Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Nottingham

Good location for the city

Posted 10-Mar-2015
Pros: Very friendly staff. Great facilities ie pool. Quiet room. Good wall-mounted TV. Good wifi connection.
Cons: Room look a bit tired, the brown laminate wearing in a number of place so a bit shabby. More choice on the TV would have been a plus
Location: Convenient for Elland Road for those who are football fans. Park and Ride not far so easy to get into the city which has great shops, arcades.
Overall a good experience. Food in Victory cafe not great possibly more geared for drinkers. rooms comfortable and amenities appreciated - hairdryer, iron etc. Were there for 3 nights and room was serviced each morning.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ENG West Midlands

Nice hotel with lovely facilities

Posted 26-Feb-2015
Enjoyed the use of free facilities. Was abit cold in the rooms and heating options were not available apart from that stay was great.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Teesside

The room was very modern and clean.

Posted 18-Jan-2015
We have a lovely evening at the hotel along with breakfast in the morning. Very good value for money, especially with free parking and easy access across Leeds.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom northampton, england

Lovely weekend break

Posted 06-Jan-2015
We spent the weekend here and it was perfect. The food in both the bar and restaurant was brilliant and not too expensive, the prices in the bar also was very reasonable for a hotel. The staff at this hotel were very pleasant and polite and overall a very good stay and would definitely come back again.
1 out of 5
Recommended
for Couples
by Mikfrom Scotland

Won't be staying again

Posted 28-Dec-2014 on Hotels.com
Booked this for a Xmas stay while we were seeing my father nearby Website looked good and price was very competitive (around £55 per night for 3 nights including breakfast) However, the hotel didn't live up to its hype and we won't be staying again even at a discounted price. Positives Reception staff on arrival were very good, friendly and efficient. Breakfast was reasonable - help yourself to what you wanted with a full (almost) breakfast available. Breakfast staff very friendly and helpful Free Wifi - (although no-one bothered to mention the required password) Negatives Reception staff on departure couldn't be bothered. No-one asked how our stay had been. The room was very disappointing. We were on the top floor and the room was an OK size. However, the carpet was very dirty and needs replacing. Lighting in the room is very poor. TV reception is poor and I could only find 4 terrestial stations and 2 SKY The bathroom shower is a complete joke. There's a large shower head but only a trickle of water. Better to get washed in the sink. Housekeeping was variable. The first day the carpet was left dirtier than it had been. Dirty glasses hadn't been replaced. The hotel doesn't seem to know what it wants to be: a hotel; a gym/fitness centre or a bar. Boxing Day evening saw some sort of drunken brawl in the bar with at least 4 police vehicles turning up
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 23-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Alanfrom country Durham

good for city centre

Posted 21-Dec-2014 on Hotels.com
Only stayed for 1 night. Services and staff were very good but I drove there in a van and had difficulty in parking.
5 out of 5
Recommended
for Couples
by jamesfrom Leeds

Excellent would stay again and again.

Posted 19-Dec-2014 on Hotels.com
The room was excellent, although the a/c didn't work so had to move room, then the new room has a blocked shower drain which flooded the bathroom and started to creep onto the room carpet.Even with these issues the staff were fantastic and could not be more helpful.
5 out of 5
Recommended
for Personal Event
by Jody

This traveller left a rating score only Posted 17-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Traceyfrom Stockton on tees

Generally ok

Posted 12-Dec-2014 on Hotels.com
It was generally clean and tidy although the pillows were old and looked that way pillow cases should have the little tab thing to hide the pillows if they're looking old as it gives the impression of being dirty also and there was mildew in the grouting in the bathroom. Which made it also feel dirty and it was very dusty also having wooden bedside they really should be varnished or something so that they cannot be stained by hot cups as there were ring marks in places . The staff were very friendly and helpful which was the best thing about the hotel .