Garden

Reviews of Gomersal Lodge Hotel

3 out of 5
Gomersal Lodge Hotel
189 Spen Lane, Gomersal, Cleckheaton, England

Reviews

6.2
Rating 10 - Excellent. 21 out of 67 reviews" "
Rating 8 - Good. 7 out of 67 reviews" "
Rating 6 - Okay. 13 out of 67 reviews" "
Rating 4 - Poor. 6 out of 67 reviews" "
Rating 2 - Terrible. 20 out of 67 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room in this property and was phoned an hour or 2 later to say it was double booked. I was then told that they had an annex down the road that I could stay in, I asked what it was like and they said it was comfortable so I drove to the lodge to be met at reception and was told to follow a guy to the annex, I was expecting to walk but then had to follow him in my car where he took me to the gateway crossroads in Cleckheaton which looked like a drug den it was disgusting, I asked him what it was and he said it was more like a HMO. Needless to say I refused to stay and ended up staying at somewhere much more expensive but nicer. I am extremely disappointed with the Gomersal lodge and found their treatment disgusting.
Stayed 1 night in Feb 2024

2/10 Terrible

Jules

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for money
Stayed 1 night in Sep 2023

10/10 Excellent

NUreha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why do i get two requests for a review ... place was dirty and rundown. No remote for the TV. Paper thin wall hence noisy neighbours ruined sleep. Offered another room that was not cleaned or still occupied .. it wasnt clear. neveer again. No one around the next day to relay this to.
Stayed 1 night in Sep 2023

2/10 Terrible

alishia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when i arrived at the property, there was no staff in sight for around 20 minutes, then when someone came in they could not find room 6 key for over half an hour i was waiting in reception. when we eventually went to the room, we was made aware that the door would not lock as there was no key. therefore we felt unsafe to leave the room, or even sleep in it as door was unlocked all night. when i asked for an extra towel as there was only one provided for 2 people, i was told no, same with the milk after paying for bed and breakfast, i only asked for milk. privacy was terrible as my friend was stood in the room after showering only wearing a towel not even in anybody’s view, we looked out of the window to see multiple staff members trying to glance through our window which was very disturbing and uncomfortable as we are young women in our 20s. overall this hotel experience was the worst i’ve ever had, would not ever return.
Stayed 1 night in Aug 2023

2/10 Terrible

RICHARD JAMES

Stayed 1 night in Aug 2023

6/10 Okay

Julie

Stayed 2 nights in Jul 2023

6/10 Okay

Joanne

Disliked: Cleanliness, staff & service
Not so nice l, unfortunately
When we arrived the room wasnt ready and there was linen and crockery on the check in desk.. totally in disarray! The room was ok, in their haste, they must have forgot to dust the bedside cabinets or clean the toilet and when i mentioned the toilet on going out, it still hadnt been cleaned when we arrived back later in the evening. There was no one to check us out and ended up just leaving the keys on the bar sink... There was a nice room overlooking the grounds and a marquee which looked nice. It could be a stunning venue but needs a lot of love and attention
Stayed 1 night in Jul 2023

6/10 Okay

Roger

Stayed 1 night in Jun 2023

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Country Location
Check in was easy Front desk girl VERY personable Nothing was a bother for her Hotel is a big old house Lovely location No food at all but close to eateries Has bar facilities Clean room Tea/coffee in rooms En-suite very snug but works Good value for money and would stay again if in area
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities

6/10 Okay

Carina

Travelled with group
Liked: Cleanliness, staff & service
The house keeper was really lovely and did a great job setting up my room which had not been sorted despite arranging early check in. The views are lovely around the grounds and I slept well in my room (number 2). It was spacious and comfortable. My only suggestion would be that as you guys don't do breakfast, I would give it a try. I think your guests would really appreciate it.
Stayed 1 night in Mar 2023

4/10 Poor

kalsoom

Stayed 1 night in Feb 2023

6/10 Okay

Jamie

Stayed 1 night in Dec 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Lorricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again.
We found the room so small,it was very difficult to move around, we found the linen wasn't that clean and the bathroom hand basin was rusty,there was also a hole in the window and no heating in the room.
Stayed 1 night in Oct 2022

2/10 Terrible

Teresa

Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was really nice, bathroom a little on the small side but not a deal breaker. It was quite in the room even though there was a wedding on the grounds 🙂
Stayed 1 night in Sep 2022

