Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 24-Mar-2015
Great location, really comfy room! V happy with the stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 03-Mar-2015
Stayed here on a Sunday for my partners birthday, free cocktail voucher because it was his birthday, beautiful room, better than any I have stayed in Leeds, good location, and got a brilliant deal on the room rate
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Yorkshire UK

Classy hotel in the city centre

Posted 03-Mar-2015
Pros: The evening meal and breakfast were excellent and service great too.
Cons: Just would have enjoyed a quiet lounge area.
Location: West Yorkshire Playhouse. Shopping of course, including the corn exchange. Interesting eating places and footpaths for walking down by the canals.
The room was generously spacious, staff very helpful and friendly and breakfast the best we have eaten for a long while.
2 out of 5
by A verified travellerfrom London

Rooms getting tired, bed was sub bedsit in comfort

Posted 09-Feb-2015
Pros: Still stylish, Malmaison hotels have been good in the past.
Cons: Our room needed complete renovation.
Still stylish, but the hotel doesn't look to have been updated since it opened. Our room had a loose toilet that wobbled when you sat on it, with a marked seat that looked tired. The tiles were marked / stained. The heating had a mind of it's own and didn't seem to be able to keep up with it being a corner room and the cold outside being close to zero. The bed was terrible - it physically moved as you sat on it, stains all over the base. The mattress was thin, lumpy with springs that pinged as you moved. My partner moved, I bounced along like a bouncy castle. Truly, it was like they'd bought it from argos for £20 10 years before. The travelodge we stayed in the following night was far more comfortable and a third the price. I paid more for this than pretty much all the other options in Leeds that night - big mistake.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, lovely staff and an amazing bed!

Posted 02-Feb-2015
Pros: Location, location, location!!!!
Cons: being able to control the heating more
Location: Shopping galore, great bars and restaurants all right outside the door.
We booked a twin room for a girls weekend away and were really happy when we arrived on a cold Friday to a lovely warm welcome at reception. Though it was too early to check in they did try to find us a room but as there wasnt one available yet we were given a hot drink, before heading out for an afternoon of shopping. After checking in later our room was a welcome sight. A little on the cold side for us and it was a shame we couldnt increase the temperature above 25 which considering it was freezing outside would have been good. The hotel bar was really busy but the staff were really good and friendly. We didnt eat at the hotel but the food did smell good. If you want to be near the centre but yet get a great nights sleep in a quiet and comfy hotel then choose Malmaisson. We loved it!
5 out of 5
Recommended
for Couples
by A verified traveller

malmaison leeds

Posted 24-Dec-2014 on Hotels.com
The room was really lovely and cosy. We felt so comfortable and welcomed by all staff we came across. We would definitely go to malmaison leeds again and would recommend the hotel to family members and friends.
3 out of 5
Recommended
for Business Travellers
by Richardfrom London

Now just another hotel chain.

Posted 12-Dec-2014 on Hotels.com
I used to really love the Malmaison - my hotel of choice, especially in Leeds! Sadly this trip opened my eyes to what has now become just another big chain. Gone is the personal feel and the service that goes the extra mile. I felt as if it was a tired provincial hotel in need of a refresh or a good motivational workshop. I've stayed at this particular Malmaison many a time and loved it for its service, condition, location. This trip disappointed. I got to my room (one I've stayed in at least twice before) and suddenly it felt bland. Safe? Missing. Toilet? Loose and not fixed to the floor. Signage? Mass produced. I wanted to use the fitness room - no longer there (though "Gymtonic" is still proudly emblazoned on all maps and lifts). Gym partnership with nearby gym? Expired. Sadly, I may not be as eager to book the Mal next time I'm in Leeds. Please don't let Hotel du Vin in York follow the same path!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom retford, notrs

Quality Hotel close to the city centre.

Posted 04-Dec-2014
Pros: Clean, nicely set up. Good, helpful staff. Near City centre. Great breakfast.
Cons: Like it as it us.
Location: City centre, eateries galore, location spot on.
Friendly staff, very good service, nice room at a reasonable rate. Will stop at Mal maison again when visiting Leeds.
4 out of 5
Recommended
for Business Travellers
by Richardfrom Buckingham

Mal is good for Business

Posted 04-Dec-2014 on Hotels.com
Great room, big comfy bed, best shower pressure ever! Super Breakfast. Stay only let down by noise from outside. I would request a room facing away from the main road.
2 out of 5
Recommended
for Getaway With Friends
by JOHNfrom Sheffield

disappointing

Posted 03-Dec-2014 on Hotels.com
Very disappointing. Clearly trading on the name but quality definitely lacking.