Front of property

Reviews of Hotel Pontives

3 out of 5
Hotel Pontives
Via Pontives 36, Val Gardena, Laion, BZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 5 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Pontives was exceptional. The staff are incredibly friendly and the food at the restaurant was delicious. A great variety to choose from and very generous portions. They were even kind enough to pack us lunch to go upon check out. Location is great and close to many sites and amenities. I highly recommend staying here to anyone visiting the region.
Stayed 1 night in Sep 2023

10/10 Excellent

Nayara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying in there. Staff super friendly and helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Gary

Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with wonderful staff. We thoroughly enjoyed our stay. Should also mention that the on-site dining was very good as well!
Stayed 4 nights in Jun 2022

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on site restaurant with good food and friendly welcoming staff. Great sized room. Traditional in style.Convenient for skiing by car
Stayed 2 nights in Jan 2022
Response from Egon on 27 Jan 2022
Grazie per La vostra recensione. A presto . Lo staff dell' Hotel Pontives.

10/10 Excellent

Portia Y

Stayed 4 nights in Sep 2021

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. The staff was extremely kind and welcoming and even gave us bus tickets. The bus stop it also conveniently located right across the street and is a quick ride to downtown Ortesei. Be sure to eat there for dinner one night, very generous portions! Breakfast was delicious, and best cappuccino thus far in Italy!
Stayed 2 nights in Aug 2021
Response from The owner on 29 Sept 2021
Buonasera Signora Alyssa; La ringraziamo di cuore per la bellissima recensione. Siamo estremamente contenti che abbia apprezzato i nostri servizi offertiVi nel periodo del Vostro soggiorno . Saremmo lieti di poterVi salutare in un'altra occasione nel nostro albergo. Tantissimi saluti da tutto lo staff del Hotel Pontives.

8/10 Good

Ersin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
hotel was old but staff was nice. We booked with dinner. We are really pleased with food. Definitely recommend this place.
Stayed 3 nights in Jan 2020
Response from Reinhard on 5 Mar 2020
Hello Ersin, Thank you for the good review. we waiting for you again. Hotel Pontives & Staff

10/10 Excellent

Charles, Brooklyn, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at the family-run Hotel Pontives on a road trip through the Dolomites and thought it was ideal for a mountain vacation. The room was a bit old fashioned but large, comfortable and very clean. We had a balcony and there was a skylight in the bathroom. After long days exploring the mountains (don't miss the cable car to the top of Seceda) we had dinner in the restaurant both nights and really enjoyed it. The menu had typical South Tyrolean dishes and the portions were quite large so order judiciously. The breakfast was very nice. Staff and service were warm and friendly so we felt well taken care of.
Stayed 1 night in Oct 2019
Response from Renato on 16 Oct 2019
Good morning Charles, thank you for your good rewiev. We are happy that you like our hotel and our tipical Tyrolean dishes. We hope to see you again :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the cook is great, every night we have different dishes and they are delicious. The price is extremely reasonable. The hotel makes sure everyone has good nutrition food before setting out to hiking, and provide delicious local dishes for guest to enjoy it after a hard and tried day in the mountain. The staff are super helpful and friendly, Sylvia helped me out with direction and tips how to get around with public transportation. I highly recommend the location of Pontives hotel, quiet location and bus stop literally at the driveway in hotel property.
Stayed 4 nights in Jul 2019
Response from Renato on 30 Aug 2019
Thank you for your good review. We hope to see vou again for a beautiful holiday!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very friendly and kind. When I was coming back late and requested a dinner be made and brought to my room, they did this for me. This is extra ordinary. I would rate such good service as a 5 star hotel .
Stayed 2 nights in May 2019
Response from Renato on 24 Jul 2019
Grazie per aver soggiornato da noi. La vostra recensione e´molto importante per noi. Speriamo di rivederla Hotel Pontives e Staff

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in the Dolomites
The owners were very friendly and helpful. The free breakfast was great. Good food at the hotel restaurant.
Stayed 2 nights in Aug 2018

