Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
76% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from New Martinsville

Nice hotel very close to Uniglobe

Posted 01-Sep-2014
Pros: Great bed, parking garage, close to Uniglobe
Location: The Metro Diner is close.
We were to leave from the Uniglobe office at 6:00 a.m. So we made our 11/2 trek north the night before, parked our car, and got a great night's sleep. The next morning all we had to do was dress and go across the street.
2 out of 5
by A verified traveller

Posted 29-Aug-2014
Wifi never worked, printer did not work in business center. Lots of people smoke right at the main door. Gusts are shouting in the lobby (I beleive they were drunk).
2 out of 5
by A verified traveller from Pittsburgh, PA

At least they had a vacancy.

Posted 19-Aug-2014
Pros: The view of the river.
Cons: Such a grand lobby area, such a shame that it has been let go. Definitely in need of a renovation.
Location: Nothing opens before 10am, even the coffee shops, had to drive a ways to find breakfast. The river walk area was nice.
We were looking for a place close to Moundsville, and this place was the only one that had any rooms, now I know why. Upon entering the Hotel, the smell is the first thing that greets you, overwhelming cleaning fumes trying to cover the underlying musty/mildew smell. The staff was adequate, although not overly helpful. Two tiny elevators to go up to the quest rooms, the elevators are dirty and creepy. When the doors opened and you step into the hallway, the stench of cigarette smoke is the first thing you notice, even though it is a non-smoking area, it smelled like years of smoke that they again tried to cover with chemicals. Once in the room, it was much better, although the beds had old, squeaky springs and paper thin pillows. The air conditioning worked well, and we did have a nice view of the river from our window.
4 out of 5
for Families
by A verified traveller

Posted 18-Aug-2014
Much improved since my days in Wheeling in 1981-82.
2 out of 5
by A verified traveller

Staff Nice, Room filthy

Posted 11-Aug-2014
Pros: Staff friendliness, provenance of the historic elements.
Cons: Cleaned, revamped - repaired, dripping sinks fixed, dings, cracks and scuffs repainted,etc. Staff could use proper uniforms
Expedia failed to contact us that the McClure was full after we had booked in advance. So we got there road-weary at 11:00 p.m. to check in, and were notified that they were full and that Expedia should have let us know. After the 2 staff members spent much time on the phone with Expedia and surrounding hotels in the area it was deemed that the entire area was full - no rooms. The staff then called a guest who had booked a block of rooms, but was still waiting for the arrival of a friend, who was going to be a day late, and he generously agreed to let us have the room for the night. The hotel is historic, but hasn't been kept up. We were relieved and grateful to the guest and the kind staff who helped us! Unfortunately the room was so very dirty--in the usual ways of mildew and hair in the bathroom-- but also in more obscure ways of a thick layer of visible dust on the entertainment center and a forgotten handful of nails (?) in the corner (telltale to how thorough the vacuuming was). Ultimately, our schedule allowed us little time there, arrived late, left early in the morning. Staff went the extra mile and were kind, room needed a serious cleaning.
4 out of 5
for Everyone
by A verified traveller from columbus

Center of wheeling

Posted 07-Jul-2014
Great customer service.. Could have been a bit cleaner in our bathroom..
2 out of 5
by A verified traveller

Posted 05-Jul-2014
The staff was not terribly friendly and the continental breakfast was not good. The room itself was comfortable but no matter how I tried to turn down the ac it was still freezing in the room. I will not be staying here again.
3 out of 5
for Everyone
by CJ from Toronto. canada

Close to downtown and major highways

Posted 30-Jun-2014
Everything was average but breakfast was very terrible
1 out of 5
by A verified traveller from Central Kentucky

run-down and unkempt

Posted 30-Jun-2014
Pros: The cafe in the restraunt was not much to look at, but the service was excellent and the food was much better than I expected.
Cons: quieten down the staff, get better sweepers so the place is not so dirty. replace broken and damaged furniture and fixtures. leave AC at least on low
Location: good location for those having business in downtown Wheeling.
The room was hot, the bed was worn out and squeeked. The furniture in the room was damageed. The sink was cracked and mildewed. The hairdryer did not work. The carpet was frayed. the bathroom in the public areas was dirty ansd smelly. The morning cleaning crew was loud and played country music in the halls and hollered at each other. The AC had been turned off in the room. It was a 90 degree day so when I arrived at 11 pm that evening the room was an oven. Please leave AC at least on low if rooms are reserved.
2 out of 5
by A verified traveller from Kansas city

Tub was stopped up and did not drain

Posted 24-Jun-2014
Staff made us go get a new key and move ourselves customer service was lacking