Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel and not far away for an occassion.

Posted 05-Jan-2015
Pros: External facilities e.g, gym, sauna, swimming pool and restaurant.
Cons: Room entertainment facilities.
Location: Walking round the country park.
The hotel is a decent or good one. External facilities are good for occassions. Room entertainment facilities, e.g., TV need updating or upgraded. Otherwise good.
4 out of 5
Recommended
for Families
by Deanfrom New York

Good location and helpful staff

Posted 30-Oct-2014 on Hotels.com
People in the next room were very loud and when I asked to be moved to a quieter area, the night staff were very responsive and moved me straight away. Very impressed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Staffs

Handy for visiting

Posted 28-Oct-2014
Hotel staff friendly. Room clean bathroom needs updating. Swimming pool good. Looker rooms and shower rooms dated. Breakfast expensive if not included in room price.
4 out of 5
Recommended
for Golf
by A verified traveller

Posted 28-Oct-2014 on Hotels.com
The Barman was not very good, needs some customer service training. All other staff were very good.
4 out of 5
Recommended
for Families
by Normanfrom Bournemouth

Good service

Posted 24-Oct-2014 on Hotels.com
Staff were friendly, helpful and enthusiastic and nothing was too much trouble. Very good breakfast. However, hotel needs a complete makeover as it's very old fashioned and tired.
4 out of 5
Recommended
for Personal Event
by CAVEERAPPANfrom Hampshire

Appropriate if Travelling

Posted 18-Oct-2014 on Hotels.com
I have stayed at Mercure properties before, but while OK for my particular visit, it did not fully meet my expectations. In places it looked like the wallpaper had been patched. The TV signal/reception was poor and only had a few of the available Freeview type channels not to mention it kept freezing. The hot breakfast was warm at best, this was the case both on a Sunday and Monday. I took a few hash browns as soon as they were brough out of the kitchen - even these were not exactly hot. I may be wrong, but it looks like the health facilites (e.g pool) have been let out to a third party, as such it is not just hotel guests. The pool also felt cold for my wife and myself compared to other hotel pools.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Nice pool and gym

Posted 15-Oct-2014 on Hotels.com
Enjoyed it very much, lovely pool, very friendly staff. Some parts are beginning to show wear, e.g. dining room furniture. The room TV did not work properly; had only three, sometimes four channels. The shower ran too hot and they could not fix it . Despite this, I would use it again and I would say it was good apart from the above, to friends.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 12-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeds, UK

Lovely hotel and staff were so professional :)

Posted 11-Oct-2014
Pros: Clean. Tidy.
Cons: Shame about there being no options for smoking, if not in the rooms then atleast on the balcony
Location: Leeds. Not much nearby however that is why I booked this hotel. Quiet and leisurely
Had a lovely stay, hotel ia gorgeous and staff are so professional and friendly
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 29-Sep-2014 on Hotels.com