Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Services at Park Plaza Leeds

Posted 23-Oct-2014
Pros: Not much.
Cons: Needs a general tidy-up. Rooms are tired and dated.
Location: Good location, close to the rail station and shops.
Having stayed at Park Plaza London when on company business, I decided to stick with what I know and booked Park Plaza Leeds when I was in Leeds. The room was not cheap, yet the standard of the room was not a patch on the London Park Plaza. I was there 2 nights, yet on the second night, whilst my room had been cleaned, I had not been left any tea or coffee, nor any shower gel. The room kettle was also broken. Reception took ages to answer the phone about the kettle ... and still no teabags or milk. In the end I gave up and went out and brought my own teabags and milk. Sadly, I'm already booked to stay there again next week as I have two weeks of visiting Leeds on business. Had I known the poor quality of service I'd experience I'd have booked elsewhere for the second trip.
5 out of 5
Recommended
for Everyone
by A verified traveller from BD

5th visit, needles to say I love this hotel.

Posted 13-Oct-2014
Lovely and clean, super comfy bed, nice big TV, great view out of the window, what more could I want?
1 out of 5
by A verified traveller

Hotel chosen because near Leeds station

Posted 25-Sep-2014
Pros: Nothing
Cons: See above.
Facilities in the room poor. Thin towels and no place to hang bath towel once used. Stained bath mat. Shower attachment didn't work properly and most of the water ran through the bath tap rather than the shower head. Hand basin tap kept getting stuck and unable to regulate temperature. No soap dish near hand basin. Poor bedding, mattress of poor quality, non-existent mattress cover and ended up having to sleep in the duvet doubled over to get any comfort. Air con very noisy. Lid of kettle cracked. Restaurant, which was one of the reasons for choosing the hotel, stopped serving at 22:00. Breakfast not included and only started at 06:30-not very convenient if wanting to catch an early train. Pressure to have room service all the time. Considering the price of the room, very expensive for what it was.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Central to All

Posted 21-Sep-2014
Nice hotel. Sixties modern which means a little outdated. Needs to be updated a little.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Park PLaza

Posted 15-Sep-2014
Pros: the position was Excellent, near the Station and shopping centres
Cons: We found everything spot on and staff very friendly at all times,
Location: excellent location with station shopping and Bars close at hand
Enjoyed our stay at the above Hotel, everything was to hand and would definitely recommend.
3 out of 5
Recommended
for Everyone
by A verified traveller from w

Nice, conveniently located hotel

Posted 09-Sep-2014
First room had a strong urine smell coming from the bathroom, quickly moved to a cleaner room. Overall good hotel in a fantastic locatation. Shame about the parking though, wasn't told they had a discounted car park news by.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Central

Posted 03-Sep-2014
Pros: it was excellent value for money, the location was very good
Cons: when you come out of the lift on the bedroom floors during the day there is always a linen trolley and often a bag of rubbish,
Location: convenient for the station and the shopping centers
we stayed one night. as we arrived by train it was very convenient s it is near to the station, the room was functional, with tea and coffee, 2 bottles of water, iron and ironing board.. the bathroom was well appointed and everything worked. breakfast was included
4 out of 5
Recommended
for Everyone
by A verified traveller

Restless night sleep

Posted 01-Sep-2014
Hotel is fantastic and would recommend it to anyone looking for a hotel located in the city centre. However, when booking a king size room I did not expect to arrive to a king size bed with two single mattress. Booking this for myself and partner resulted in a restless nights sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller from o

Nice hotel right in town. Shame about the parking.

Posted 01-Sep-2014
One way road are a nightmare. Requested for twin single beds but given double room. Later on with different staff was given what I requested. Very good response from staff generally.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very close to the Trinity Shopping Area

Posted 26-Aug-2014
Very pleasant stay. Friendly, helpful staff and pleasant room.