Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveller

City Hotel

Posted 14-Aug-2014
Pros: All areas are very clean and tidy and the bar is pleasing for a night cap.
Cons: The bed was the worst part of our stay as it was much too firm. It did not give at all when you sat or layed on it and was not great for sleeping on.
Location: Location is great for shopping areas and Raymonds Blancs bistro
Hotel is in a good central position and is very clean and well decorated. Service in bar, restuarant was fine and room was a good size with a very good shower. We stayed 1 night with friends in 2 double rooms including breakfast which was very good.
2 out of 5
by A verified traveller from Canterbury

Not what was expected

Posted 31-Jul-2014
Pros: It's central location.
Cons: Decorate Staff training Improved fire escape procedures
Location: Very centrally located with lots of very reasonably priced restaurants.
Having stayed at this hotel many times I was saddened to see that it has become 'tired' and many of the staff apathetic. The room was average, not was expected from a superior room. I requested a quiet room and was allocated a room overlooking a busy junction with heavy traffic till the early hours of the morning. The air conditioning was inadequate but we could not open the windows due to the traffic noise. On the last night we had to evacuate owing to a fire alarm. The fire escape led to a locked service compound which prevented us from exiting the hotel complex, it was some time before staff unlocked the gate. We were given no apology or explanation . A very sorry stay at what was one of Leeds most premier hotel.
3 out of 5
by A verified traveller from London

OK is all i can really say.

Posted 04-Jul-2014
Pros: Location was great and friendly staff
Cons: Rooms need an update (bathroom was held together with sealant and furnature need an update as chipped and well used)
Location: Spitting distance to the train station and in a vibrant area of pubs, bars and restaurants.
The staff were friendly but feel that the hotel could do with a lick of paint and some modernisation for the price you are paying.
5 out of 5
for Everyone
by Rachel from London, UK

Reliable for overnight business trip

Posted 23-Jun-2014
Pros: Location, decor, high bed, could open bedroom window
Cons: Some of the decor needs some upkeep and maintenance e.g. chipped tiles etc
Location: Excellent location, 5 minutes walk from rail station in city centre.
First time staying in a Malmaison. Staff were friendly and extremely helpful - aiming to deliver a good service. Excellent location and would stay again.
5 out of 5
for Business Travellers
by CW from London


Posted 30-May-2014 on Hotels.com
Love this hotel! Perfect for a business trip!
5 out of 5
for Business Travellers
by LorenW from London

Lovely Stay

Posted 27-May-2014 on Hotels.com
I stayed here for a short business trip and really enjoyed the room. It was incredibly comfy, very spacious and the attention to detail was so nice to see. All the quirky touches really made my room feel special- and MUCH nicer than some of the other hotels I've stayed in recently in the same area. Excellent price also for the quality of the room and hotel.
5 out of 5
for Everyone
by A verified traveller


Posted 25-May-2014
4 out of 5
for Business Travellers
by Opinionbox from Glasgow


Posted 24-May-2014 on Hotels.com
Good hotel, love that they send a bottle of fresh milk for your tea in her morning.
4 out of 5
for Getaway With Friends
by A verified traveller

Lovely hotel and friendly staff

Posted 20-May-2014 on Hotels.com
Room was clean and had everything we needed for our stay. The staff were also very helpful.
5 out of 5
for Couples
by Rhys from Cheshire

Great Location & friendly staff

Posted 19-May-2014 on Hotels.com
We have stayed here a few times, and every time we have the same experience, a friendly welcome with very clean rooms. The location is excellent, bars just round the corner and a very nice steak restaurant closeby.