GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Garden view room
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Coral sea view room
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Family room
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Reef Suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Reef View Hotel offers 383 guestrooms in a 19-story property. Guestrooms at Reef View Hotel offer DVD players, minibars, and coffee/tea makers. Guestrooms feature plasma televisions with pay movies. Guestrooms have refrigerators. Bathrooms include double sinks, separate bathtubs and showers, and hair dryers. Business-friendly rooms are equipped with wireless Internet access (surcharge), desks, and direct-dial phones. Guestrooms provide clock radios. Guestrooms also provide air conditioning. Some guestrooms have sea and ocean views. Services include wake-up calls.
All guestrooms are non-smoking.
Room Amenities
Dining
From fine dining to relaxed holiday fare, Hamilton Island has more than a dozen restaurants and cafés to choose from. Hamilton Island restaurants cater for families with the Kids Stay & Eat Free program and children’s menus to tempt young appetites.
There’s a restaurant for every occasion on Hamilton Island, whether you’re looking for family-friendly pizza or romantic Modern Australian fine dining. Head to Catseye Beach for resort restaurants and take your pick from the best range of options in Marina Village.
Inhouse Restaurant - Overlooking the tropically landscaped swimming pool at the Reef View Hotel, the Pool Terrace Restaurant serves buffet breakfast, lunchtime snacks and à la carte evening meals.
Recreation
Spa
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Reef View Hotel
of guests recommend
out of 13 reviews
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Showing 1 - 10 results (of 13) · See more Reef View Hotel reviews
“Pricey but matches this with excellent service and comfort”
The hotel is about eleven stories high and looks somewhat incongrous with the other low rise accommodation on the island. However it is the cheapest option. My wife's luggage was left behind in Sydney and the hotel did everything to get it there the next day in time for a wedding.Because the island is owned by one company everything is very expensive. Don't get ill because you will be charged an arm and a leg. Also the free shuttle service is often full leaving you to wait around for the next one. That's why everyone seems to hire the buggies that infest the island. In short, OK if you like a laid back break but very limiting if you like to be on the move.
“Great hotel”
Pros: Great location, only a few minutes walk to the beach and wildlife park. Also able to walk to the general store in 10minutes. Room was clean and had a huge bathroom! You've got a choice of taking a lovely shower with good pressure or draw a warm bath. Cons: Only con would be that they didn't have a microwave in the Reef View Hotel room, but there is a kettle. We got put on level one so the view was of budgie smugglers at the pool so I'd recommend you ask for one with a beach view if possible! All in all, I recommend this hotel and would go back!
“Not so impressed”
For a four star hotel I was disappointed. The first night we were put in a room right beside the elevator which runs outside the building and was woken up all night by the dings. The next morning I asked to be moved and it took nearly two hours for a supervisor to contact us with no apology for the wait. As you can imagine we were keen to see the island. The service staff at reception lacked proper training and were young and inexperienced. Our room was cleaned most days but we ran out of toilet paper twice and we were woken up up 8 on a sunday by a cleaner! She was talking on the top.of her lungs with a friend down the corridor and wasn't paying attention when we asked her to come back later. Again the lack the training was evident. The hotel itself is in desperate need of refurbishment and maintence. Holes in walls in the corridors by the elevators and mould in the bathrooms. The design of the corridors was NOISY especially the mini bar trolley. The breakfast menu at the hotel was a rip off 70.00 for two hot breakfasts. Highway robbery! Very dissappointing indeed. Management need to step up at the Reef View Hotel immediately.
“Hit and Miss at Reef View”
The Reef View Hotel is rated 4 star. This would have been the case in 1995! We have rather mixed feelings about this hotel and our time spent there. We spent 6 days and 5 nights at the Reef View last week. (July 2011) The Pro's: Great location overlooking Catseye Beach Easy walk to marina (only one short, steep hill) The pool is very lovely & large and well maintained, the lounge chairs are comfortable. The rooms are large & spacious. Views from the Coral Sea rooms are spectacular. Most of the food is quite good, and prices are reasonable. The Cons: The rooms really need refurbishment, as they are quite dated. The large fabric chairs in our room were dusty and stained. The carpet needed dry cleaning. The mattresses are plastic covered and there is inadequate coverage with mattress protectors and sheeting, leaving you to wake up hot and sweaty if the bottom sheet moves. Housekeeping is often haphazard. There was no Room Service menu in our room. The breakfast cards are outdated, and state at the bottom that they should be left outside the room by 8.30pm. We did this but no breakfast arrived! Housekeeping staff woke us at 8.15am on a Sunday morning to clean the room. On one occasion, the housekeeping staff did not pull the door shut after they had serviced the room. We don't know if we will return to Hamilton Island. We would possibly return to the Reef View if it were to be refurbished.
“Wedding Guest”
Hotel was perfectly located, 5 mins from the wedding we were attending. Room was ready early and the staff on check in were very helpful. Only stayed 2 nights, wish it could have been longer.
“Reef View Hotel”
Rooms in great condition. Communal areas in need of refurbishment/renovation. Buffet breakfast is good.
“very comfortable and lovely staff”
had a great time at the Reef View would recomend to everyone that whats a nice hotel at Hamilton Island.
“Super relaxing holiday”
Fantastic overall holiday on Hamilton Island. The beauty of the Whitsundays is breathtaking. The Reef View Hotel is a good family friendly hotel. Excellent breakfasts. There is a lack of good reasonable priced restaurants generally with the occasional poor service and the housekeeping at the hotel could definitely be improved.
“reef view hotel by alonso”
they did not leave enought towels or toiletries everyday. sometimes they made the room at 4 pm. reception and help desk were very bad.
“It was fine.”
I can't wait to go back to Hamilton Island, but would probably look for an alternative place to stay -- preferably a place with a kitchen. (Restaurants are very pricey....) The best part of the hotel was the external elevator -- the views from the upper floors (up to 19) were breathtaking. (Our room was on the 1st floor.). Why they didn't put a restaurant up there is beyond me. We were only there for 3 days, but were surprised when the room service was merely to exchange the towels -- they didn't even vacuum and the sand we brought in to the (awesome) shower was there the whole time. There was a dead bug in our hallway the entire 3 days (back to nature?!). The room was huge, but there weren't drawers for clothes. The people at the reception and the concierge and excursion desk were outstanding. I would stay there again just to be on Hamilton Island, but only after looking for alternatives.
Showing 1 - 10 results (of 13) · See more Reef View Hotel reviews
12 Resort Drive Hamilton Island, 4803 Australia
Nearby Points of Interest
Location Highlights
The preferred airport for Reef View Hotel is Hamilton Island, QLD (HTI-Great Barrier Reef) - 1.6 km / 1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Hamilton Island, Queensland, Australia: Whitsunday Islands
12 Resort Drive Hamilton Island, 4803 Australia
