Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston

Close to concert hall

Posted 23-Dec-2014
Wonderful staff and beautiful rooms and atmosphere
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Salem ma

Great hotel. ..just overnight bit worth it

Posted 22-Dec-2014
Everything about this hotel was great the only reason I gave 4 starts on comfort was the fact there was no bath tub just a slower, wife likes baths. Other than that I would stay again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston, MA

Convenient to NYCB Theatre.

Posted 18-Dec-2014
Pros: Room was clean. Staff was friendly.
Cons: The room was too bright for sleeping.
Location: Near NYCB Theatre at Westbury.
Overall this is a nice hotel with clean rooms and a friendly staff. However several things annoyed me. The restaurant has a practice of automatically tacking on a 20% gratuity to the bill without either posting or verbally stating this; I assume a large fraction of guests never notice and double-tip. For those who wanted them, there were no printed maps or hotel information of any kind available. I couldn't figure out how to set the complicated alarm clock. And all of the glowing lights in the room, including blue LEDs on the light switches, make it difficult to get a good nights' sleep.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mass

A night out on the town

Posted 18-Dec-2014
Pros: The Staff was Great
Location: The Westbury Theatre also Movie Theatre
Great location for all activities in the area !!!!! We will be back to your hotel in march of 2015 !! All types of different restaurants in this area also
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay

Posted 14-Dec-2014
I had a late check-in, which went very smoothly. The bed and pillows were soft and the wake-up call was great. I wasn't able to make it to the phone and the front man knocked on the door to make sure I was up. Breakfast in-room was fast and fresh.
4 out of 5
Recommended
for Everyone
by A verified traveller

Easy to find, friendly approachable staff

Posted 08-Dec-2014
Room was clean, staff very friendly and helpful. An excellent stay
5 out of 5
Recommended
for Couples
by A verified travellerfrom New England

Lovely and relaxing facility

Posted 02-Dec-2014
Pros: I was delighted by the decor, general cleanliness, wonderful food and hospitality.
Cons: At check-in, tell how to use TV to get familiar with facility and services. Dining Rm could be neater: food on carpet & seats at start of service 2X.
Location: Easy access to Rt 495, which leads to everything on LI. Franchised stores and restaurants in immediate vacinity.
Stayed there while visiting family in Port Washington. A bit out of the way but well worth a few extra minutes on the expressway as there is not much to choose from in the area. I got lots of rest and felt pampered.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel stay

Posted 02-Dec-2014
We had a fantastic time and the bed is so comfortable. The only thing lacking was the water pressure in the shower. Great hotel staff, too!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Smithtown,NY

Perfect for a night after the show

Posted 28-Nov-2014
Pros: convenience & price spa and fitness facilities were clean & well maintained 20% gratuity added on everything
Cons: Room service. The food was delicious, unfortunately we were not given silverware or napkins. And we were overcharged - but manager corrected
Location: Westbury Music Fair is right next door
The room was wonderful, clean & roomy. The bed was so comfortable and the bathroom was spacious with a great shower head & hot water with plenty of pressure. When we made our reservation we were told they would shuttle us to the concert next door. BUT upon check-in we were told they could drop us off but there was no driver available to pick us up after the concert. I enjoyed a massage, facial and scrub - all professional and pleasant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Binghamton, New York

Everything to love!

Posted 15-Nov-2014
Pros: The restaurant staff went beyond the call of duty.
Location: It was a business trip, not much time to visit many places.
I reserved the room for my wife and daughters. It was their first visit there, and they continuously raved about the accommodations, location, and friendly staff.