Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 24-Mar-2015
Great location, really comfy room! V happy with the stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 03-Mar-2015
Stayed here on a Sunday for my partners birthday, free cocktail voucher because it was his birthday, beautiful room, better than any I have stayed in Leeds, good location, and got a brilliant deal on the room rate
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Yorkshire UK

Classy hotel in the city centre

Posted 03-Mar-2015
Pros: The evening meal and breakfast were excellent and service great too.
Cons: Just would have enjoyed a quiet lounge area.
Location: West Yorkshire Playhouse. Shopping of course, including the corn exchange. Interesting eating places and footpaths for walking down by the canals.
The room was generously spacious, staff very helpful and friendly and breakfast the best we have eaten for a long while.
2 out of 5
by A verified travellerfrom London

Rooms getting tired, bed was sub bedsit in comfort

Posted 09-Feb-2015
Pros: Still stylish, Malmaison hotels have been good in the past.
Cons: Our room needed complete renovation.
Still stylish, but the hotel doesn't look to have been updated since it opened. Our room had a loose toilet that wobbled when you sat on it, with a marked seat that looked tired. The tiles were marked / stained. The heating had a mind of it's own and didn't seem to be able to keep up with it being a corner room and the cold outside being close to zero. The bed was terrible - it physically moved as you sat on it, stains all over the base. The mattress was thin, lumpy with springs that pinged as you moved. My partner moved, I bounced along like a bouncy castle. Truly, it was like they'd bought it from argos for £20 10 years before. The travelodge we stayed in the following night was far more comfortable and a third the price. I paid more for this than pretty much all the other options in Leeds that night - big mistake.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, lovely staff and an amazing bed!

Posted 02-Feb-2015
Pros: Location, location, location!!!!
Cons: being able to control the heating more
Location: Shopping galore, great bars and restaurants all right outside the door.
We booked a twin room for a girls weekend away and were really happy when we arrived on a cold Friday to a lovely warm welcome at reception. Though it was too early to check in they did try to find us a room but as there wasnt one available yet we were given a hot drink, before heading out for an afternoon of shopping. After checking in later our room was a welcome sight. A little on the cold side for us and it was a shame we couldnt increase the temperature above 25 which considering it was freezing outside would have been good. The hotel bar was really busy but the staff were really good and friendly. We didnt eat at the hotel but the food did smell good. If you want to be near the centre but yet get a great nights sleep in a quiet and comfy hotel then choose Malmaisson. We loved it!
4 out of 5
Recommended
for Couples
by A verified traveller

Malmaison Leeds

Posted 20-Jan-2015 on Hotels.com
Central location, convenient for all amenities. Excellent rooms. Very clean, comfortable and spacious. Shame the bar didn't live up to expectations. Tables weren't cleared promptly, drink spillage stayed for a long time on the floor without any of tbe many members of staff doing anything about it. Cold uninviting atmosphere
4 out of 5
Recommended
for Business Travellers
by A verified traveller

business trip

Posted 18-Jan-2015 on Hotels.com
good apart from saying I would have to change rooms on a two night stay for no aparent reason then once packed up I was allowed to stay in original room also loud bin lorry collection at 0530 very noisy for at least 15 min
5 out of 5
Recommended
for Couples
by A verified traveller

Weekend away

Posted 16-Jan-2015 on Hotels.com
Great hotel ideal location
4 out of 5
Recommended
for Business Travellers
by Timfrom Surrey

Excellent Hotel

Posted 15-Jan-2015 on Hotels.com
I stay at this hotel regularly on business trips and have not had any issues or complaints to raise. The staff are extremely friendly and helpful, the hotel is very clean, comfortable, quiet and has a very pleasant atmosphere. The breakfast is superb and the bar area very relaxed. The hotel doesn't feel like a typical hotel for business trips and I would also recommend stay here for personal trips. In particular the staff in reception are always very cheerful and helpful although every member of staff I have spoken to within the hotel has been extremely friendly. I thoroughly recommend this hotel.
4 out of 5
Recommended
for Business Travellers
by Tommyfrom Gloucestershire

Business short stay

Posted 12-Jan-2015 on Hotels.com
Good