Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely staff, great room & plentiful breakfast...

Posted 11-Apr-2015
A great Hotel, great location, staff & food. Hignly recommend. Look no further, your every need comes as standard!! Job done!!
2 out of 5
by A verified travellerfrom sheffield

Bank holiday wake up call!

Posted 07-Apr-2015
Stayed for 1 night on Easter sunday. Checkin was efficient but not friendly. Rooms are noisy as the bed is right beside the door so you can hear absolutely everything on the corridor. The worst thing however was at 8.15am on bank holiday Monday morning and a member of staff banging on every door in the corridor shouting "housekeeping" she actually did it twice on my door and second time actually walked in the room- then proceeded to begin hoovering the corridor outside I mean seriously why do hotels do this. I just decided to leave and again a very abrupt check out and was not asked about my stay - never again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Great hotel in great location.

Posted 05-Apr-2015
Good value for money. Staff antentive and the quality of the room was great!
2 out of 5
by A verified travellerfrom north

Try another hotel

Posted 05-Apr-2015
Reception area small and dark bar small rooms small
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hertfordshire

Good staff

Posted 27-Mar-2015
Pros: Breakfast well worth it.
Cons: Bighter light in the room.
Location: lots near by to do
Good all-round hotel but did think it could be better for the money; room was not in great condition. The staff was very good. Very helpful. Very good breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller

Rooms not as per request

Posted 27-Mar-2015
Location: Central location and near to train station/parking
The rooms provided were not as requested and what I believe should happen if the rooms requested are unavailable is for the hotel to inform Expedia of this as opposed to providing what they think is the next best fit. Expedia to then inform the client asking if they wish to proceed or not. As a group of 6 professional males needing 3 twin rooms but being provided with 3 double rooms did not make it a good start to the weekend away.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central. Clean modern hotel

Posted 25-Mar-2015
A bit disappointed as we left an item in our room .. Called house keeping .. Still waiting for a call back.
2 out of 5
by A verified traveller

Hotel OK but don't expect good food on a Sunday

Posted 10-Mar-2015
Hotel is close to the train station and easy to find. Very disappointed that the hotel restaurant is closed on Sundays, especially as the hotel promotes itself as a specialising in Pan Asian food. Bar food is available but this is burgers/sandwiches etc- not what you'd expect from a good hotel.
4 out of 5
Recommended
for Families
by A verified traveller

Good views on 20th floor.

Posted 24-Feb-2015 on Hotels.com
Good night, up on the 20th floor so nice and quiet and great views. Didn't use the bars or restaurants. Good facilities, liked the nespresso machine. Only small quibble is door to bathroom had big gap at bottom so no sound proofing.
4 out of 5
Recommended
for Couples
by Jonathan

This traveller left a rating score only Posted 24-Feb-2015 on Hotels.com