Front of property

Reviews of Chalet Motel Whitefish

2 out of 5
Chalet Motel Whitefish
6430 Hwy 93 South, Whitefish, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 430 reviews" "
Rating 8 - Good. 125 out of 430 reviews" "
Rating 6 - Okay. 43 out of 430 reviews" "
Rating 4 - Poor. 14 out of 430 reviews" "
Rating 2 - Terrible. 9 out of 430 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Heather

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I think they need to hire real tradesmen. There were extension cords running everywhere. They tried to fix the leaky faucet in the tub but water sprayed everywhere while you showered. I got no response when I asked about a discount.
Stayed 2 nights in Sep 2023

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The Chalet Motel in Whitefish was very comfortable for us. Even though the motel is an older build, the upgrades made it great. I would stay here again if I return to this part of the country.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jacqueline

Stayed 3 nights in Sep 2023

6/10 Okay

KENNETH, Woodland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was functional, comfortable and quiet. Check-in and service was professional. Neighborhood is convenient to stores, laundry, etc. But the price was very high relative to the overall quality.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got kicked out b/c the door on 45 would not lock!
We were checked in and went to our room (45). The door was already open, I didn’t think anything about it. We finally got all our stuff up to the second floor and I went to shut the door but it would not latch. It was obvious the latch and striker plate were not aligned. I went to the office and was informed I didn’t know what I was talking about. The lady (Eva, I think) went to the room and said a loose screw was the problem. I said I thought it was more than just a loose screw. It was the only lock, the dead bolt had been removed. I offered to attempt to fix it if she could get a screwdriver. She declined my offer. She made me feel belittled and talked down to. When she raised her voice talking to me I knew I wasn’t going to get anywhere, then I said I couldn’t leave my property in a room that didn’t lock. She said, “fine I’ll give you a refund”. I objected to the refund because I had trouble finding this room ten days earlier. To make this long story shorter, she kicked two 78 year olds to the curb at 6pm. I would not recommend this place to anyone,
Stayed 2 nights in Sep 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Spotty wifi
Stayed 2 nights in Sep 2023

8/10 Good

Justin, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The improvements are dated, but the vib is good. Everything was clean and functional.
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This location was close to downtown and staff were very kind
Stayed 1 night in Sep 2023

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town is a plus; but overpriced by $50.
Stayed 1 night in Sep 2023

8/10 Good

Kathy, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff and beds were comfy. We appreciated having an assortment of thick and thin pillows. But no deadbolt for the door so no way to secure yourself in other than the door lock that staff can access. Needs more towel racks and a taller bedside table lamp. Had a nice fridge with bigger freezer compartment than most hotels. Cozy motel with lots of flowers.
Stayed 1 night in Sep 2023

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mukund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kenzie, St. Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome!
Stayed 2 nights in Aug 2023

10/10 Excellent

Frank, Minden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant operator, very helpful, enjoyable stay. I would definitely stay there when in the area again.
Stayed 1 night in Aug 2023

10/10 Excellent

Kaitlyn

Liked: Cleanliness, amenities
After a full few days of hiking—the Chalet was great and so accommodating for later arrival

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chalet!
It's obvious this lovely motel is well tended and cared for. It has a nice chalet vibe. There are flowers everywhere, table and chairs outside each room and picnic tables on the grounds as well. Check in was easy. The rooms are nice size, beds comfortable, the fridge is large enough for an extended stay. There are even pretty Japanese robes in the closet area.
Stayed 1 night in Aug 2023

4/10 Poor

Patty

Travelled with group
Disliked: Staff & service
Front desk person was rude. Limited toilet, dead battery in the clock, dirty glass cup.
Stayed 1 night in Aug 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel. Super nice owner. Goes the extra mile. Rooms have a great vibe. Newly renoed!
Stayed 1 night in Aug 2023

10/10 Excellent

Kaitlynn

Liked: Cleanliness, staff & service, property conditions & facilities
super cute. perfect spot if you wanna stay near glacier
Stayed 3 nights in Aug 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing at the chalet. They even got me a bucket of soapy water to wash my bike they next day.
Stayed 1 night in Aug 2023

