Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Nice location, pretty rooms, but flawed

Posted 11-Jun-2015
Pros: Rooms were attractively decorated, location nice
Cons: Repairs needed, and get rid of the roaches
Location: great restaurants, shopping
Hotel in a lovely location, near great restaurants and shopping. Shown a room on the first floor, very noisy from lobby and street so we changed to a higher floor. We were paying for a deluxe double. Problems in room included no air conditioning (broken), roaches, stopped up sink. Breakfast (not included) was very limited, worst of our trip around the UK. This hotel was fairly inexpensive, I guess you get what you pay for
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel

Posted 08-Jun-2015
Beautiful hotel, incredibly warm and welcoming lobby. The bed was sublime, the comfiest bed I have ever slept in. The location is fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveller from Devon, UK

Very conveniently situated close to the station.

Posted 18-May-2015
Disappointed that there wasn't any tourist information available, although Caroline was very helpful. Also disappointed with the 'continental' breakfast: helping oneself to cereal with a teaspoon was not very easy, the selection of bakery was very limited - no french bread or brioche - only sweet pastries, and needed to ask for extra jams and butter for three. The bar was pleasant and the bar staff very helpful but the food was very poor: burnt falafel - two were uneatable - and limp rocket in my case. Better not to offer food at all rather than let the place down with poor quality. In recommending this hotel to a friend I would warn them not to eat there!
4 out of 5
Recommended
for Everyone
by A verified traveller from Exeter

Good for Leeds

Posted 17-May-2015
Pros: Location, attitude of staff,room comfort and cleanliness
Cons: Breakfast - the buffet limited for the price. A teaspoon to ladle cereals etc into a bowl? Barman's service was excellent but bar meals very poor
Location: Access to rail and buses and to city centre, galleries etc. BUT lack of city map at hotel a problem.
Attractive hotel, warm and well furnished. There are reservations which I have set out below. These represent the opinion of my wife and me.
5 out of 5
Recommended
for Everyone
by A verified traveller

Will Stay again

Posted 06-May-2015
We had a wonderful stay . The staff went out of the way for us .the bar Man Dave was very helpful
2 out of 5
by A verified traveller from UK

Very noisy next to road

Posted 16-Apr-2015
Pros: Character, breakfast was OK
Cons: Double glazing, sound proofing
Location: In city centre, location OK
The hotel looks very impressive, the staff were welcoming. I asked for a quiet room and was put on the 5th floor. The room was difficult to navigate due to low ceiling height inplaces and the traffic noise was terrible all night.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel opposite railway station

Posted 11-Apr-2015
Very lovely hotel with friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Posted 09-Apr-2015
Pros: Comfortable, a touch of luxury.
Location: We visited Harewood House, travelled from Leeds to the Yorkshire Dales, enjoyed shopping at the Trinity, and spent a day in York
Great location close to shopping, restaurants and the train station
5 out of 5
Recommended
for Couples
by A verified traveller from London

Two nights in Leeds

Posted 08-Apr-2015
Firstly, the room was very large, and immaculate. All the toiletries were nice, and all in room amenities were fantastic. Location is great. I would not hesitate to recommend this hotel. Only down side, is no gym without going somewhere else, however, if you are looking for a superb boutique in Leeds Centre, look no further. I have stayed in a lot of hotels in Leeds, and if this is the right price, book it.
3 out of 5
Recommended
for Everyone
by A verified traveller

Has some old fashioned charm

Posted 31-Mar-2015
Pros: Old fashioned good quality hotel in excellent location. Pleasant, helpful staff.
Cons: Only one bedside cabinet in a double room, no headboard and gap behind bed so can't sit up in bed - disappointing!
Location: Shopping galore. Fine choice of restaurants and bars. All within easy walking distance. Leeds is great!
2nd stay here. Very convenient for city centre facilities and only a few minutes walk from the rail station. Generally feels a bit dated but this is part of the hotel's charm. Gave the vegetarian breakfast a miss as thought £15 a head a bit excessive for what was on offer but lots of alternatives locally.