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Incredibly friendly staff, and excellent service. Very clean, and quiet, and only 5 min from Ortisei.
Stayed 2 nights in Jul 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, inviting and comfortable
I was here on business. The hotel itself is in a scenic valley, but don't expect views or the massive peaks from the hotel. It's a short, and very convenient bus ride into Ortesei from the hotel, and from Ortesei you can hike up to some amazing viewpoints, or, if you're pressed for time, there are 3 gondolas that will whisk you to the top, and you can hike further up from there, or back down to Ortesei. The staff and Hotel Pontives were extremely friendly and helpful. The onsite restaurant served up good pasta dishes and the salad bar was a welcome treat. Breakfast was also very ample, with a wide variety of options to choose from. One of the attached photos is from the deck of my room; the other is from the top of the Mt. Seuc Gondola, out of Ortesei.
Stayed 2 nights in Jul 2018
Response from Renato on 30 Jul 2018
Hallooo Buona sera , siiii Grazie '' bellissimo '' cordiali saluti da Renato 6 Team Pontives

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Feb 2020
Response from Fam Kasslatter on 1 Apr 2020
Vi ringraziamo della buona recensione , anche noi siamo molto sodisfatti che avete aprezzato la nostra buona cucina siamo molto onorati dei complimenti che abbiamo ricevuto da Voi speriamo di averVi ancora nostri Ospiti graditi in occasione un cordiale Saluto da tutti noi Fam Kasslatter Hotel Pontives & Staf complimenti i

10/10 Excellent

Lucia, Milano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente negli ambienti, attenzione e cordialità da parte del personale
Stayed 1 night in Dec 2019

10/10 Excellent

Martha, Rosenheim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal und die Besitzer waren besonder freundlich und sehr aufmerksam.
Stayed 3 nights in Dec 2019
Response from Reinhard on 21 Dec 2019
Guten Abend Dankend , in der Angelegenheit Wünschen wir Euch ein Frohes Weihnachts Fest una Alles Gute in Neuen Jahr Fam Kasslatter - Hotel Pontives

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
e tranquilla pulita e vicino hai posti da visitare
Stayed 4 nights in Aug 2019
Response from Renato on 2 Sept 2019
Grazie per la bella recensione. Speriamo di rivederla presto.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Aug 2019
Response from Renato on 2 Sept 2019
La ringraziamo per la bella recensione. Speriamo di rivederla presto.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pulizia la cordialità e i pasti eccellenti della struttura
Stayed 4 nights in Aug 2019
Response from Renato on 2 Sept 2019
Grazie per aver apprezzato la nostra cucina e la cura che cerchiamo di avere per tutti i nostri ospiti. Speriamo di rivederla presto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale al 100% disponibile e gentile... Ristorante ottimo, anche nella decorazione dei piatti
Stayed 2 nights in Jul 2019
Response from Renato on 24 Jul 2019
La ringraziamo per la bella recensione, ma anche per aver soggiornato nel nostro Hotel e per aver apprezzato la nostra cucina. Speriamo di avervi ancora nostri graditissimi ospiti. Hotel Pontives e Staf

6/10 Okay

Soo Jin

Liked: Cleanliness, property conditions & facilities, room comfort
조식은 생각보다 좋았어요~
장점- 조식이 생각보다 좋았음. 매우 조용함. 단점- 무료와이파이가 너무 약해 이용이 어려움. 주변에 가게가 없음. 차로 여행하는 분들에게는 괜찮겠지만 대중교통으로는 불편한 위치임.
Stayed 2 nights in Jun 2019
Response from Renato on 22 Jul 2019
Grazie per aver soggiornato presso il nostro Hotel. La vostra recensione e´stata molto importante per noi. Speriamo di rivedervi Hotel Pontives e Staff

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
da ringiovanire
hotel che necessita di una grande ristrutturazione soprattutto per quanto riguarda i bagni. poi, ma quello è gusto mio, non amo la moquette, che già sa di vecchio e peggiora la cosa!
Stayed 2 nights in Feb 2019
Response from Renato on 14 Mar 2019
GRAZIE CORDIALI SALUTI

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel correct mais aucune personne ne parle le français. J'ai trouvé l'équipe en place assez distante et froide
Stayed 6 nights in Aug 2018

10/10 Excellent

manuel, bergamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come a casa
Ideale per chi cerca ambiente caloroso è famigliare ma ugualmente gradevolissimo
Stayed 4 nights in Aug 2018

