.
We stayed at the hotel this weekend as it was close to the tournament my son was participating in. The location was great but there is a little construction at the exit. The front desk staff were confused and not trained at their jobs. They seems flustered and did not know the hotel policies. One of the hotel staff (Denise) was very rude to our group and another group in regards to what was allowed in the common area space. She was not consistent and argued over a simple question. The policy of no food containers was absurd and didn't use a lick of common sense. Beware, you can't have a pizza box in their open common space but it is ok for an adult group to drink beer and whiskey in the wide open space around all ages of children.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent service

Posted 27-Feb-2015
Appreciated that they gave me a late check out without charging me
2 out of 5
Recommended
for Families
by Elizabethfrom New Braunfels

Poor service after long trip

Posted 24-Feb-2015 on Hotels
Clerk had put in only one room for one night. Our stay was two rooms for two nights. She refused help when it was offered and we had to wait while 4 other parties checked in. We had just traveled 10 hrs with 3 kids. We were not offered any compensation
5 out of 5
Recommended
for Families
by Patrickfrom Denver

Was a Good hoice for circumstance.

Posted 05-Jan-2015 on Hotels
Room was fine. Glad they allowed dogs.
2 out of 5
Recommended
for Families
by A verified traveller

door would not shut

Posted 29-Dec-2014 on Hotels
We stayed in a room with an exterior andinterior doors . The exterior door would not latch unless you slammed and I mean slam it shut.
3 out of 5
by A verified travellerfrom P

Holiday Party Mayhem

Posted 28-Dec-2014
Loud and kids running around due to family holiday parties. Also one of these parties kids had thrown up or thrown food in the pool causing it to close down for the day, lots of sad kids wanting to swim. :(
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 25-Dec-2014 on Hotels