2/10 Terrible

Pete

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Annie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointed
Very disappointed he couldn’t really be bothered checking us in . Didn’t even tell us where we could get breakfast . We didn’t see anyone when we checked out .
Stayed 1 night in Sep 2022

4/10 Poor

Steven

Travelled with partner
Nice location but quests very noisy and no one to monitor noise level
Stayed 1 night in Aug 2022

10/10 Excellent

Jessica

Stayed 1 night in Aug 2022

10/10 Excellent

Kelly

Stayed 1 night in Jul 2022

4/10 Poor

Mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appauling from start to finish il never stsy here again
Stayed 1 night in Jul 2022

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor quality and service!
There was a garden party on and our room was facing it. Even with blind down and window closed the disco lights beamed through the blind and the music echoed around our room. There was only a used bar of soap in the shower with a hair on it. No tea/coffee products to use the tea/coffee facilities. Only one towel despite booking for two adults and the one we did have was tatty and worn. On check in, we were informed that the key to our room had been stolen and therefore they unlocked and opened for us but stated that if we needed to leave the room, we had to let them know.
Stayed 1 night in Jul 2022

10/10 Excellent

Mantvidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs.
I was turned away when I arrived. They offered me alternative accommodation but I refused. They tried to trick me into cancelling- I would have lost all my money if I did that. They still haven't agreed to a refund.
Stayed 1 night in Jun 2022

10/10 Excellent

James

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Cleckheaton
Stayed overnight at this converted country house. Sadly I arrived at night and left before dawn and so could not see the full extent of the grounds or eat in the restaurant. Room was fine for an overnighter on business in this part of Yorkshire.
Stayed 1 night in Oct 2019
Response from Rebecca saville on 7 Nov 2019
Thank you for your review, i hope you will come and stay with us again soon and hopefully be able to take full advantage of our kitchen and grounds.

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and good value
Lovely location in beautiful grounds within easy walk of the town. Staff go the extra mile to look after guests. Nice to find a hotel with a bit of character.
Stayed 2 nights in Oct 2019
Response from rebecca saville on 7 Nov 2019
Thank you for your feedback we appreiate it and we hope you come and stay with us again soon

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic New Owner
This was booked last minute, and what a gem of a find. The best nights sleep i had had in a long while. Furthermore, talking to the new owner, the vision she has for the business, will ensure success for years to come. I will definitely be coming back
Stayed 1 night in Oct 2019
Response from Mr Cameron on 17 Oct 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019
Response from Management on 17 Oct 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the hotel number. Thank you for staying with us, and we look forward to another chance to serve you. Kind Regards Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building and nice gardens . Bus stop just up the road was ideal for me to get into Leeds . Comfortable bed but very small bathroom
Stayed 2 nights in Aug 2019
Response from Mr Cameron on 26 Aug 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOOK PAYMENT TWICE AND IGNORES MY EMAILS AND CALLS
I was charged twice for my room as they advised my payment hadn’t gone through when I arrived. As I booked though hotels.com they should not have been trying to take any money from my card in the first place. I have been trying to get in contact with someone for 1 week to resolve the payment issue however my emails and phone calls are being ignored. The room was not ready when we arrived (two hours later than allowed) however they still gave us to the key and advised the room was clean. We had to climb over a pile of dirty bedding and a hoover to even get to the room.
Stayed 1 night in Aug 2019

10/10 Excellent

mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel suited us fine room could do with a coat of paint but no complaints.
Stayed 1 night in Jul 2019
Response from Mr Cameron on 29 Jul 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Business trip
Spent four nights at Gomershall lodge Bed was very comfortable .Cameron the manager Made you feel very welcome, and was always on hand if you needed anything. Nice quiet surroundings , good parking would definitely stay again
Stayed 3 nights in Jul 2019
Response from Mr Cameron on 16 Jul 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

