Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Sarahfrom Framingham

Great Hotel!

Posted 20-Feb-2015 on Hotels.com
This was a wonderful stay! Everyone was very friendly, helpful, and enthusiastic. I would definitely stay here again!
Comment from Hotel Management
28-Feb-2015 by Alissa, Hotel Management
Wow! Thanks so much for your 5/5 review and the compliments about our staff. They will all be so pleased to see this. Be sure to visit us in the spring when the gardens at the hotel and Pirate's Cove are in full bloom. We look forward to having you as our guest again.
5 out of 5
Recommended
for Families
by Silviafrom Nantucket

We will be back :-)

Posted 28-Jan-2015 on Hotels.com
We loved it. Comfy beds, clean room, great service. Kids loved the swimming pool
Comment from Hotel Management
02-Feb-2015 by Alissa, Hotel Management
Thank you so much for your positive 5/5 comments about our hotel! We take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!
3 out of 5
Recommended
for Families
by A verified traveller

Good for a weekened

Posted 22-Jan-2015 on Hotels.com
Room was good for a family of four for a weekend trip. Everything was clean and decently maintained.
Comment from Hotel Management
25-Jan-2015 by Alissa, Hotel Management
Glad to hear that you enjoyed your weekend trip to North Conway! Our staff has great pride in the cleanliness of the hotel and will be pleased to see that they were recognized! We look forward to having you stay with us again.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Amelia Connerfrom North Conway, NH

Wonderful

Posted 22-Jan-2015 on Hotels.com
It's very clear why this hotel was named 2014 hotel of the year by choice hotels. I would not hesitate to stay here again.
Comment from Hotel Management
25-Jan-2015 by Alissa, Hotel Management
Thank you so much for your 5/5 rating and your wonderful comments about our hotel. We are very happy that you enjoyed your stay and we look forward to seeing you again!
5 out of 5
Recommended
for Families
by A verified traveller

Choose this one

Posted 28-Dec-2014 on Hotels.com
We visited North Conway for a family skiing holiday and chose Comfort Suites for location, room size/facilities and inclusive breakfast. We were very pleased with all of these and would add the service on the front desk too.
Comment from Hotel Management
10-Jan-2015 by Alissa, Hotel Management
Wow! Thank you for the awesome 5/5 rating. Our staff was so excited to read your comments. It's snowing outside today, hopefully we will see you for another ski vacation this winter. Happy New Year!
4 out of 5
by A verified traveller

Nice hotel, to many children

Posted 26-Dec-2014
Very nice hotel. Bed was comfortable and liked the sitting area. However, there were many loud children and could hear them running up and down the halls in my room. The children are the only reason I would not recommend to a friend.
Comment from Hotel Management
27-Dec-2014 by Dave, Hotel Management
Thank you for your review of our hotel. I truly apologize for the inconvenience of the unsupervised children. I hope that you placed a call to thr Front Desk so that they could take care of this issue. We are a family friendly friendly hotel, but we ask our families to respect the other guests when visiting. It did not work this time. Please consider another visit, your business is very important to us! Spring and Autumn seasons usually have fewer families and that could be a perfect, quieter time to visit us. Enjoy your winter season!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

excellent hotel!

Posted 22-Dec-2014 on Hotels.com
Wonderful nights sleep. Great location, bed, hot shower, and good breakfast!!
Comment from Hotel Management
10-Jan-2015 by Alissa, Hotel Management
The staff was so excited to see your 5/5 review. We are so glad that you had a wonderful stay. We hope to see you again this winter. Happy New Year!
5 out of 5
Recommended
for Couples
by Nathaliefrom Laval, Qc

Excellent

Posted 20-Dec-2014 on Hotels.com
Très belle chambre et magnifique buffet petit-déjeuner!
Comment from Hotel Management
10-Jan-2015 by Alissa, Hotel Management
Nous sommes tout simplement ravi de voir votre 5/5 examen de notre hôtel. Nous espérons vous revoir bientôt. Bonne Année!
5 out of 5
Recommended
for Couples
by emmafrom Bristol

Excellent hotel, helpful staff and great location

Posted 14-Dec-2014 on Hotels.com
The staff at this hotel were very helpful, even having copies of local restaurant's menus. The room was pristine and very large. Breakfast had an excellent range of food and drink and there was always coffee and tea available. The location of the hotel was great with the centre of the town and the outlet shops very close by.
Comment from Hotel Management
21-Feb-2015 by Dave, Hotel Management
Your terrific 5/5 scores and compliments are greatly appreciated. Our staff is very proud of their hotel and it wonderful to be recognized by our guests! Thank you for staying with us and we hope to see you again soon! Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick night

Posted 14-Dec-2014
Pros: Very clean and close to the main road
Cons: nothing comes to mind
Location: I stayed in North Conway. Had to do a little business, but I brought my wife and son for the ride. We did a little shopping and a quick train ride.
We showed up late. The people behind the desk had nothing but smiles on their faces. They recommended a great place for dinner. The next day, the breakfast they provided was very good. No complaints. :) I was very happy with everything. I would definitely stay there again.
Comment from Hotel Management
17-Dec-2014 by Dave, Hotel Management
Thank you for choosing our hotel for your North Conway visit. It was our pleasure to serve you. Your 5/5 scores and compliments have made us very proud. We hope to see you again soon! Happy Holidays!