10/10 Excellent

Mauro, Spinea, Ve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole Hotel a 5 km da Ortisei.
Personale affabile, molto cortese e disponibile. Eccellente cucina con portate abbondanti. Comodo con i collegamenti autobus per Ortisei che sono gratuiti.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nel cuore delle meraviglie della montagna
Un grazioso Hotel, gestito da persone gentili e sempre disponibili, coadiuvate da personale molto cortese. Ottimo il cibo. La posizione è strategica: vicino a molti impianti e vicino ad Ortisei, dove, di sera, si può godere una piacevole movida. Senz'altro consigliato alle famiglie per il calore con cui si viene accolti.
Stayed 4 nights in Jan 2018
Response from Renato on 10 Feb 2018
Buona sera , abbiamo passato una settimana fantastica e ci è un piacere poterVi onorare tra i nostri Ospiti affezionati cordialissimi saluti da Renato & team Pontives

6/10 Okay

Laura, Bologna

Liked: Cleanliness, staff & service, property conditions & facilities
Siamo stati bene
Buon rapporto qualità prezzo in altissima stagione. Qualità del servizio e gentilezza del personale veramente top. Pulizia ineccepibile. Cucina discreta per la cena, colazione ottima. Certo gli arredi sono vintage, lo skiroom molto essenziale e ci è mancata una zona relax ma nel complesso il giudizio è positivo.
Stayed 5 nights in Jan 2018
Response from Renato on 13 Feb 2018
Buon giorno , Vi ringraziamo e siccome abbiamo passato un piacevole periodo assieme che é stato molto bello ,Vi informiamo che siete stati registrati nella nostra liste dei Clienti affezionati e preferiti cordialissimi saluti da Renato & Team Pontives

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich war sehr positiv vom sehr üppigen Frühstücksbuffet überrascht - das bin ich aus Italien doch als meistens recht dürftig gewöhnt, selbst in deutlich teureren Hotels.
Stayed 1 night in Jun 2017

8/10 Good

laura, fe

Liked: Cleanliness, staff & service, property conditions & facilities
Paesaggi bellissimi
Ottima cucina, staff professionale e disponibile. Ambienti puliti,arredamenti un po' retro. Rapporto qualità prezzo buono.

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imøtekommende og hyggelig personell
Dette er et hotell med mye sjarm og personlighet. Personellet er veldig imøtekommende og hygge. De har en veldig god frokost, som er inkludert i prisen. Hotellet har en bra beliggenhet med bare 10/20 min til ortisei og Seiser Alm.

10/10 Excellent

XAVIER, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El wifi desde la habitacion era casi inoperativo o nulo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
personale gentilissimo, buona la colazione, albergo posizionato in ottima posizione per il raggiungimento delle piste da sci

10/10 Excellent

Ota, Praha,Česká republika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doporučuji
bezproblémový pobyt,čistota,strava

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pttimo
Ci siamo trovati benissimo. Ci ritorneremo senz'altro !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympas et confortable
Sejour confortable, tres grande chambre, style un peu vieillot pour l’intérieur mais tres bien recu par les gérants. Par contre la partie restaurant est un peu cher, on y mange correctement.

8/10 Good

Sara

Liked: Cleanliness, staff & service

10/10 Excellent

Ota, Praha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pontives
Byli jsme velmi spokojeni, ubytování, velmi milý personál a vynikající kuchyně!

6/10 Okay

J, tuscany

Liked: Cleanliness, staff & service
Family driven Hotel. Good food from this hardworking family. The hotel and rooms need to be refreshed, but the room was clean and the food was good. Location was not impressive by any means and you need to go further up the val gardena for that (views). (lesson learned) It was a sleepover stop on the way to Tuscany and for that it served its purpose. Must be a good budget alternative for skiers in the winter, they had a hotel skilift shuttlebus outside.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pontives (Loc. Pontives - Ortisei)
A due minuti di macchina da Ortisei e con grande prato antistante è stato ideale per i bambini e ha portato un disagio assolutamente minimo per raggiungere centro città e impianti. Conduzione familiare semplice ma caratterizzata comunque da gentilezza e attenzione verso il cliente. Più che sufficiente il livello della cucina.