10/10 Excellent

Christos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, homey, super friendly staff.
Stayed 2 nights in Aug 2023

6/10 Okay

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not all the plug ins worked, had to plug the coffee pot in between the beds.
Stayed 1 night in Aug 2023

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, good vibe. Our bikes were safely parked out front of our room. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique wonderful place to stay
Stayed 1 night in Aug 2023

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities
Convenient check in even at a late hour. Simple, clean and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lina

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Alan

Liked: Staff & service, room comfort
Disliked: Cleanliness
a few ants and a remote less tv for $300
I am consider myself a regular visitor at the Chalet over the past decade. Covid brought new owners and she is wonderful and full of exciting ideas for the place and the rooms - which she is remodeling nicely. This trip was not the best - we arrived in our rooms and began killing ants - after about 30 we thought we should call that in to the owner. She is a hands on owner . She offered to spray or to move us . We chose to move. The ants were living in the wall and were there because of the food that was behind the bed. Owner was autopsies they had ants in the second floor - then said - it’s Montana there are ants. Not those ants though. We went to the suite and then the telvison had no sound - after a hour and switching tvs and fumbling the volume came back but no remote. And this room was not cleaned that well either - with pieces of chicken bone/food under the table, by the garbage … Other than that it was an ok stay. I will reconsider my next stay as the $300 a night rate was way to much to pay for the experience! We did get to check out at 11:30 which was nice.
Stayed 1 night in Aug 2023

8/10 Good

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Stayed 1 night in Aug 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We were on the ground floor and the people above us were loud on their feet
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cute little Motel was the perfect place to stay for the spontaneous road trip I went on to go see the road to the sun, it was so welcoming and clean and the staff were amazing and so helpful, I’d definitely recommend staying here the next time you go to Whitefish or even just anywhere around the Glacier National Park
Stayed 1 night in Aug 2023

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front porch area.
Stayed 1 night in Aug 2023

8/10 Good

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and comfortable
Stayed 1 night in Aug 2023

8/10 Good

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have no reservations returning to this establishment. Staff helped in many ways.
Stayed 1 night in Aug 2023

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Perfect place to stay if you want sunrise in Glacier National Park. 30 miles to the gates. The staff could certainly use some lessons in customer service though. Barely acknowledged we were there. Rather combative. Just be friendlier please The room was extremely clean though and it was a quiet night.
Stayed 1 night in Jul 2023

10/10 Excellent

LARYSSA

Stayed 1 night in Aug 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Best kept secret in Whitefish
Everything is in the room It just is not new. Cleaners need to empty garbage cans everyday. Head staff were very helpful and willing. I will return.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Opened right on time. Very friendly. Stairs would be difficult for some
Stayed 1 night in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Liked: Cleanliness
MT
I don’t understand all of the glowing reviews of this place. It’s an OK motel that was built 40 years ago. We had some issues with the refrigerator, a window screen that was bent, the AC and the remote didn’t work properly, etc. I would give it a 6.5 to a 7.
I added tissue to a hole in the frame of the screen to keep out bugs
Patched wall
Stayed 1 night in Jul 2023

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint wonderfully decorated hotel
Lovely hotel with thoughtful touches everywhere.
Stayed 2 nights in Jul 2023

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You Will Love It Here
Eva and Alejandro go out of their way to make every guest feel welcome and comfortable. The rooms are clean, and housekeeping comes daily. There are also personal touches… flowers in a small vase in our room one day, and home baked cookies another. I was expecting a package, and Eva made it her priority to get it safely to me. The grounds are landscaped, and tables - chairs - hammock swings dot the property, for cozy outdoor views. Loved it.
Stayed 5 nights in Jul 2023

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with everything in our room. The staff was pleasant and fixed one issue with our TV very quickly. Thank You.
Stayed 2 nights in Jul 2023

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight stay
Staff was friendly and helpful. Room was decent with good in room amenities. Beds weren’t great, but nothing wrong with them. Room was clean
Stayed 1 night in Jul 2023

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique and charming!
Stayed 2 nights in Jul 2023