Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveller from Virginia

Close to airport, very clean rooms.

Posted 25-Sep-2014
Pros: The room was immaculate. Household staff did an excellent job! The breakfast buffet and service , excellent! Video and other games a plus for kids.
Cons: Update the decor of conference area. Brighten the lighting. Check humidity of rooms.
Location: Excellent dining. Specialty and favorites near by. 15 minutes from downtown. Easy commute to most anywhere. Small community festivals.
Check-in very smooth. Room nice and clean but oddly humid. Thought turning on air conditioning would remove moisture from air...it didn't. Over the course of a 3 night stay, clothes in travel bag felt damp. Exercise shirt and shorts would not dry out. Wooden box spring frame had clearly absorbed the moisture in the room and made loud creaking noises if you changed position on the bed. Ceiling tiles between air conditioning blower and return air were being sucked up out of their position. Apparently a significant ducting leak. The main conference area, the covered area between the two wings of the hotel was dark and a bit depressing. Interior decorations were dated and a bit odd for the area. Included bronze castings of wild life.
3 out of 5
Recommended
for Everyone
by A verified traveller from hutchinson,ks

Posted 14-Aug-2014
Pros: The location was great and the rates were good
Cons: Unable to sleep well because the air conditioning unit was terribly loud and the room was warm
Location: For us, the main thing was it's proximity to the airport
The shuttle service was great and the restaurant was good
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Great Location

Posted 24-Jun-2014 on Hotels.com
Our stay was fine, close to airport and free parking at Best Western with shuttle service to airport.
5 out of 5
Recommended
for Personal Event
by Happy from Kansas

Exceptional Staff

Posted 24-Jun-2014 on Hotels.com
We had a great stay; the staff from top to bottom was extremely professional and attentive to our needs and questions. As a past hotel and Best Western Owner, this operation is 5 star and well worth the money. Exceptional 3-night stay with top quality staff.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 22-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by Niki from Herington, KS

Best Western-Best Deal

Posted 30-May-2014 on Hotels.com
This hotel is, in my opinion, the best deal for traveling in and out of Wichita Kansas. High class value with a more middle class price. The room, restaurant and amenities were great, but the best feature was Albert, the front desk clerk. His 5-star service ensured that my 83-year-old mother's stay was pleasant and that she made it safely to the airport on time.
5 out of 5
Recommended
for Golf
by A verified traveller

Airport and West side access

Posted 29-May-2014 on Hotels.com
If you are needing on the west side of Wichita, this is a nice place to stay.
5 out of 5
Recommended
for Couples
by Dan from FL

Still number 1 in my book

Posted 18-May-2014 on Hotels.com
Stayed here with my girlfriend for another romantic trip, as I always do. This hotel still gets high marks from me. Staff very attentive, shuttle drivers prompt and professional, but hot tub temperature wasn't consistent. The first time we swam, it was not much warmer than the pool. Notified front desk. Later that evening, swam a second time, and it was almost too hot to get in. Notified front desk again. Can't comment on the second night, as we were out on the town late and didn't swim. But the third night, it was back to not much warmer than the pool. So, my guess is they're trying to find the sweet spot between too hot and too cool. Was told they recently had done some work on the filter. So they're trying. Other than that, the rest of the stay was excellent. Awesome place, good customer service. I'll deffinately be back.
5 out of 5
Recommended
for Everyone
by lynn from Salina, Ks

Great experience!

Posted 18-May-2014
Pros: Everything!
We spent the night & then left our car parked there for 10 nights.The room cost us about the same as it would to pay for airport parking. The shuttle took us to the airport & will pick us up when we get back! Great deal!
2 out of 5
by Henry from Dayton, OH

Old and outdated

Posted 11-May-2014
A/C so noisy could not sleep most of the night. Automatic alarm did not work. Glad I had used my own phone's alarm or would have missed my flight. Shower spicket so outdated that did not even have more than 2 settings. Awful stay. Hotel clerk tried to make it right by giving me some refund or discount, but could not since I booked it thru travel agency. I feel cheated.