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Reviews of Motel 6 Whittier, CA - Los Angeles

2 out of 5
Motel 6 Whittier, CA - Los Angeles
8221 South Pioneer Boulevard, Whittier, CA

Reviews

6.6
Rating 10 - Excellent. 150 out of 689 reviews" "
Rating 8 - Good. 168 out of 689 reviews" "
Rating 6 - Okay. 160 out of 689 reviews" "
Rating 4 - Poor. 102 out of 689 reviews" "
Rating 2 - Terrible. 109 out of 689 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Funny thing is the only thing I liked about the property was that my car was on it safely. I'm really disappointed in this property because I usually come and I'm a regular and it would always be clean ever since the covid it's nasty dirty I don't understand why you guys hire older folks that can't see or hear or smell. There's even been a time where I got a room and I didn't even stay there because she changed Mi rooms like three times and all rooms are dirty so I ended up just leaving
Stayed 1 night in Apr 2020
Response from Brand Experience Team on 15 Sept 2020
We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Alfonso

Disliked: Room comfort
Noisy because of close proximity to the freeway, noisy and inconsiderate guests. Whether blasting loud music, having the tv channel all the way up it just loudly talking, there was always something to be heard. It was a cold rainy night, the heater wasn’t working and sloughs I have the door and windows closed there was an inexplicable draft in the room. And there were sketchy looking people who seem free to loiter and didn’t think twice to a ask anyone for use of the WiFi password or personal hotspots
Stayed 1 night in Apr 2020
Response from Brand Experience Team on 15 Sept 2020
Hi Alfonso, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean friendly staff I would so come back again
Stayed 5 nights in Mar 2020
Response from Brand Experience Team on 15 Sept 2020
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

2/10 Terrible

Mike, Whittier

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service, hostile & unfriendly staff.
Stayed 1 night in Mar 2020
Response from Nancy on 3 Apr 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Nancy on 3 Apr 2020
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The employee's were very friendly and helpful. Wasnt noisy and pet friendly
Stayed 1 night in Mar 2020
Response from Nancy on 3 Apr 2020
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 Good

Victor

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Nancy on 3 Apr 2020
Thank you for the wonderful rating!! Nancy Y. #Team6

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Nancy on 3 Apr 2020
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Dase, Whittier

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had so many roaches ! Some dead on their back and some alive around the mattress!. The floor had so much dirt it didn't even look like there was a attempt on cleaning after Previous renters. When I called and told them about it and I also mentioned I would like to talk to the manager about a possible refund for I can relocate to another motel , I couldn't even get in touch with them. They ended up telling me that there was a clean room I can move into twice after the first one. In total I moved 3 different times while pregnant (5months) I repeatedly told them I had a lot of stuff including a Styrofoam Ice box full of drinks. After all that complaining hoping that they would actually give me the cleaning supplies for I can clean the damn room myself . I use to work as a motel 6 house keeper myself so I understand it's a hassle of a job,..... but THERES A CERTAIN REQUIREMENT OF CLEANLINESS THAT SHOULD HAVE BEEN MET. I witnessed myself when one of the workers came into my room supposedly clean , i watched her come literally to only remove the dead roaches and a very light sweep... old dark blood stains in the bathrooms didn't even seem to have a attempt on getting removed . Towels rips, tough to the touch, and covered in pubes. I'll never ever return here , even tho it was last min I fully regret coming and staying in a roach infested, horrible attitude having workers motel .
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Kelly

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Freeway directly behind motel no matter which room you get you will hear the freeway 24/7.
Stayed 2 nights in Jan 2020

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy room for 2.
Stayed 1 night in Jan 2020

10/10 Excellent

Sandnan4357, Santa fe springs

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly Staff . No shampoo only soap. Not bad 4 the price.
Stayed 2 nights in Jan 2020

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good front desk very helpful and nice
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Melissa

Stayed 1 night in Dec 2019

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay here again
The room was dirty and the toilet would not flush and constantly kept over filling
Stayed 1 night in Dec 2019

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Es ya bien me gusta y el personarse muy amable y el precio si está muy alto
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 6 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
THE ROOM OF THE HOTEL HAD A BAD ODOR, TOGETHER WITH THE SHEETS AND THE BED
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Single pane windows, surrounded by noisey freeweay and expressway, front and back; no place to hide from sound. Exhausted and zero rest due to sounding as if window was non-existant. IT REALLY WAS CLOSED.
Stayed 5 nights in Nov 2019

4/10 Poor

Bertha

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The restroom was filthy and there were cockroaches. I ended up leaving.
Stayed 1 night in Oct 2019

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities, room comfort
Good night sleep.
The first room that I got was dirty. The sheets were not changed or even cleaned. They had nasty brown spots. It smelled so bad like smoke, even though I requested a none smoking. But, the front desk right away gave me a new room that was newer and clean. Didn’t smell like smoke. I was happy with the move.
Stayed 1 night in Oct 2019

6/10 Okay

Martha

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
AlwYs plessant When i stay there. I enjoy the wayth they allow early check in
Stayed 1 night in Oct 2019

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was satisfied
It was a pleasant experience
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
I need a refund When I got there, receptionist said there’s no rooms and I had reservation.
Stayed 1 night in Oct 2019

2/10 Terrible

Marcela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was so rude and in desperate need of major customer service skills as well as common cursory. Then you mix in his condescending attitude, I wanted to reach around the counter and take it back to the old school days for this youngster and pretend that we had a landline still and we had AT&T! "I was about to Out And Touch Somebody!"
Stayed 1 night in Oct 2019

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room smelled like smoke. The ac smelled horrible and caused the bed to feel moist and wet. It was a very uncomfortable stay.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Stassia, LOS ANGELES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It always allows me to check in as soon as i make the reservation regardless of check in time.
Stayed 1 night in Sep 2019