2/10 Terrible

Ian

Disliked: Staff & service
Disastrous dangerous shambolic and uncaring
This was a shambles. Check -in was just about OK but it deteriorated from there. First morning breakfast was delayed because they had run out of bacon and had to drive to the shop. Second and third morning had to wait until nearly the scheduled finish-time because no staff had turned up. Not "the relevant staff" failed - there was NO staff on the premises. On the the third night I could not get into the building on return at midnight because the security code was not working - after a phone call to the main number it was clearly re-set remotely and worked. The final morning, Monday (breakfast 7 till 9 supposedly) I went downstairs at just after 8 to eat and check-out. The whole hotel was deserted; I seemed to be the only guest, and alone in the building. At around 8.30 I admitted a workman who had arrived to install some equipment, neither of us could find anyone but he discovered a side door unlocked. At 9.30 I had given up and was leaving unbreakfasted when the so-called manager arrived; I suggested that at very least I should receive a refund of some of my charges but to date nothing received. This hotel is worse than a disgrace: if I was alone in the building overnight with a side door unlocked, the security and safety implications do not bear thinking about and I am tempted to place a report with the licensing authorities. never, ever stay there!
Stayed 4 nights in Jul 2019
Response from Management on 17 Oct 2019
Dear Ian, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the hotel number. Thank you for staying with us, and we look forward to another chance to serve you. Kind Regards Management

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely setting but shabby
This hotel has so much potential. It set in the most beautiful grounds. However, although the room was clean, it was quite shabby and cobwebs in the corners. The young man who checked me in was extremely polite and helpful. I didn't feel totally comfortable being there on my own, as there was screaming from guests coming in late and doors slamming right up until 2.30am. Some guests were also smoking downstairs in the early hours which I could smell in my room. Breakfast was good but as a solo traveller, I don't think I would stay there again.
Stayed 1 night in Jul 2019
Response from Mr Cameron on 9 Jul 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Management

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
great stay
Stayed 1 night in Jun 2019
Response from Mr Cameron on 30 Jun 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

6/10 Okay

Jessica

Liked: Staff & service
Mixed feelings.
This hotel has so much potential, it just needs some extra love and care. Garden area from first view is really nice however a lot of areas are still unfinished. The hotel is small only 7 rooms, if busy and people are in the bar drinking or checking in this can be heard from the rooms. During our stay we didnt have an issue as we were the only people staying at that time. There was a funny smell too the room and a flashing light right outside above our bedroom window which flashed continuously. The rooms did not have curtains only a blind which did still let light through. The tv was fixed to the wall high up which meant you couldn't fit a HDMI cable in if you were wanting to do so which was quite a big issue for us. If the rooms and grounds were given some extra care and love this would make so much of a difference.
Stayed 1 night in Apr 2019
Response from Mr Cameron on 23 Apr 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job
Welcoming and comfortable nights stay
Stayed 1 night in Apr 2019
Response from Cameron on 4 Apr 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in the area - recommended!
A very nice place. Authentic old house with very friendly staff.
Stayed 1 night in Mar 2019
Response from Cameron on 2 Apr 2019
Dear Paul, Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Mr Cameron General Manager

6/10 Okay

Naseem

Liked: Cleanliness, property conditions & facilities, room comfort
Naseem
Nice n clean. Peaceful surroundings
Stayed 1 night in Mar 2019
Response from Mr Cameron on 3 Mar 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very quiet location and very private, if your looking for a nice night away an excellent choice
Stayed 1 night in Feb 2019
Response from Cameron on 3 Feb 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
A lovely little hotel I selected mainly as it was close to where I needed to be for my one night business trip. The room had everything that I needed, including a hairdryer that I had forgotten to bring with me. What makes it an excellent overall stay, was not only the very reasonable price, but mostly because of the very friendly person on the front desk, (sorry, I have forgotten his name) who was so helpful! Thank you.
Stayed 1 night in Jan 2019
Response from Cameron on 22 Jan 2019
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

6/10 Okay

Ian

Liked: Room comfort
Over night stay
Pretty basic .... no breakfast... restaurant not open .... no concierge upon leaving all operated via cctv. Local pub ... no food no crisps etc Nearest food Chinese ten mins walk ok Conveniece store 20 mins walk Easy parking Comfortable bed Tiny shower could be a lot cleaner
Stayed 1 night in Aug 2018

6/10 Okay

CG, Yorkshire

Liked: Cleanliness, staff & service
Nice and convenient setting
Setting in quiet pretty area surroundee by lawn, field, trees. One of typical old stone Yorkshire buildings. Room was basic with small bathroom. Shower was very good. Furniture could use replacement: table/cabinet for coffee setup, old, covered with scratch type markings. Bed comfortable. All very clean. Staff friendly and helpful. Would note that owners offer wedding facilities: large tent area for ceremonies and receptions...extensive area for event. Would want to keep this in mind if booking weekend stay...check to see if ceremony scheduled for evening which could be disruptive to rest, sleep. Basic older, small hotel with rooms which remind one of some of older family run B and B's with older furnishings.